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Digital Marketing Strategy Through Social Commerce to Increase Sales of MSME in Cimanggis Subdistrict, Depok City Wulandari, Aghnia; Purnomo, Purnomo; Nadya Permata, Andhini; Puspa Anggraini, Leny; Aprilia, Tsaqif; Pebriyanti, Bunga; Dellya, Terryluana; Riandi, Ahmad; Hanafi, Fuad; Assyadera Marwan, Vannisa
Jurnal Pengabdian Masyarakat Program Pemberdayaan Masyarakat Nasional Vol. 2 No. 1 (2025): Jurnal Pengabdian Masyarakat Propernas
Publisher : STIE MBI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64694/propernas.v2i1.22

Abstract

UMKM are the backbone of the economy in many countries, contributing significantly to economic growth, job creation and poverty reduction. UMKM players need to adopt appropriate information technology to develop and compete in the digital era. However, many UMKM have difficulty choosing appropriate technology solutions due to limited expert staff and the large choice of technology products. Therefore, guidance in choosing technology that suits your type of business and needs is very important. The aim of this Community Development activity for UMKM is to provide training to UMKM in Cimanggis Subdistrict, Depok City. With a strategy that utilizes social media sites, it is hoped that UMKM players can develop more by collaborating with digital-based promotional and distribution media as an adaptation step to survive and transform into superior UMKM in the era of the industrial revolution 4.0. By utilizing digital marketing strategies through social commerce, there are social features and potential that are usually found on social media. So, competitive business in the current era really depends on the internet and individual experience in making strategies such as using the WhatsApp business application. This activity is carried out in the form of training by providing material and practicing the arrangement of strategic steps in using the WhatsApp business application. The target of this activity is UMKM in Cimanggis Sub-district, Depok City. The activity method used in this activity is the Descriptive method with an Experimental Learning approach, which is delivered through lectures, questions and answers, interactive discussions and practice. The result of this activity is an understanding in implementing strategies for using the WhatsApp business application and digital marketing strategies through social commerce to increase business sales, so that in the future it is hoped that UMKM players can strengthen their brand and be able to engage directly with customers, provide convenience for customers, increase sales and expand customer reach.
Model Integratif Keputusan Pembelian: Menguji Peran Harga dan Brand image dengan explorasi E-WOM sebagai variable mediasi pada skincare Glad2Glow di Cibubur Lestari Putri, Loja; Amelia, Winda; Pebriyanti, Bunga; Utomo, Susilo
Indonesian Journal Entrepreneurship Finance and Business Management Vol. 3 No. 01 (2025): Indonesian Journal Entrepreneurship Finance and Business Management
Publisher : PRODI MANAJEMEN STIE MBI DEPOK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64694/ijefbm.v3i01.113

Abstract

Riset ini bertujuan untuk untuk menganalisis secara lebih mendalam bagaimana peran E-WOM dalam mempengaruhi hubungan antara variabel-variabel independen harga dan Brand image dengan variabel dependen keputusan pembelian konsumen pada skincare Glad2Glow di Cibubur. Penelitian ini menggunakan pendekatan deskriptif verifikatif dengan pendekatan kuantitatif, yang bertujuan untuk menguji hubungan antar variabel melalui data numerik yang dianalisis secara statistik. Data yang digunakan adalah data primer yaitu dengan menyebar kuesioner kepada responden menggunakan teknik sampling insidental. Sampel dalam penelitian ini adalah 207 pengguna skincare Glad2Glow di Cibubur. Teknik analisa data menggunakan metode SEM dengan alat bantu program aplikasi komputer Smart-PLS Versi 3.0. Hasil penelitian menunjukkan harga dan Brand image memiliki pengaruh positif dan signifikan terhadap E-WOM. Harga dan E-WOM memiliki pengaruh positif dan signifikan terhadap keputusan pembelian, sedangkan Brand image tidak memiliki pengaruh terhadap keputusan pembelian. Kemudian secara tidak langsung E-WOM memiliki peran yang positif dan signifikan dalam memediasi pengaruh harga dan Brand image terhadap keputusan pembelian. Harga yang kompetitif dan citra merek yang positif mampu mendorong terbentuknya E-WOM yang menguntungkan, yang pada gilirannya meningkatkan minat dan keyakinan konsumen untuk membeli produk. Temuan ini menegaskan pentingnya strategi pemasaran yang tidak hanya berfokus pada penetapan harga dan penguatan Brand image , tetapi juga pada pengelolaan dan optimalisasi E-WOM sebagai saluran informasi dan pengaruh sosial yang efektif dalam memengaruhi perilaku konsumen.