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All Journal An-Nadaa: Jurnal Kesehatan Masyarakat ARTERI : Jurnal Ilmu Kesehatan Miracle Journal JURNAL ILMIAH KESEHATAN MASYARAKAT DAN SOSIAL Jurnal Akademik Pengabdian Masyarakat JURNAL MULTIDISIPLIN ILMU AKADEMIK Miracle Get Journal
Derry Trisna Wahyuni S
Unknown Affiliation
Religion Humanities Computer Science & IT Economics, Econometrics & Finance Education Electrical & Electronics Engineering Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary

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HUBUNGAN KEIKUTSERTAAN PADA BPJS DENGAN KEPUASAN MENDAPATKAN PELAYANAN KESEHATAN Derry Trisna Wahyuni
An-Nadaa: Jurnal Kesehatan Masyarakat (e-Journal) Vol 7, No 1 (2020): AN-NADAA JURNAL KESEHATAN MASYARAKAT (JUNI)
Publisher : Universitas Islam Kalimantan Muhammad Arsyad Al Banjari Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/ann.v7i1.2960

Abstract

Undang-Undang No.40/2004 tentang Sistem Jaminan Sosial Nasional (SJSN) mengamanatkan bahwa jaminan sosial wajib bagi seluruh penduduk melalui suatu Badan Penyelenggara Jaminan Sosial (BPJS). Penelitian ini bersifat kuantitatif dengan pendekatan Cross Sectional, pengumpulan data dengan membagikan kuisioner dan  dengan sampel Total Sampling. Penelitian dilakukan bulan April-Juli 2015 dengan 108 responden , analisis data menggunakan analisis Chi- Square. Hasil penelitian menunjukkan responden ikut serta pada BPJS sebanyak 78 orang atau (72 %) dan kepuasan mendapatkan pelayanan kesehatan yaitu puas sebanyak 99 responden (92%). Dari uji Chi-Square dengan batas kemaknaan (α) = 0,05, maka ada hubungan antara keikutsertaan pada BPJS dengan kepuasan mendapatkan pelayanan kesehatan. Diharapkan masyarakat yang belum mengurus pengalihan jaminan kesehatan untuk segera mengurus peralihannya pada (BPJS). Bagi peneliti selanjutnya dapat menambahkan jumlah responden dan mengambil tempat penelitian baru dan fokus pada penilaian yang berbeda.
Implementasi Pemberian Air Susu Ibu (ASI) Ekslusif Derry Trisna Wahyuni
ARTERI : Jurnal Ilmu Kesehatan Vol 2 No 1 (2020): November
Publisher : Puslitbang Sinergis Asa Professional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37148/arteri.v2i1.121

Abstract

Early Breastfeeding have a fundamental role in the survival of infants. Colostrum is rich in antibodies, growth, health and infant nutrition.Reducing morbidity and mortality for infants and toddlers, Early Initiation of Breastfeeding (IMD) has an important role for mothers in stimulating uterine contractions so as to reduce postpartum bleeding (postpartum). Breastfeeding in the long term can extend the birth interval because the amenorrhea period is longer, better restoration of nutritional status before the next pregnancy.According to the National Social and Economic Survey (SUSENAS), coverage of exclusive breastfeeding in infants up to 6 months in 2007 ranges from 28.6%. Health Research Association (2010) shows the percentage of infants exclusively breastfed up to 6 months is only 15.3%. The purpose of this study is known implementation of the exclusive breastfeeding.This study uses qualitative methods. Qualitative data collection is done by interview 17 people and 7 FGD informants regarding the implementation of the exclusive breastfeeding is information dissemination, availability of access to information and education, monitoring and evaluationin Padang Panjang.Implementingtheholderin accordancewith the guidelinesof nutrition programsnutritional surveillance. As well as monitoringand evaluationis done oncea monthat the Posyandu, which is in linewithnutritionalguidelines for the surveillanceprogram.It will be require own policy regarding exclusive breastfeeding, allocate special funds to increase exclusive breastfeeding, optimization of lactation clinic or lactation corner on the and public health service, improve the ability of workers with technical training for facilitators and labor counseling counselor, and monitoring the implementation of the IMD and empower community to form a support group in breastfeeding. (jumlah kata abstrak Inggris menyesuaikan)
Pemeriksaan Toxoplasma gondi Pada Fase Kucing Rumah Felis domestica: Examination of Toxoplasma gondi in the House Cat Felis domestica Phase Derry Trisna Wahyuni S; Cut Aliza Ramadhani; Alif Rahman Habibi
JURNAL ILMIAH KESEHATAN MASYARAKAT DAN SOSIAL Vol. 1 No. 4 (2023): November
Publisher : CV. ALIM'SPUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jikas.v1i4.479

