Hamada, Abubakar
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PENGARUH KEPEMIMPINAN DEMOKRATIS, TRANSPARANSI ORGANISASI, PENGHARGAAN TERHADAP LOYALITAS KARYAWAN DAN PENINGKATAN LAYANAN TEKNIK DENGAN USIA DAN TINGKAT PENDIDIKAN SEBAGAI VARIABEL PENGONTROL DI PERUSAHAAN LISTRIK NEGARA Irayanti, Adinda; Hamada, Abubakar; Nafi’uzzaki, Anang; Amiq, Bahrul; Andriannoor, Renaldy; Fahmi Hasan, Fuad; Setiawan, Wawan; Rahmawati, Imelda Dian
Referensi : Jurnal Ilmu Manajemen dan Akuntansi Vol 13, No 1 (2025)
Publisher : Unitri Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/ref.v13i1.6733

Abstract

This study examines the impact of democratic leadership, organizational transparency, and rewards on employee loyalty and technical service improvement at Perusahaan Listrik Negara (PLN), with age and education level as control variables. As a state-owned enterprise, PLN's success in delivering quality electricity services depends heavily on employee performance, particularly in technical operations. Democratic leadership, which promotes employee participation in decision-making, and organizational transparency, which fosters trust and engagement, are expected to enhance employee loyalty and motivation. Additionally, rewards—both material and non-material—are seen as key drivers of dedication and service quality. Employee loyalty, in turn, plays a critical role in improving the quality of technical services provided by PLN. The study also considers how demographic factors such as age and education influence how employees respond to organizational policies and leadership styles. The findings aim to provide insights for PLN to improve employee performance and enhance service quality.
Pengaruh Kepuasan Kerja, Kompetensi, Komitmen Organisasional terhadap Kinerja Karyawan dengan Kepemimpinan Sebagai Variabel Moderator Prayogi, Achmad Brian Fajar; Hamada, Abubakar; Asmoro, Aprianto Sandi; Firdaus, Vera
Jurnal Maksipreneur Vol 15 No 1 (2025)
Publisher : Universitas Proklamasi 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30588/jmp.v15i1.2057

Abstract

This study aims to investigate the impact of job satisfaction, competence, and organizational commitment on employee performance, while also evaluating the role of leadership as a moderating variable. A quantitative method, employing a survey approach, was used to collect data from 150 employees at a private company. The analysis results showed that organizational commitment and leadership had a positive and significant effect on employee performance, while job satisfaction and competence did not show a significant impact. However, simultaneously, all four variables had a significant effect on performance. This study highlights the importance of commitment and leadership in supporting employee performance, which positively impacts the achievement of organizational goals. These findings provide valuable insights for human resource management, particularly in employee planning and development to enhance the company's competitiveness.