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PENGARUH PERCEIVED VALUE TERHADAP TOURIST SATISFACTION: STUDI KASUS BANGKA BELITUNG Rini, Lamia Eva; Sahputri, Rindi Ardika Melsalasa; Sihombing, Septiana
JURNAL MANAJEMEN MODAL INSANI DAN BISNIS (JMMIB) Vol. 6 No. 1 (2025): Juli
Publisher : Yayasan Insani Mandiri Santani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61567/jmmib.v6i1.235

Abstract

Bangka Belitung Province has strong potential for tourism development, supported by natural beauty and cultural diversity. Increasing revisits is a key indicator of tourism success and regional economic growth. This study aims to examine the influence of perceived value, specifically quality value, emotional value, and social value on tourist satisfaction. Using a quantitative approach and SEM-PLS analysis, data were collected from tourists who visited Bangka Belitung. Results show that emotional value (p = 0.000) and social value(p = 0.032) significantly affect tourist satisfaction, while quality value (p = 0.067) does not. These findings suggest that emotional and social experiences are stronger predictors of satisfaction than perceived service quality. Practical implications recommend destination managers to prioritize emotional engagement and social interaction in experience design. Future studies are encouraged to include additional variables such as e-WOM, destination uniqueness, and tourist demographics to expand the conceptual framework. Keywords: Satisfaction; Perceived Value; emotional value; social value; quality value
Analisis LDR, BOPO, NPL, Dan Bank Size Terhadap Financial Performance Dan Market Value Perbankan Tahun 2022-2024 Sihombing, Septiana; Sahputri, Rindi Ardika Melsalasa; Ali, Hendrik; Eva Rini, Lamia; Plamonia Ramadhan, Mozaik
JURNAL MANAJEMEN DAN BISNIS Vol 4 No 1 (2025): Edisi Mei 2025 - Agustus 2025
Publisher : Fakultas Ekonomi Universitas Tjut Nyak Dhien Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36490/jmdb.v4i1.1770

Abstract

Tujuan – Penelitian ini bertujuan menganalisis pengaruh LDR, BOPO, NPL, dan bank size terhadap market value (PER), baik secara langsung maupun tidak langsung melalui Financial Performance (ROA) sebagai variabel mediasi pada perusahaan perbankan yang terdaftar di Bursa Efek Indonesia periode 2022–2024. Kebaruan – Penelitian ini menawarkan kebaruan dengan menganalisis keterkaitan rasio spesifik perbankan seperti PER, ROA, BOPO, LDR, NPL, dan Bank Size secara simultan, guna memberikan pemahaman fundamental yang lebih menyeluruh terhadap kinerja dan nilai pasar bank. Metode – Sampel penelitian ini menggunakan data sekunder dari 35 bank yang terdaftar di Bursa Efek Indonesia selama periode 2022–2024 serta menggunakan WarpPLS 6.0 untuk menguji hubungan antar variabel. Temuan – Hasil penelitian ini menunjukkan bahwa BOPO berpengaruh signifikan dan negatif terhadap ROA, sementara LDR, NPL, dan bank size tidak berpengaruh signifikan. Selanjutnya, BOPO, NPL, dan bank size memiliki pengaruh positif dan signifikan terhadap PER, sedangkan LDR tidak berpengaruh signifikan ROA juga terbukti berpengaruh positif signifikan terhadap PER. Namun, analisis mediasi menunjukkan bahwa ROA hanya sebagian memediasi hubungan BOPO terhadap PER, dan tidak memediasi hubungan LDR, NPL, dan bank size terhadap PER. Temuan ini menegaskan pentingnya efisiensi operasional sebagai penentu utama profitabilitas dan persepsi pasar terhadap kinerja bank. Keterbatasan dan Implikasi – Penelitian ini memiliki keterbatasan pada cakupan variabel yang bersifat internal, sehingga belum sepenuhnya mencerminkan pengaruh faktor eksternal seperti suku bunga atau kondisi makroekonomi. Implikasi praktis dari temuan ini adalah pentingnya efisiensi operasional dan pengelolaan risiko kredit serta bank size dalam meningkatkan profitabilitas dan nilai pasar bank, yang dapat dijadikan pertimbangan strategis bagi investor.
The Role Of Mediating Resistance To Change In The Influence Of The Digital Divide On Lecturers' Work Results During The Covid-19 Pandemic In Indonesian Universities Sahputri, Rindi Ardika Melsalasa; Sihombing, Septiana; Eva Rini, Lamia; Agustia Salsabila, Dia
JURNAL MANAJEMEN DAN BISNIS Vol 4 No 1 (2025): Edisi Mei 2025 - Agustus 2025
Publisher : Fakultas Ekonomi Universitas Tjut Nyak Dhien Medan

