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Analisis Implementasi Reverse Logistics untuk Meningkatkan Efisiensi Biaya dalam Pengelolaan Limbah Medis di Klinik Kesehatan Foci, Nia Arfina; Nur, Rahmi M; Salsabila, Syafira; Yasin, Muhamad; Munanda, M Arif
Greeners: Journal of Green Engineering for Sustainability Vol 3 No 01 (2025): Journal of Green Engineering for Sustainability
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Universal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63643/jges.v3i1.301

Abstract

Medical waste management is a major challenge in the health system, especially in ensuring cost efficiency while minimizing environmental impacts. This study aims to analyze the relationship between the application of reverse logistics and the cost efficiency of medical waste management in health clinics. The methodology used is a quantitative approach with a sample of 36 respondents involved in medical waste management. Data was collected using a questionnaire and analyzed using the Chi-Square test to evaluate the relationship between variables. The research results show a significant relationship between the implementation of reverse logistics and cost efficiency, where better implementation can substantially reduce operational expenditure. The conclusions of this research indicate that medical waste management through reverse logistics effectively increases cost efficiency, and supports environmental sustainability. The practical implications of these findings can be a reference for health clinic managers in designing more efficient waste management strategies.
Integrasi Metode Servqual dan Quality Filter Mapping (QFM) Dalam Upaya Peningkatan Kualitas Produk Plywood pada PT XYZ Yasin, Muhamad; Foci, Nia Arfina; Munanda, M Arif; Putra, Rama Dani Eka; Fitri, Tessa Zulenia; Brillianio, Nindya Nuanda Ardha
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 1 (2026): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i1.55351

Abstract

PT XYZ still produces many product defects that exceed the specified permissible limits. This company has a product defect margin of 2.50% of total production. The purpose of this study is to improve product quality by facing fierce competition and become a theoretical reference in suppressing product failures and information to determine its importance using servqual and QFM. Servqual is a service quality measurement method developed by Parasuraman, et al. QFM is a quality management tool to map and identify critical points in the service process that affect quality. The implementation of PDCA in the company needs to be improved again and the implementation of 5R in the company needs to be improved. The largest waste in the Birch 4.6 mm product is Repair with a Press Mark defect type of 0.47% and in the Birch 18 mm product, the highest Fail Reject Defect is a bubble of 3.57%.