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Efektifitas Pelayanan Haji Dan Umroh Dalam Meningkatkan Kepuasan Jamaah Naad, Darul; Nawaf, Azmi; Ginting, Abdul Fikri; Sazali, Hasan; Azwar, Muhammad; Utami, Tri Niswati
Tadbir: Jurnal Manajemen Dakwah FDIK IAIN Padangsidimpuan Vol 6, No 2 (2024): TADBIR: JURNAL MANAJEMEN DAKWAH FDIK IAIN PADANGSIDIMPUAN
Publisher : FDIK IAIN Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tadbir.v6i2.13757

Abstract

Penelitian ini bertujuan untuk menyoroti kualitas layanan haji dan umrah di Indonesia, dengan fokus pada peran digitalisasi, kebijakan pemerintah, dan manajemen layanan dalam meningkatkan kepuasan jamaah. Pelayanan berkualitas, seperti akomodasi yang nyaman, transportasi yang efisien, dan bimbingan profesional, terbukti signifikan dalam menciptakan pengalaman ibadah yang optimal. Digitalisasi, melalui sistem seperti SISKOHAT dan SISKOPATUH, mempermudah pengelolaan data dan akses informasi secara real-time, memberikan kemudahan bagi jamaah dalam persiapan dan pelaksanaan ibadah. Penelitian ini juga menyoroti peran kebijakan pemerintah yang mendukung keselamatan dan kenyamanan jamaah melalui penyediaan fasilitas kesehatan, pelatihan petugas, dan inovasi digital. Dengan menggunakan metode evaluasi literatur yang melibatkan studi-studi sebelumnya, hasil penelitian ini menunjukkan bahwa antara kombinasi pelayanan berkualitas, adaptasi teknologi, dan kebijakan yang tepat dapat secara signifikan meningkatkan kepuasan jamaah. Kesimpulannya, peningkatan kualitas layanan yang berkesinambungan diperlukan untuk memastikan jamaah dapat melaksanakan ibadah dengan khusyuk, aman, dan nyaman.
Strategi Penggunaan Instagram Reels dalam Meningkatkan Engagement Konten Dakwah di Kalangan Mahasiswa UINSU Nawaf, Azmi; Naad, Darul; Hambali, Muhammad; Sikumbang, Ahmad Tamrin
Madani: Jurnal Ilmiah Multidisiplin Vol 2, No 12 (2025): Januari
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The advancement of digital technology, particularly social media, has transformed the way dakwah is delivered, especially among the younger generation. This study focuses on the use of Instagram Reels as a platform to increase engagement with dakwah content among UINSU students. The problem addressed in this research is how appropriate strategies can be employed to attract audience attention and enhance involvement in dakwah content. Through a qualitative approach, data were collected from literature reviews and observations of UINSU students' use of Instagram Reels. The findings indicate that dakwah content presented in short video formats (15-30 seconds) with clear and creative messages effectively captures students' attention. Factors such as message relevance, interactivity, and creativity in content presentation play crucial roles in boosting engagement. Content addressing current issues relevant to students' daily lives, along with encouraging active audience participation, achieved higher interaction levels. Additionally, the timing of posts also significantly influences the success of attracting the audience. The conclusion of this study emphasizes that Instagram Reels holds substantial potential as an effective medium for dakwah to enhance engagement. Therefore, dakwah content creators are encouraged to implement strategies that focus on authenticity, relevance, and creativity to convey religious messages effectively in the digital era. This research is expected to provide insights for preachers and practitioners of dakwah in formulating more innovative and adaptive communication approaches tailored to the characteristics of the younger generation.
The Erosion of Tabayyun: Cancel Culture, Public Shaming, and the Crisis of Islamic Digital Literacy Naad, Darul; Cut Syamsidar; Rubino
Wasilatuna: Jurnal Komunikasi dan Penyiaran Islam Vol. 9 No. 1 (2026): April | Special Edition (on process)
Publisher : Program Studi Komunikasi dan Penyiaran Islam Fakultas Dakwah Universitas Islam Internasional Darullughah Wadda'wah Bangil Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38073/wasilatuna.v9i1.4407

