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All Journal JAM : Jurnal Aplikasi Manajemen Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Hipotesa JIMAD : Jurnal Ilmiah Multidisiplin
Paulina Wokanubun
STIA Trinitas Ambon
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences

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Evaluasi Implementasi Aplikasi Digital Desa (DIGIDES) dalam Menyelenggarakan Administrasi Desa di Desa Latta Kecamatan Baguala Kota Ambon Jhon, Berny; Warbal, Montgomery; Wokanubun, Paulina
JIMAD : Jurnal Ilmiah Multidisiplin Vol. 2 No. 3 (2025): JIMAD : Jurnal Ilmiah Multidisiplin (April)
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/jimad.v2i3.665

Abstract

Pemerintah Indonesia semakin mendorong penggunaan teknologi informasi dan komunikasi (TIK) dalam berbagai sektor kehidupan, termasuk dalam pengelolaan administrasi pemerintahan di tingkat desa. Salah satu inisiatif yang diambil adalah melalui pengembangan aplikasi Digital Desa (DIGIDES), yang bertujuan untuk mempermudah dan mempercepat pengelolaan administrasi desa. Aplikasi ini diharapkan dapat menjawab berbagai tantangan yang dihadapi oleh desa, seperti keterbatasan sumber daya manusia, kurangnya akses terhadap teknologi, dan masih terbatasnya sistem administrasi yang efisien. Tujuan penelitian ini adalah a. Untuk menilai sejauh mana implementasi aplikasi DIGIDES mempengaruhi administrasi Desa di Desa Latta Kecamatan Baguala Kota Ambon. b. Untuk mengetahui kendala-kendala yang dihadapi dalam menggunakan aplikasi (DIGIDES) dalam administrasi desa di Desa Latta Kecamatan Bagiala Kota Ambon. Metode penelitian yang digunakan adalah penelitian deskriptif dengan pendekatan kualitatif. Penelitian ini bertujuan untuk menggambarkan dan menganalisis fenomena yang terjadi dalam implementasi aplikasi DIGIDES di Desa Latta. Hasil penelitian Dalam evaluasi ini, ada tiga indikator utama yang menjadi fokus dalam menilai implementasi aplikasi ini, yaitu kemudahan akses dan penggunaan, kecepatan proses administrasi, serta akurasi data. Kesimpulan bahwa dengan sistem yang lebih terstruktur, proses administrasi desa menjadi lebih cepat, transparan, dan akurat. Kendala terkait keterampilan teknis sebagian perangkat desa dan kualitas jaringan internet masih perlu diperhatikan, namun hal ini dapat diperbaiki dengan pelatihan berkelanjutan dan peningkatan infrastruktur. Secara keseluruhan, aplikasi DIGIDES berpotensi untuk terus mengoptimalkan kinerja administrasi desa dan menjadi model untuk desa-desa lain dalam mengimplementasikan sistem digital.
Strategies For Improving The Quality Of Public Services Through Village Digitalization: A Case Study In Sohuwe Village Warahuwena, Lenci Yakoba; Sipahelut, Semuel Willem; Wokanubun, Paulina
HIPOTESA - Jurnal Ilmu-Ilmu Sosial Vol 19 No 1 (2025): HIPOTESA
Publisher : STIA Abdul Azis Kataloka

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze strategies for improving the quality of public services through digitalization in Sohuwe Village, East Taniwel District, West Seram Regency. Digitalization is seen as a solution to the low efficiency, transparency, and accessibility of village public services, which are still predominantly manual. This research employs a descriptive qualitative approach, utilizing data collection techniques such as observation, interviews, and documentation. The results indicate that digitalization has not been optimally implemented due to infrastructure constraints, low digital literacy among village officials and residents, and a lack of technological devices. However, there is a strong commitment from the village government to accelerate digital transformation. Strategic recommendations include improving digital infrastructure, enhancing digital literacy training, providing technological equipment, and strengthening multi-stakeholder collaboration, including through CSR programs. These strategies are expected to foster faster, more efficient, and more transparent public services.
Optimalisasi Layanan Loket Pembayaran Dengan Menggunakan Model Antrian Ubjaan, Jusak; Wokanubun, Paulina
Public Policy Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v4.i2.p345-362

Abstract

Queue is one of the problems in service that is still a measure of satisfaction. Satisfying service is the hope of the company and consumers. This study aims to determine the optimal amount of service capacity and the length of time required to serve each customer. Data was obtained for 15 days which was done randomly. There are three time conditions that occur in every working day; quiet time (14.00 - 16.00), normal time (10.00 - 12.00), peak time (18.00 - 20.00). The queuing system used is the M/M/S model, with the results of the analysis namely; The level of intensity of service facilities where normal time reaches 0.95, quiet time 0.62, peak time 1.4. The probability of 0 consumers in the system is normal time 0.06, quiet time 0.39, busy time 0.44. The average consumer in the queue for normal times is 16 people, 1 person is quiet and 19 people is busy. The time expected by each consumer is normal time 0.1666 minutes, quiet 0.0238 minutes and busy 0.0204 minutes. The average time consumers spend in queues is normal time 0.1515 minutes, quiet 0.0147 minutes and busy 0.0294 minutes. It is recommended that the management of Hypermart MCM Ambon continue to improve services for consumers.
Transformational and Transactional Leadership in Semi-Military Organizations: Their Differential Impact on Work Engagement Sipahelut, Semuel Willem; Wokanubun, Paulina; Para, Rudolf; Maranressy, Kristina
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2025.023.3.18

Abstract

In hierarchical and high-control environments such as correctional institutions, leadership style plays a crucial role in shaping work engagement. However, limited empirical research in semi-militarized contexts, particularly in correctional facilities with rigid structures and strict discipline, still leaves a significant gap in understanding leadership. This study aims to examine whether transformational and transactional leadership styles influence work engagement within a semi-militarized organizational setting, specifically, the Class IIA Correctional Institution in Ambon. Data were collected through a census questionnaire distributed to 90 employees and analyzed using multiple regression with the assistance of SPSS 16 for Windows. The findings indicate that both transformational and transactional leadership styles have a significant joint effect on work engagement. However, when examined individually, only transformational leadership demonstrates a significant influence, while transactional leadership shows no meaningful impact. Moreover, transformational leadership exhibits a moderate and significant correlation with the dimensions of absorption and dedication, and a low but significant correlation with vigor. In contrast, transactional leadership demonstrates a very low and statistically insignificant correlation with all three dimensions of work engagement. This study contributes novel empirical insights from a rarely examined semi-militarized context. These findings have significant practical implications for leadership development in highly regulated, discipline-intensive environments, highlighting the strategic advantage of transformational approaches in fostering motivation, dedication, and overall organizational effectiveness.
Co-Authors Jhon, Berny Maranressy, Kristina Para, Rudolf Semuel Willem Sipahelut Ubjaan, Jusak Warahuwena, Lenci Yakoba Warbal, Montgomery