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When Defense Technologies Meet Human Experience: Evaluating the UX of F-16 Strikes, BM-21 Rockets, and White Phosphorus in the Thailand–Cambodia Conflict Alya, Syariefa; Jandhana, I.B Putra; Basworo, Gregorius Henu
Indonesian Journal of Advanced Research Vol. 4 No. 11 (2025): November 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijar.v4i11.15714

Abstract

This study examines civilian experiences during the 2025 Thailand–Cambodia border conflict using a User Experience (UX) approach. Through diary studies and the experience sampling method (ESM), supported by an adapted HEART framework, the research shows that F-16 strikes created anticipatory fear, BM-21 rockets disrupted essential daily activities, and white phosphorus caused long-term trauma and reduced trust in state institutions. The findings highlight that military technology assessment must consider humanitarian impacts and civilian experiences rather than focusing solely on tactical effectiveness.