Abstract

Kucing merupakan hewan yang sangat banyak di gemari sebagai hewan peliharaan di rumah. Kucing dapat menularkan penyakit zoonosis yaitu toxoplasma yang di sebabkan oleh parasit Toxoplasma gondi. Toxoplasma gondi merupakan parasit intraseluler dari golongan protozoa yang bersifat parasit obligat, di mana kucing berperan sebagai hospes definitive. Fases kucing diambil di perumahan citramas dan kampung tengah, fases kucing selanjutnya dilarutkan kedalam aquadest kemudian dihomogenkan, setelah itu diamati dibawah mikroskop. Hasil pengamatan yang dilakukan di laboratorium menunjukkan di perumahan kampung tengah terdapat 2 kucing yang terinfeksi parasit Toxoplasma gondii dan di perumahan citramas tdk ditemukan kucing yang terinfeksi parasit ini. Terinfeksinya kucing di kampung tengah kemungkinan diakibatkan oleh lingkungan yang kotor dan makanan (daging dan Ikan) dikonsumsi oleh kucing tersebut masi setangah matang. Pada penelitian ini diharapkan dapat menjadi edukasi bagi masyarakat agar dapat memperhatikan lingkungan dan makanan yang di konsumsi oleh kucing tersebut.
Penyuluhan Manfaat Khitanan Bagi Kesehatan Dan Khitanan Massal Dilaksanakan Di Akademi Kesehatan Kartini Batam Derry Trisna Wahyuni S; Alif Rahman Habibi; Hardiyanti Hardiyanti; Hartati Hartati; Nurul Qomariah
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 2 No. 3 (2024): Mei : Jurnal Akademik Pengabdian Masyarakat
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v2i3.1305

Abstract

The process of removing the skin covering the tip of the penis is known as circumcision. The law of circumcision for boys in Islam is mandatory. The goal is not only to obey religious orders, but also to prevent feces from sticking to the penis, making urination easier, and reducing the pleasure of intercourse. Apart from that, there are many benefits of circumcision after doing it, but there are still children who don't know what circumcision is and its benefits based on data analysis. The community will be given free circumcisions to carry out one of the Tridharma activities of higher education which is being carried out in Batam City. At this stage, the children were circumcised by doctors from Budi Kemuliaan Hospital, assisted by lecturers from the Kartina Batam Health Academy and lecturers from the Putra Jaya Health Analytical Academy, Batam. After the circumcision process, it is checked again after 3 days. Through the implementation of Community Service in 2024, the target of this activity is to provide education to the public to avoid various kinds of genital diseases, so that public health can be more guaranteed. Circumcision not only functions to clean vital human organs, but circumcision has many health benefits, including AIDS, penile cancer, prostate cancer and urinary tract infections.
Gambaran Kepuasan Pelanggan pada Pelayanan Kesehatan Rawat Jalan Derry Trisna Wahyuni Sukandar; Addies Adelia
JURNAL MULTIDISIPLIN ILMU AKADEMIK Vol. 2 No. 3 (2025): Juni
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jmia.v2i3.4542

Abstract

Abstrack Quality service is a key factor in creating customer satisfaction and long-term loyalty. This study aims to evaluate customer satisfaction with service quality using the SERVQUAL method, which includes five dimensions: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. The research was conducted using a quantitative approach through the distribution of questionnaires to 50 respondents, with the results analyzed descriptively and presented in the form of graphs and percentages. In the Tangibles dimension, the majority of respondents rated the service at levels 3 and 4; 10% (5 people) were dissatisfied, 20% (10 people) were fairly satisfied, 18% (9 people) were satisfied, and 7% (14 people) were very satisfied. In the Empathy dimension, 6% (3 people) were dissatisfied, 26% (13 people) were fairly satisfied, 20% (10 people) were satisfied, and 10% (5 people) were very satisfied. For the Reliability dimension, 8% (4 people) were dissatisfied, 24% (12 people) were fairly satisfied, 18% (8 people) were satisfied, and 14% (7 people) were very satisfied. In the Responsiveness dimension, 4% (2 people) were very dissatisfied, 12% (6 people) dissatisfied, 26% (13 people) fairly satisfied, 14% (7 people) satisfied, and 6% (3 people) very satisfied. Meanwhile, in the Assurance dimension, 10% (5 people) were dissatisfied, 28% (14 people) fairly satisfied, 16% (8 people) satisfied, and 8% (4 people) very satisfied. The research method used is descriptive quantitative, with data collection carried out through closed-ended questionnaires measured using a Likert scale. The data were analyzed to identify patterns of customer satisfaction in each service dimension.The results indicate that customer satisfaction tends to fall into the fairly satisfied category, particularly in the dimensions of Tangibles, Empathy, and Reliability. However, the Responsiveness and Assurance dimensions show relatively lower proportions of high satisfaction, with a number of respondents expressing dissatisfaction. This indicates the need for improvement in staff responsiveness and their ability to provide trustworthy service. The conclusion of this study is that overall service quality is rated as fairly satisfying, but not yet optimal. There are opportunities for improvement, especially in dimensions related to direct customer interaction and trust. The study recommends enhancing staff training, particularly in responsiveness and interpersonal communication, improving response speed to customer requests, and conducting regular evaluations of service standards to ensure consistency and service reliability.
Upaya Optimalisasi Kesehatan Tubuh Pasca Donor Darah: Program Pengabdian kepada Masyarakat Berbasis Edukasi dan Pemantauan Widiar, Restu Prihandini; Wahyuni S, Derry Trisna; Suryani Suryani
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 3 No. 4 (2025): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v3i4.5227

