Agnes Ratna Saputri
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Journal : Miracle Get Journal

The Role of Information and Communication Technology in Increasing Awareness and Practice of Healthy Nutrition in the Community Yoanita Hijriyati; Agnes Ratna Saputri; Putri Erlyn; Ni Nyoman Murti; Rufidah Maulina
Miracle Journal Get Press Vol 1 No 4 (2024): November, 2024
Publisher : CV. Get Press Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69855/mgj.v1i4.70

Abstract

Nutritional problems remain a serious challenge in global public health, including in Indonesia. Malnutrition and unbalanced nutritional consumption often contribute to various health problems, such as stunting in children, obesity, and non-communicable diseases such as diabetes and hypertension.The Internet, social media, health apps, and other digital tools provide opportunities to inform the public about the importance of proper nutrition and offer practical strategies for adopting healthy eating patterns.This study aims to explore the role of ICT in improving community nutrition awareness and practices, and to analyze how the use of technology can support nutrition interventions more effectively.This study uses a quantitative approach. The qualitative approach was used to gain a deeper understanding of the experiences, perceptions, and barriers experienced by the community and health workers in using ICT for nutrition education.The sample of this study included 10 respondents for the quantitative part, which were divided into 5 treatment groups and 5 control groups. The study was conducted at the Batang Kuranji Health Center which was implemented in June 2024. The results in both groups before the provision of educational media tended to be lower in the control group (infographics) and the treatment group (web), with a comparison of poor attitude results of 60%-40%. Community attitudes towards the use of IT in improving nutrition practices showed varied responses.
Analysis of Patient Satisfaction with Health Services in Ambacang Padang Health Center Based on Electronic Derry Trisna Wahyuni S; Hilda Harun; Agnes Ratna Saputri; Khaeriah B; Wibowo Hanafi Ari Susanto
Miracle Journal Get Press Vol 2 No 4 (2025): November, 2025
Publisher : CV. Get Press Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69855/mgj.v2i4.254

Abstract

Quality health services and satisfying patients are the main factors in increasing trust and effectiveness of services at puskesmas. The implementation of electronic-based service system is expected to improve the quality of Service and patient satisfaction. Objective: This study aims to analyze the level of patient satisfaction with electronic-based health services in Ambacang Padang Health Center. Methods: this study uses a quantitative approach with descriptive survey design. Data were collected through questionnaires distributed to 150 patients who had used electronic services at the Ambacang Health Center. Data analysis was conducted using descriptive statistics and regression analysis to determine the effect of Service variables on patient satisfaction. Results: the results showed that patients were satisfied with electronic-based services at the Ambacang Padang Health Center with an average satisfaction score of 4.1 on a scale of 5. The main factors contributing to patient satisfaction include ease of access to services, speed of Service, and quality of communication between health workers and patients. Implication: This finding gives an idea that the implementation of electronic service system is able to improve the quality of health services in puskesmas, so that it can be used as a reference for further service development, both in terms of technology and human resources. Conclusion: electronic-based health services in Ambacang Padang Health Center are effective in increasing patient satisfaction. Therefore, it is necessary to make continuous improvements to the system and training of officers so that the quality of service can be maintained and improved.