Article Per Year (5 Year)
p-Index From 2021 - 2026
0.61
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This Author published in this journals
All Journal Jurnal Ilmiah Edunomika (JIE) (JUMPER) Amal Ilmiah: Jurnal Pengabdian Kepada Masyarakat
Damsir
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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The Influence Of Leadership Style, Employee Engagement, And Organizational Culture On Job Performance In The Service Industry Manap, Abdul; Damsir
Journal Management & Economics Review (JUMPER) Vol. 3 No. 2 (2025): August
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i2.684

Abstract

organizational culture on job performance in the service industry. With the increasing importance of human capital in service-based businesses, understanding the drivers of job performance has become crucial for maintaining competitiveness and sustainability. A quantitative research approach was employed, collecting data through structured questionnaires from 210 employees working in various service organizations. The data were analyzed using multiple regression analysis to examine the relationships between the independent variables and job performance. The results revealed that leadership style, employee engagement, and organizational culture each have a significant and positive effect on job performance. Transformational leadership emerged as the most influential factor, followed by employee engagement and organizational culture. These findings suggest that service organizations should focus on developing effective leadership, fostering high levels of employee engagement, and nurturing a strong organizational culture to enhance overall job performance. The study contributes to the growing body of literature in organizational behavior and human resource management, offering both theoretical implications and practical recommendations for management in the service industry.
Co-Authors Ameliya Della Rahmadani Arifyanto, Alber Tigor Dhafet , Nur Aeni Muhlisa Handoyo W.N Isna Lukmanul Hakim Manap, Abdul Sitti Rahmaniar Abubakar, Sitti Rahmaniar Yuliani M , Sri Zumayyah M, Anbar