Abstract

Salah satu komponen penting pada tubuh manusia adalah darah. Darah menjadi alat utama untuk distribusi, transportasi dan sirkulasi di dalam tubuh. Rata-rata jumlah volume darah manusia berkisar antara 6-8% dari berat tubuh atau 5 liter yang terdiri dari komponen plasma darah (55%) dan eritrosit (45%). Persediaan darah menjadi sangat penting bagi masyarakat yang sedang sakit dan membutuhkannya. Transfusi darah dibutuhkan oleh pasien yang mengalami kekurangan darah akibat kecelakaan, pasien yang sedang operasi besar, pasien yang memiliki penyakit darah seperti leukimia, hemofilia dan thalassemia. Masyarakat Indonesia memiliki tanggung jawab dan peran penting melakukan kegiatan donor darah supaya persediaan darah di PMI tetap terjaga. Kegiatan donor darah dapat menjunjung tinggi semangat kebersamaan dan nilai kemanuasiaan untuk membantu seluruh umat manusia yang berasal dari latar belakang yang berbeda-beda. Tujuan kegiatan ini adalah, memberikan informasi pada peserta tentang pentingnya perawatan pasca donor darah,memberikan informasi pada peserta tentang tips dan langkah – langkah pemulihan, emberikan informasi pada peserta tentang tanda – tanda yang perlu diwaspadai, memberikan informasi pada peserta tentang rekomendasi frekuensi donor darah. Pengabdian Kepada Masyarakat tentang Upaya Optimalisasi kesehatan Tubuh Pasca Donor Darah: Program Pengabdian Kepada Masyarakat Berbasis Edukasi dan Pemantauan ini berlokasi di Kampus Institut Kesehatan dan Teknologi Kartini Batam. Khalayak sasaran untuk kegiatan pengabdian kepada masyarakat ini adalah peserta donor darah yang berjumlah 31 orang. Sebanyak 92% peserta menyatakan belum pernah mendapatkan edukasi sebelumnya mengenai upaya menjaga kesehatan tubuh setelah donor darah. Setelah diberikan edukasi, 85% peserta menunjukkan peningkatan pemahaman mengenai pentingnya konsumsi makanan bergizi (khususnya tinggi zat besi dan vitamin C), istirahat cukup, dan hidrasi yang optimal pasca donor. Media edukasi yang dibagikan dalam bentuk leaflet dan tayangan video pendek mendapat tanggapan positif dari 89% peserta. Hasil kegiatan ini menunjukkan bahwa edukasi pasca donor darah sangat dibutuhkan, karena mayoritas peserta belum pernah mendapatkan informasi tersebut sebelumnya. Edukasi kesehatan yang diberikan secara sederhana dan praktis mampu meningkatkan kesadaran dan pengetahuan peserta untuk menjaga kondisi tubuhnya. Pemantauan kondisi tubuh selama 7 hari pasca donor memberikan gambaran bahwa gejala ringan umum seperti lemas dan pusing dapat dikelola dengan baik melalui asupan nutrisi yang tepat dan istirahat cukup. Hal ini sejalan dengan temuan dari beberapa penelitian yang menyebutkan bahwa pendonor darah yang mendapat edukasi dan dukungan pemantauan mengalami pemulihan lebih cepat dan lebih siap untuk melakukan donor ulang secara rutin. Program pengabdian masyarakat bertema “Upaya Optimalisasi Kesehatan Tubuh Pasca Donor Darah: Program Berbasis Edukasi dan Pemantauan” berhasil dilaksanakan dengan melibatkan pendonor darah dari berbagai latar belakang. Hasil kegiatan menunjukkan bahwa edukasi sederhana mengenai asupan gizi, hidrasi, dan istirahat pasca donor darah mampu meningkatkan pengetahuan peserta secara signifikan dan membantu mereka dalam proses pemulihan. Kata Kunci: donor darah, edukasi kesehatan, pemulihan pasca donor; pengabdian masyarakat; pemantauan kesehatan
Hubungan Tingkat Kepuasan Pasien BPJS Ketenagakerjaan Terhadap Kualitas Pelayanan di Instalasi Rawat Jalan Wahyuni S, Derry Trisna
Miracle Journal Vol. 5 No. 2 (2025): Edisi Juli 2025
Publisher : Universitas Haji Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51771/mj.v5i2.1704

