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All Journal International Journal of Travel, Hospitality and Events Tourism Economics, Hospitality, and Business Management Journal
Lingga, Osland Herijon
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Transportation Other

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Evaluation of the Tourism Management System from a Social, Economic and Environmental Perspective in Suka Makmur Village, Deli Serdang Regency Lubis, Muhammad Rizki; Lingga, Osland Herijon; Khadry, Muhammad; Ramadhan, Ikhlas
International Journal of Travel, Hospitality and Events Vol. 4 No. 3 (2025): International Journal of Travel, Hospitality and Events
Publisher : The Postgraduate School of Tourism Sahid Polytechnic

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56743/ijothe.v4i3.669

Abstract

Purpose: This study aims to evaluate the tourism management system in Suka Makmur Village, Deli Serdang Regency, from three main perspectives: social, economic, and environmental.. Research methods: The research was conducted in Suka Makmur Village, Kutalimbaru District, Deli Serdang Regency, North Sumatra. The research employed a descriptive method with a qualitative approach through interviews, participatory observation, documentation, and questionnaires administered to tourists and local residents. Results and discussion: The findings indicate that, from an economic perspective, tourism management has positively contributed by increasing income, creating jobs, and fostering micro-business growth, although product diversification and promotional effectiveness still require improvement. From a social perspective, community participation is relatively high in operational management and communal activities, yet the involvement of youth and enhancement of managerial capacity remain necessary. Environmentally, some ecotourism principles have been implemented, including nature conservation and cleanliness efforts, though waste management and environmental education need strengthening. The SWOT analysis identified weaknesses such as limited infrastructure and promotion, challenges including fluctuating visitor numbers and environmental degradation risks, and opportunities in developing culture-, nature-, and culinary-based products. Implication: Recommendations include enhancing digital promotion strategies, diversifying tourism products, strengthening community roles, and fully integrating ecotourism principles
Pengaruh Work-Life Balance Terhadap Kinerja Karyawan Pada Hotel Four Points By Sheraton Medan Marpaung, Selviana Meldrit Monica; Hamdani, Muhammad; Lingga, Osland Herijon
TEHBMJ (Tourism Economics Hospitality and Business Management Journal) Vol 3 No 2 (2023): TEHBMJ (Tourism Economics, Hospitality, and Business Management Journal)
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/tehbmj.v3i2.522

Abstract

The purpose of this research is to comprehend and analyze the influence of work-life balance on employee performance at Four Points by Sheraton Medan. This study employs an associative approach method. The population for this research encompasses all employees at Four Points by Sheraton Medan, with a sample size of 51 respondents determined using the Slovin's formula. This research utilizes both primary and secondary data sources. The data analysis techniques applied in this study consist of simple linear regression analysis, the t-test of hypotheses, and the Coefficient of Determination. Data processing was conducted using SPSS (Statistical Package for the Social Sciences) software version 25.00. Based on the data analysis results, a simple regression equation model was obtained as Y = 24.164 + 0.461 X, indicating a positive influence of work-life balance on employee performance. Furthermore, from the results of the t-test analysis, a significant value of 0.002 < 0.05 was obtained, indicating that work-life balance significantly affects employee performance at Four Points by Sheraton Medan.
Co-Authors Lubis, Muhammad Rizki Marpaung, Selviana Meldrit Monica Muhammad Hamdani, Muhammad Muhammad Khadry Ramadhan, Ikhlas