Abstract

The rise of cancel culture on social media presents a critical challenge to Islamic digital literacy, particularly concerning the ethical principles of communication. This study investigates the erosion of the tabayyun (verification) principle amidst the normalization of public shaming, using the cancel culture phenomenon surrounding Indonesian public figure Gofar Hilman as a case study. Employing a digital netnography approach and thematic analysis, this research examines netizens' discourse, social media interactions, and digital public opinion mobilizations. The findings reveal that digital communities often bypass the verification process (tabayyun) and the ethical mandate of concealing others' faults (satr al-ʿayb), favoring instant moral judgment and collective delegitimization. While cancel culture operates as a modern mechanism for public accountability, it frequently mutates into digital vigilantism that contradicts Islamic communication ethics. This study contributes to the contemporary discourse on digital religion by providing a theoretical framework that bridges social media phenomena with Islamic ethical norms. Ultimately, the research emphasizes the urgent need to revitalize Islamic digital literacy to navigate the complexities of digital public spheres responsibly.
COMMUNITY-BASED DA‘WAH IN ISOLATED AREAS: THE ROLE OF LOCAL FIGURES IN SUSTAINING RELIGIOUS LIFE IN TANJUNG GELUMPANG VILLAGE, ACEH TAMIANG Naad, Darul; Abdullah
Al-Risalah : Jurnal Studi Agama dan Pemikiran Islam Vol. 17 No. 1 (2026): Al-Risalah : Jurnal Studi Agama dan Pemikiran Islam
Publisher : Fakultas Agama Islam, Universitas Islam As-Syafiiyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34005/y9gx0065

Abstract

This This study aims to analyze the challenges of da‘wah and the dynamics of socio-religious change in remote rural areas, using a case study of Tanjung Gelumpang Village, Sekerak District, Aceh Tamiang Regency. This village is classified as an isolated area characterized by limited infrastructure access, the minimal presence of professional da‘is, and increasingly difficult geographical conditions due to recurrent flooding that has cut off land access and made river routes the only means of transportation. These conditions objectively constitute structural barriers to formal da‘wah activities. Nevertheless, this study reveals an interesting phenomenon in the form of a high level of religious practice and the sustainability of the village’s socio-religious life. This research employs a descriptive qualitative approach, with data collected through field observations, in-depth interviews with local religious leaders and customary figures, and documentation of community religious activities. The findings indicate that local actors-such as mosque imams, customary elders, and santri who have completed their pesantren education play a key role in sustaining community-based da‘wah. Da‘wah in this village does not rely on formal institutions but instead develops through social relations, exemplary conduct, and local wisdom that is internalized in the community’s everyday life. These findings emphasize that da‘wah in remote rural areas has distinct characteristics compared to urban da‘wah and requires a contextual approach that is adaptive to the social, cultural, and geographical conditions of the community. This study is expected to contribute both theoretically and practically to the development of community-based da‘wah concepts in marginal and isolated regions.
Emotional Responses and Comprehension in Asynchronous Communication: A Literature Review of Changing Digital Interaction Patterns Nawaf, Azmi; Naad, Darul; Azwar, Muhammad; Lubis, Lahmuddin
Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Vol. 20, No. 2 : Al Qalam (In Progress March 2026)
Publisher : Sekolah Tinggi Ilmu Al-Qur'an (STIQ) Amuntai Kalimantan Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35931/aq.v20i2.5337

Abstract

The advancement of digital technology has shifted human communication patterns from synchronous to asynchronous modes. This study aims to describe the characteristics of asynchronous communication, analyze its impact on message comprehension, and explain how it influences users’ emotional responses. Using a qualitative descriptive approach based on a literature study, this research reviews relevant works in digital communication, cognitive psychology, and emotional response theories. Findings indicate that asynchronous communication offers advantages in time flexibility and message processing, but also presents challenges such as limited emotional cues and potential misunderstandings. Message comprehension is closely tied to an individual’s cognitive capacity, while emotional responses are more filtered yet susceptible to emotional detachment. This study contributes theoretically by linking cognitive and affective aspects in digital communication and offers practical insights for developing more empathetic communication strategies in the digital era.