Abstract

Pelayanan kesehatan yang berkualitas adalah fondasi dari sistem perawatan kesehatan yang efektif dan inklusif. Dalam upaya mencapai tujuan ini, Badan Penyelenggara Jaminan Sosial (BPJS) Ketenagakerjaan memainkan peran sentral dalam menyediakan akses layanan kesehatan yang merata bagi masyarakat, termasuk di kota Batam. Penelitian ini bertujuan untuk menganalisis hubungan antara kualitas pelayanan dengan tingkat kepuasan pasien BPJS Ketenagakerjaan di Instalasi Rawat Jalan Rumah Sakit Soedarsono Darmosoewito Batam tahun 2024. Kepuasan pasien merupakan indikator penting untuk menilai kualitas pelayanan kesehatan, yang mencakup dimensi tangible, reliability, responsiveness, assurance, dan empathy. Studi ini menggunakan pendekatan kuantitatif dengan desain penelitian cross-sectional. Sampel penelitian terdiri dari 60 pasien BPJS Ketenagakerjaan yang dipilih menggunakan metode purposive sampling. Pengumpulan data dilakukan melalui kuesioner yang diisi langsung oleh responden. Hasil penelitian menunjukkan bahwa tingkat kepuasan pasien BPJS Ketenagakerjaan di rumah sakit ini mayoritas berada pada kategori "puas" dengan persentase 55%, sedangkan kualitas pelayanan yang dirasakan responden sebagian besar tergolong baik (53,3%). Analisis bivariat menggunakan uji chi-square mengungkapkan adanya hubungan signifikan antara kualitas pelayanan dan tingkat kepuasan pasien (p = 0,002; OR = 6,333). Dengan demikian, pasien yang merasakan pelayanan yang baik memiliki peluang lebih tinggi untuk merasa puas. Penelitian ini memberikan implikasi penting bagi manajemen rumah sakit dalam meningkatkan kualitas pelayanan untuk mencapai kepuasan pasien yang lebih tinggi, khususnya bagi pengguna layanan BPJS Ketenagakerjaan.
Analysis of Patient Satisfaction with Health Services in Ambacang Padang Health Center Based on Electronic Derry Trisna Wahyuni S; Hilda Harun; Agnes Ratna Saputri; Khaeriah B; Wibowo Hanafi Ari Susanto
Miracle Journal Get Press Vol 2 No 4 (2025): November, 2025
Publisher : CV. Get Press Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69855/mgj.v2i4.254

Abstract

Quality health services and satisfying patients are the main factors in increasing trust and effectiveness of services at puskesmas. The implementation of electronic-based service system is expected to improve the quality of Service and patient satisfaction. Objective: This study aims to analyze the level of patient satisfaction with electronic-based health services in Ambacang Padang Health Center. Methods: this study uses a quantitative approach with descriptive survey design. Data were collected through questionnaires distributed to 150 patients who had used electronic services at the Ambacang Health Center. Data analysis was conducted using descriptive statistics and regression analysis to determine the effect of Service variables on patient satisfaction. Results: the results showed that patients were satisfied with electronic-based services at the Ambacang Padang Health Center with an average satisfaction score of 4.1 on a scale of 5. The main factors contributing to patient satisfaction include ease of access to services, speed of Service, and quality of communication between health workers and patients. Implication: This finding gives an idea that the implementation of electronic service system is able to improve the quality of health services in puskesmas, so that it can be used as a reference for further service development, both in terms of technology and human resources. Conclusion: electronic-based health services in Ambacang Padang Health Center are effective in increasing patient satisfaction. Therefore, it is necessary to make continuous improvements to the system and training of officers so that the quality of service can be maintained and improved.
Co-Authors Addies Adelia Agnes Ratna Saputri Alif Rahman Habibi Cut Aliza Ramadhani Hardiyanti Hardiyanti Hargiani, Fransisca Xaveria Hartati Hartati Hilda Harun Khaeriah B Restu Prihandini Widiar Suryani Suryani Wibowo Hanafi Ari Susanto