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All Journal Jesocin : Journal of Jabar Economic Society Networking Forum Jesocin : Journal of Economics, Accounting, Business, Management, Engineering and Society
Padma Negara, M. Rizqi
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Religion Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Library & Information Science Social Sciences

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Manage Insurance Customer Satisfaction with Premiums and Perceived Quality Assessments. Padma Negara, M. Rizqi; Aripin, Zaenal; Kosasih
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 1 (2023): Jesocin - December
Publisher : Organisasi Kreatif Indonesia Emas

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Abstract

The competition among insurance companies is getting fiercer. The development of the industry today is very competitive; this can be seen from a large number of people in industries with enormous potential in the current era, with developments causing competition in similar industries. This study determines whether customer satisfaction can be achieved with affordable premium prices and good service quality. (Basic method of quantitate active approach, Respondents use questionnaire random sampling method to insurance customers, sampling through primary and secondary techniques, Data quality test instrument, Data processing procedure using SPSS (Statistical Package for Social Sciences) 26.0) To find out the quality of service, find out the affordable premium price and its effect on customer satisfaction of insurance services, find out the affordable premium price and its impact on insurance customer satisfaction. Their analysis results that Service Quality (X1) is positively related to Customer Satisfaction, increasing by 44.4%. In addition, Premium (X2) is also positively associated with Customer Satisfaction, rising by 19.9%. Overall, Service Quality (X1), Premium (X2), and Customer Satisfaction (Y) significantly affect each other. Customer satisfaction is influenced by two main factors, namely premium price and service quality. Affordable premium prices make people interested in using insurance policies, especially if the Premium than Premium is higher than the value of other insurance. In addition, service quality also plays a critical essential influencing customer satisfaction. Insurance marketers must be responsive in handling customer complaints and be friendly and polite. Good and Excellent office facilities also contribute to customer satisfaction. In addition, is insurance explained in the product clearly and easily understood by customers? By paying attention to these factors, insurance companies can increase customer satisfaction and gain a competitive advantage in the market.
ENTREPRENEURIAL EMPOWERMENT IN CREATING SUSTAINABLE DEVELOPMENT IN DEVELOPING COUNTRIES: TO WHAT EXTENT DO THEY STRENGTHEN AND CONTRIBUTE TO EACH OTHER? Padma Hanuun, Nazhira Nindya; Padma Negara, M. Rizqi; Aripin, Zaenal
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 1 (2023): Jesocin - December
Publisher : Organisasi Kreatif Indonesia Emas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Entrepreneurial empowerment's role in fostering sustainable development in developing countries is a critical and intriguing topic. This journal aims to explore the extent of their mutual reinforcement and contribution. Conducted in the form of a literature review, this research utilizes a qualitative method, comprehensively examining various sources to provide a nuanced understanding. Findings indicate a positive correlation between entrepreneurial empowerment and sustainable development in developing countries. Entrepreneurial empowerment provides individuals with opportunities to develop their skills and innovations, aligning with the goals of sustainable development, including sustainable economic growth, environmental preservation, and social welfare. In conclusion, this study suggests that entrepreneurial empowerment can be a key factor in creating sustainable development in developing countries. Recommendations are provided to enhance entrepreneurial empowerment, with the aim of achieving more effective sustainable development goals. This journal covers relevant references, including books, scholarly journals, articles, and other pertinent documents, within the last five years. Thus, the journal contributes a better understanding of the significance of entrepreneurial empowerment in driving sustainable development in developing countries and its contribution to economic growth and societal welfare. 
Manage Insurance Customer Satisfaction with Premiums and Perceived Quality Assessments. Padma Negara, M. Rizqi; Aripin, Zaenal; Kosasih
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 1 (2023): Jesocin - December
Publisher : Organisasi Kreatif Indonesia Emas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The competition among insurance companies is getting fiercer. The development of the industry today is very competitive; this can be seen from a large number of people in industries with enormous potential in the current era, with developments causing competition in similar industries. This study determines whether customer satisfaction can be achieved with affordable premium prices and good service quality. (Basic method of quantitate active approach, Respondents use questionnaire random sampling method to insurance customers, sampling through primary and secondary techniques, Data quality test instrument, Data processing procedure using SPSS (Statistical Package for Social Sciences) 26.0) To find out the quality of service, find out the affordable premium price and its effect on customer satisfaction of insurance services, find out the affordable premium price and its impact on insurance customer satisfaction. Their analysis results that Service Quality (X1) is positively related to Customer Satisfaction, increasing by 44.4%. In addition, Premium (X2) is also positively associated with Customer Satisfaction, rising by 19.9%. Overall, Service Quality (X1), Premium (X2), and Customer Satisfaction (Y) significantly affect each other. Customer satisfaction is influenced by two main factors, namely premium price and service quality. Affordable premium prices make people interested in using insurance policies, especially if the Premium than Premium is higher than the value of other insurance. In addition, service quality also plays a critical essential influencing customer satisfaction. Insurance marketers must be responsive in handling customer complaints and be friendly and polite. Good and Excellent office facilities also contribute to customer satisfaction. In addition, is insurance explained in the product clearly and easily understood by customers? By paying attention to these factors, insurance companies can increase customer satisfaction and gain a competitive advantage in the market.
ENTREPRENEURIAL EMPOWERMENT IN CREATING SUSTAINABLE DEVELOPMENT IN DEVELOPING COUNTRIES: TO WHAT EXTENT DO THEY STRENGTHEN AND CONTRIBUTE TO EACH OTHER? Padma Hanuun, Nazhira Nindya; Padma Negara, M. Rizqi; Aripin, Zaenal
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 1 (2023): Jesocin - December
Publisher : Organisasi Kreatif Indonesia Emas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Entrepreneurial empowerment's role in fostering sustainable development in developing countries is a critical and intriguing topic. This journal aims to explore the extent of their mutual reinforcement and contribution. Conducted in the form of a literature review, this research utilizes a qualitative method, comprehensively examining various sources to provide a nuanced understanding. Findings indicate a positive correlation between entrepreneurial empowerment and sustainable development in developing countries. Entrepreneurial empowerment provides individuals with opportunities to develop their skills and innovations, aligning with the goals of sustainable development, including sustainable economic growth, environmental preservation, and social welfare. In conclusion, this study suggests that entrepreneurial empowerment can be a key factor in creating sustainable development in developing countries. Recommendations are provided to enhance entrepreneurial empowerment, with the aim of achieving more effective sustainable development goals. This journal covers relevant references, including books, scholarly journals, articles, and other pertinent documents, within the last five years. Thus, the journal contributes a better understanding of the significance of entrepreneurial empowerment in driving sustainable development in developing countries and its contribution to economic growth and societal welfare. 
Co-Authors Kosasih Padma Hanuun, Nazhira Nindya Zaenal Aripin