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All Journal JES-TM Social and Community Service Kesmas: Jurnal Kesehatan Masyarakat Nasional (National Public Health Journal)
Setiawan, Adek
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Decision Sciences, Operations Research & Management Education Engineering Health Professions Public Health Other

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Penyuluhan Pembuatan Pupuk Organik Berbahan Kotoran Ayam Mahlil, Yusuf; Zulia Jati, Putri; Zaki, M; Setiawan, Adek; Hidayat, Rahmat
Journal of Social and Community Service Vol. 2 No. 1 (2023): Maret 2023
Publisher : Faculty of Engineering University of Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jestmc.v2i1.84

Abstract

Riau Province in each year the area of oil palm plantations is expanding, making Riau Province a mainstay center for oil palm plantations in Indonesia. With the increase in oil palm plantations, there will also be an increase in the need for fertilizer to meet the nutrients from the oil palm. Artificial fertilizers (inorganic) are currently very rare and difficult to find and the price is quite expensive. For this reason, another alternative to the problem of scarcity of fertilizers, farmers can use organic fertilizers instead. Materials such as leaf compost, forage compost and animal manure can be used as organic fertilizer. Chicken manure is one of the animal wastes that has the potential to be used as organic fertilizer because it contains high levels of nutrients. For a livestock population of 10,000 chickens, chicken manure will produce up to ± 800 kg per week. The problem is that this chicken manure has not been managed properly, due to the absence of science and technology to process the chicken manure into quality organic fertilizer, so that it becomes one of the business opportunities to increase income in the community. To encourage this, an effort is made through counseling for SMK N 01 Kuok students, so that they can increase the knowledge they can apply later, so that they can also increase the economy and income or even if there are students who want to start entrepreneurship from an early age. By conducting this counseling, the resource person hopes that farmers will no longer experience difficulties in obtaining quality organic fertilizer at affordable prices.
Google Review Analysis of “Duta We Care” Excellent Service as a Featured Service at a Central General Hospital in Padang Alfitri, Alfitri; Nindrea, Ricvan Dana; Setiawan, Adek; Yuniarti, Elsa
Kesmas Vol. 20, No. 5
Publisher : UI Scholars Hub

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Abstract

Improving healthcare service quality required both technical and interpersonal enhancements through a personalized approach, as demonstrated by the “Duta We Care” program at a Central General Hospital in Padang. This study aimed to evaluate the program’s effectiveness by analyzing patient feedback from Google Reviews. A descriptive quantitative design examined 2,035 patient reviews from March 2013 to June 2024. Using NVivo 12 software, the data analysis generated word clouds. The results showed that 68.20% of reviews received a 5-star rating, 9.48% a 4-star rating, 4.35% a 3-star rating, 2.27% a 2-star rating, and 15.70% a 1-star rating. Words like “friendly,” “professional,” “fast,” and “good” frequently appeared, which highlighted patient appreciation for the program’s interpersonal aspects. The “Duta We Care” program successfully raised patient satisfaction, evident from the increased ratings from 3.8 to 4.6. It was determined that staff friendliness and professionalism played a key role in this improvement. However, complaints about waiting times and limited facilities suggested the need for further operational and infrastructural enhancements.
Co-Authors Alfitri Alfitri Elsa Yuniarti M Zaki Nindrea, Ricvan Dana Rahmat Hidayat Yusuf Mahlil Zulia Jati, Putri