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Abstract

Purpose – A dramatic technology-adopted change in the educational fields during the COVID-19 pandemic resulted in a digital divide among academics. This study aims to investigate the digital divide in the implementation of online learning in Indonesian public universities and its association with resistance to digital adoption and work-related outcomes during the pandemic. Novelty – The novelty of this study lies in the investigation of multilevel measure of digital divide which is linked to resistance to new adoption of online learning and work-related outcomes Method – The data was gathered from 155 lecturers across 15 universities. The analysis used hierarchical regression analysis and structural equation modelling to test the correlation patterns among dimensions of digital divide, resistance to change, and work-related outcomes. Findings – The results found that the digital divide has a strong relationship with lecturers’ resistance to change and work-related outcomes. A multidimensional model of the digital divide also had a patterned relationship with the multidimensional model of resistance to change, as well as resistance to change having specific relationships with lecturers’ work commitment, satisfaction and performance. Limitations and Implications – The limitation of this cross-sectional study conducted at only single point in time and limited sample size that cannot fully cover all of the region of Indonesian lecturers living in remoted areas especially in East Indonesia reduce the generalisability of ths study and reduce the causative nature of the analysis. However, This study contributes to our understanding of employees’ attitudes toward change during the pandemic, particularly in relation to the digital divide, resistance to change, and work-related outcomes.
Determinants of Profitability in Digital Banking: The Moderating Role of CKPN Hendrik Ali; Septiana Sihombing
Jurnal Manajemen dan Perbankan (JUMPA) Vol 12 No 2 (2025): Jurnal Manajemen dan Perbankan (JUMPA)
Publisher : Sekolah Tinggi Ilmu Ekonomi Y.A.I - Jakarta - Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55963/jumpa.v12i2.775

Abstract

This research seeks to evaluate the determinants of the ROA ratio in connection to the financial ratios CAR, NPL, and LDR, while also investigating the moderating impact of CKPN on this connection. The researcher used secondary information from the financial statements of six digital banks listed on the BEI (Stock Exchange Indonesia) for the period spanning 2020 to 2024, utilizing SPSS version 27. The study findings indicated that CAR positively influences ROA; nevertheless, this effect lacks significance. Conversely, NPL has a beneficial influence on ROA, which opposes the prevailing idea that NPL should diminish profitability. The LDR ratio influences ROA; however, its effect is minimal. CKPN, in its capacity as a moderator, may just enhance the impact of CAR on ROA but is unable to modify the link between NPL and LDR with ROA. This study's originality is attributed to the incorporation of CKPN as a moderating variable within the framework of digital banking in Indonesia, with the finding that NPL positively influences ROA. This research highlights the need for flexible strategies in the management of CKPN to foster stability and innovation in digital finance. Abstrak - Penelitian ini bermaksud untuk menganalisis determinan rasio ROA dari dampak rasio keuangan CAR, NPL, dan LDR serta menguji peran CKPN sebagai variabel moderasi dalam memperkuat hubungan tersebut. Peneliti mengadopsi data sekunder dari laporan tahunan keuangan enam bank digital yang terdaftar di Bursa Efek Indonesia dari jangka waktu 2020 sampai 2024. Data dianalisis memanfaatkan regresi linier berganda melalui program SPSS versi 27. Temuan ini mengungkapkan rasio CAR berdampak positif kepada ROA, namun pengaruh tersebut tidak signifikan. Sedangkan NPL berdampak positif terhadap ROA, yang bertentangan dengan teori umum bahwa NPL seharusnya menurunkan profitabilitas. Rasio LDR kemungkinan dampak terhadap ROA, namun tidak relevan. CKPN menjadi variabel moderasi hanya mampu menegakkan pengaruh CAR terhadap ROA, namun tidak dapat memoderasi hubungan NPL dan LDR kepada ROA. Kebaruan dari penelitian ini terletak pada penggunaan CKPN sebagai variabel moderasi dalam konteks bank digital di Indonesia, serta temuan bahwa NPL memiliki dampak positif kepada ROA. Implikasi penelitian ini adalah perlunya kebijakan adaptif dalam pengelolaan CKPN untuk mendukung stabilitas dan inovasi keuangan digital.
Sosialisasi Bahaya JUDOL (Judi Online) Dalam Perspektif Ekonomi di SMKN 2 Sungailiat-Bangka Sihombing, Septiana; Sahputri, Rindi Ardika Melsalasa; Njoman, Muhammad Galy; Rini, Lamia Eva
Jurnal Pengabdian kepada Masyarakat Politeknik Negeri Batam Vol. 7 No. 1 (2025): Jurnal Pengabdian kepada Masyarakat Politeknik Negeri Batam
Publisher : Politeknik Negeri Batam

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Abstract

Online games are currently an alternative to gambling online in secret and have a dangerous impact on the economy and mental health of its players. The problem that occurs, with very easy digital access in various groups including teenagers, teenagers are unable to distinguish and identify online gambling with regular online games, coupled with fairly low digital literacy. This problem also occurs among teenagers at the vocational school level in Sungailiat which shows low knowledge about online gambling. For this reason, it is important to make community service efforts by conducting socialization to educate students about online gambling and its dangers from an economic perspective. The method used to carry out this community service is in the form of socialization starting from socialization preparation, program implementation to program evaluation which is carried out pre-test, post-test and qualitatively. The results show an increase in student knowledge about online gambling and its dangers to the economy and a decrease in student interest in carrying out activities related to online gambling.