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All Journal Promotor: Jurnal Mahasiswa Kesehatan Masyarakat Abdi Masyarakat UIKA
Widasari, Immaculata Vettha Sarasvati
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Religion Humanities Computer Science & IT Economics, Econometrics & Finance Education Nursing Public Health Social Sciences Other

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Empowering Outpatients to Use Mobile JKN for Queue Registration at RSUD Bangil Putri, Alya Nurryta; Ikawati, Fita Rusdian; Afifah, Lilik; Nur Hamid Abdullah; Permatasari, Dewi Anggih Surya; Amellia, Elsa Andara Dita; Nugraheni, Shevia Dwi; Rofida, Widya Lailatur; Jannah, Syahfira Nur; Widasari, Immaculata Vettha Sarasvati; Mahmudah, Erva Mar’atul
AMK : Abdi Masyarakat UIKA Vol. 4 No. 4 (2025): DESEMBER
Publisher : Universitas Ibn Khaldun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/amk.v4i4.2788

Abstract

Mobile JKN is a digital platform launched by BPJS Health to simplify access to healthcare services, particularly through its online queue registration feature. Despite its benefits, many users still struggle to operate the application due to limited digital literacy. This community service program aimed to enhance public competency in utilizing the Mobile JKN app for outpatient registration at RSUD Bangil. The activity involved direct health education, live app demonstrations, and personal guidance for patients and their families. Effectiveness was evaluated through pre- and post-activity questionnaires measuring knowledge improvement. The results indicated a significant increase in participants’ ability to independently use the online queue function. This initiative is expected to contribute to digital transformation in healthcare services and improve the efficiency of outpatient registration procedures.
Design of a Digital Electronic Tool for Evaluating the Quality of Inpatient Medical Records Widasari, Immaculata Vettha Sarasvati; Rusdi, Achmad Jaelani; Suhariyono, Untung Slamet; Choiriyah, Ana
PROMOTOR Vol. 8 No. 6 (2025): DESEMBER
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v8i6.1658

Abstract

This study aims to develop a digital-based qualitative analysis form to assist in the evaluation process of inpatient medical records at Mardi Waluyo Regional General Hospital in Blitar City. Current documentation practices are still done manually, resulting in medical records that are often incomplete and inconsistent. This study uses a qualitative descriptive method with a simple Research and Development (R&D) approach. Qualitative analysis was conducted to assess the completeness and consistency of medical records, while the R&D approach was used in designing the electronic-based qualitative analysis form. Based on 30 medical record samples, several inconsistencies were identified, particularly in the completeness and consistency of nursing care notes. This digital form was developed to simplify the assessment process, improve accuracy, and reduce documentation errors. Equipped with automatic notifications and an Excel export feature, this form facilitates a more structured and efficient qualitative analysis process. This innovation is expected to support service quality improvement and be further developed into a more complex electronic qualitative analysis system in the future.
Co-Authors ACHMAD JAELANI RUSDI Amellia, Elsa Andara Dita Choiriyah, Ana Ikawati, Fita Rusdian Jannah, Syahfira Nur Lilik Afifah Mahmudah, Erva Mar’atul Nugraheni, Shevia Dwi Nur Hamid Abdullah Permatasari, Dewi Anggih Surya Putri, Alya Nurryta Rofida, Widya Lailatur Suhariyono, Untung Slamet