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All Journal Ceddi Journal of Information System and Technology (JST) Jurnal Abdimas Cendekiawan Indonesia
Pratama, Muh Riyaldi
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Education Engineering Health Professions Library & Information Science Nursing Public Health Social Sciences Other

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Empowering Digital Philanthropy through the Development of a Social Media Application for Cross-Country Donations at PT. Lasari Kopi Pratama, Muh Riyaldi; Awaliyah, Neneng; Arsandi, Taufik; Zulkifli, Muhammad Irfan Bin; Hendra, Akbar; Kamaruddin, Kamaruddin
Jurnal Abdimas Cendekiawan Indonesia Vol. 2 No. 3 (2025): September
Publisher : Yayasan Cendekiawan Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56134/jaci.v2i3.147

Abstract

The rapid advancement of digital technology has changed how people interact and collaborate, positioning social media as a strategic medium for social engagement and humanitarian action. This community service project was conducted at PT. Lasari Kopi Makassar, aims to develop a social-media-based application for cross-country social donations that integrates technology, transparency, and social participation. Using a Research and Development (R&D) approach, the project began with a needs analysis involving interviews and surveys of employees, community partners, and digital volunteers. The data were used to design the application’s main features, including segmented registration, campaign creation, and integration with secure cross-border payment systems. The application was built using the Flutter multiplatform framework to ensure responsive performance across devices. Testing was carried out directly at PT. Lasari Kopi’s Digital Innovation Division served as the pilot site for training and user trials. The results show that the application effectively facilitated donation activities, simplified user access through a login-optional interface, and encouraged social participation through interactive campaign and collaboration features. Participants reported positive experiences regarding usability, security, and transaction flexibility. This program demonstrates the synergy between academia and industry in applying digital innovation to social empowerment. The collaboration with PT. Lasari Kopi illustrates how technology can support corporate social responsibility (CSR) initiatives and strengthen the culture of giving. The developed application has strong potential to become a scalable solution for promoting digital philanthropy and global social solidarity in the modern era.
Android-Based Online ATM Machine Swallowed Bank ATM Card Service Information System Pratama, Muh Riyaldi; Kamaruddin, Kamaruddin; James, John
Ceddi Journal of Information System and Technology (JST) Vol. 5 No. 1 (2026): April
Publisher : Yayasan Cendekiawan Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56134/jst.v5i1.165

Abstract

ATM cards remain a primary means of banking transactions, despite the continued development of digital services. However, operational issues such as ATM cards being swallowed by the machine remain common and are generally handled through inefficient manual procedures that require customers to visit the bank in person. This study aims to develop an Android-based information system for reporting ATM card swappings to improve the efficiency, accessibility, and quality of banking services. The system development method used is the Waterfall model, which includes the stages of needs analysis, system design, implementation, and testing. The resulting system is designed to enable customers to report online, enabling faster handling by customer service without face-to-face interaction. Test results from the black-box testing method indicate that all system features operate according to established specifications and remain stable and functional. The implementation of this system has been proven to increase service response speed, simplify the reporting process, and reduce dependence on conventional procedures. This research contributes to the development of an integrated, real-time, mobile-based complaint service model for banking information systems. In addition, this research also strengthens the role of mobile technology as an enabler in the digital transformation of public services. Thus, the proposed system has the potential to be an effective and adaptive solution in improving service quality and customer satisfaction in the digital era.
Co-Authors Arsandi, Taufik Awaliyah, Neneng Hendra, Akbar James, John Kamaruddin Kamaruddin Zulkifli, Muhammad Irfan Bin