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Pelayanan Publik Inklusif di Era Digital: Studi Aksesibilitas Website Pemerintah Daerah bagi Penyandang Disabilitas Aditya Sulthony Ahmad Khan; Nugroho, Tri Cahyo Nugroho; Ayunytyah Eka Wardani; Muhammad Novrizal Ramadhan
PENA BANGSA: Bisnis dan Tata Kelola Publik Adaptif Vol. 1 No. 2 (2025): December 2025
Publisher : PT. Palem Edukasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69616/pb.v1i2.307

Abstract

The rapid expansion of digital transformation in the public sector has been widely promoted as a means to enhance efficiency, transparency, and service quality. However, these advances often fail to accommodate the needs of persons with disabilities, thereby reinforcing existing inequalities in accessing public services. This study explores how inclusive digital governance can be achieved by focusing on the accessibility of digital public services for people with disabilities in Bengkulu Province, Indonesia. Employing a qualitative descriptive approach, data were gathered through document analysis, field observations, and the assessment of selected government websites using the Web Content Accessibility Guidelines (WCAG) framework. The findings reveal that although Bengkulu Province has developed more than one hundred digital platforms, many lack basic accessibility features—such as screen reader compatibility, keyboard navigation, and visual contrast adjustments—making them difficult to use for individuals with visual, motor, or cognitive impairments. Conversely, certain institutions demonstrate best practices by integrating accessible design that supports assistive technologies. These results highlight the pressing need for local governments to adopt universal design principles, strengthen technical standards, and improve institutional capacity to comply with the rights guaranteed under the Disability Act and related regional regulations. The study concludes that inclusive public service delivery in the digital era requires not only technological adaptation but also policy commitment and cross-sectoral collaboration to ensure equitable participation of all citizens.
PENINGKATAN LITERASI KEUANGAN DOSEN MELALUI PELATIHAN ANALISIS FUNDAMENTAL SAHAM Eureka Try Zarazwanty R Laega; Leonardo Davidsi Sipayung; Muhammad Novrizal Ramadhan; Andhi Febisatria
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 1 (2026): Januari
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i1.8494

Abstract

This community service program aimed to improve lecturers’ financial literacy through fundamental stock analysis training at Universitas Negeri Makassar. The program was conducted in response to the gap between increasing financial inclusion and adequate levels of financial literacy, including among higher education lecturers. The training applied a participatory approach using a learning by doing method and utilized audited financial statements of publicly listed companies as practical learning materials. Program evaluation was carried out descriptively by comparing pre-test and post-test results and administering a participant satisfaction questionnaire. The results show an increase in the average financial literacy score from 45 in the pre-test to 85 in the post-test, representing a 40-point improvement. In addition, lecturers’ interest in stock market investment reached 68 percent, with an average satisfaction score of 4.7 on a five-point Likert scale. These findings indicate that practice-based training is effective in enhancing lecturers’ financial literacy.