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Empowering Outpatients to Use Mobile JKN for Queue Registration at RSUD Bangil Putri, Alya Nurryta; Ikawati, Fita Rusdian; Afifah, Lilik; Nur Hamid Abdullah; Permatasari, Dewi Anggih Surya; Amellia, Elsa Andara Dita; Nugraheni, Shevia Dwi; Rofida, Widya Lailatur; Jannah, Syahfira Nur; Widasari, Immaculata Vettha Sarasvati; Mahmudah, Erva Mar’atul
AMK : Abdi Masyarakat UIKA Vol. 4 No. 4 (2025): DESEMBER
Publisher : Universitas Ibn Khaldun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/amk.v4i4.2788

Abstract

Mobile JKN is a digital platform launched by BPJS Health to simplify access to healthcare services, particularly through its online queue registration feature. Despite its benefits, many users still struggle to operate the application due to limited digital literacy. This community service program aimed to enhance public competency in utilizing the Mobile JKN app for outpatient registration at RSUD Bangil. The activity involved direct health education, live app demonstrations, and personal guidance for patients and their families. Effectiveness was evaluated through pre- and post-activity questionnaires measuring knowledge improvement. The results indicated a significant increase in participants’ ability to independently use the online queue function. This initiative is expected to contribute to digital transformation in healthcare services and improve the efficiency of outpatient registration procedures.
Implementation of Patient Mortality Reporting System at Ngudi Waluyo Wlingi Regional General Hospital with Interactive Dashboard Using Looker Studio Rusdi, Achmad Jaelani; Suhariyono, Untung Slamet; Ma'roef, Moch. Noer Hoedan; Putri, Alya Nurryta
PROMOTOR Vol. 8 No. 6 (2025): DESEMBER
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v8i6.1648

Abstract

Patient mortality reporting is an important component of hospital management because it reflects the quality of services and is the basis for evaluating health policies. Ngudi Waluyo Wlingi Regional General Hospital faces challenges in presenting mortality reports in an informative, fast, and accurate manner. This study aims to design and implement an interactive dashboard-based mortality reporting system using Looker Studio. Mortality data is collected through the Hospital Management Information System (SIMRS), exported to Google Sheets and then visualized in the Looker Studio dashboard. The main stages include data collection and pre-processing, simple system design (use cases and activity diagrams), and visualization creation. The result is an interactive dashboard display that presents mortality information in real-time, accurate, and easy-to-understand manners. This system is expected to improve the efficiency of monitoring, decision-making, and the quality of hospital services.