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All Journal Journal of Comprehensive Science Madani: Multidisciplinary Scientific Journal Jaksa: Jurnal Kajian Ilmu Hukum Dan Politik Jurnal Penelitian Multidisiplin Bangsa
Hutama, Ferdian Al Ghifari Ganda
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Evaluasi Sistem Rekrutmen Non-ASN Berbasis Region-Lock di Kelurahan Pungkur Dengan Pendekatan OECD-DAC Hutama, Ferdian Al Ghifari Ganda; Fauzi, Dzaki Alwan; Ukasyah, Holis; Fatta, Fawwaz Indra; Felisa, Nayla Bunga Safa; Syamila, Nayla Nur
Madani: Jurnal Ilmiah Multidisiplin Vol 3, No 10 (2025): November
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.17799629

Abstract

The limited number of state apparatus at the regional level has encouraged the government to employ non-civil personnel through various recruitment mechanisms. In Pungkur Subdistrict, the implementation of a region-lock–based recruitment system has become the main strategy to meet service needs while reducing local unemployment. However, this policy does not fully align with the principles of human resource governance based on a merit system. This study aims to evaluate the recruitment and placement policy for non-civil personnel in Pungkur Subdistrict using the OECD-DAC framework, which includes relevance, effectiveness, efficiency, impact, and sustainability. This research employs a descriptive qualitative method through in-depth interviews and observations involving informants at policy, implementation, and beneficiary levels. The findings show that the region-lock system has strong social relevance because it prioritizes local residents and increases employment access through easily accessible information distribution mechanisms. The policy’s effectiveness is reflected in the creation of a harmonious work environment, rapid employee adaptation, and strong community acceptance. In terms of efficiency, the recruitment process is simple and low-cost, although it is not yet supported by adequate competency standards. The policy generates positive impacts on reducing unemployment and strengthening social relations, but it has not significantly improved service quality. The sustainability of the policy is relatively stable due to its long-standing application and easy implementation, though it still faces limitations in professionalism, performance evaluation, and capacity development.
Evaluasi Aplikasi M-Pajak Sebagai Layanan Digital Pajak dengan Pendekatan Information System Success Model dan Sentiment Analysis Hutama, Ferdian Al Ghifari Ganda
Journal of Comprehensive Science Vol. 4 No. 12 (2025): Journal of Comprehensive Science
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jcs.v4i12.3799

Abstract

The M-Pajak application was introduced as part of Indonesia’s digital taxation initiative to streamline tax administration and expand service accessibility. Nevertheless, user feedback on the Google Play Store consistently indicates system instability, recurrent errors, and limited service responsiveness, suggesting that the application has not met its functional expectations. This study aims to evaluate the service performance of M-Pajak through the Information System Success Model (ISSM) integrated with sentiment analysis. A mixed-methods design was employed using secondary data obtained via web scraping, followed by text preprocessing and sentiment classification using a BERT-based model. From a total of 5,886 processed reviews, 73% were classified as negative, reflecting substantial user dissatisfaction and persistent technical deficiencies. The qualitative mapping of sentiment outputs onto ISSM dimensions reveals that system quality and service quality constitute the primary sources of failure, characterized by unstable features, error-prone operations, and unresponsive customer support. Information quality is also inadequate due to limited clarity and insufficient guidance embedded within the application. Consequently, user satisfaction and net benefits remain low, indicating that M-Pajak has yet to deliver meaningful improvements in digital tax service efficiency. These findings underscore the need for comprehensive technical refinement, enhancement of informational clarity, and strengthening of service support mechanisms. Future research may incorporate user interviews or system performance evaluation to enrich the assessment.
Evaluasi Penerimaan Publik Terhadap Kebijakan Labelisasi Stiker Keluarga Miskin di Kabupaten Kepahiang Melalui Analisis Sentimen dan Social Judgement Theory Albianazwa, Biyan Mahesa; Hutama, Ferdian Al Ghifari Ganda; Ukasyah, Holis; Winata, Hilma Mutiara
Jurnal Penelitian Multidisiplin Bangsa Vol. 2 No. 7 (2025): Desember
Publisher : Amirul Bangun Bangsa Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59837/jpnmb.v2i7.679

Abstract

Kebijakan labelisasi stiker “Keluarga Miskin” di Kabupaten Kepahiang diterapkan sebagai instrumen verifikasi penerima bantuan sosial agar penyaluran lebih tepat sasaran. Meskipun secara administratif dinilai efektif, kebijakan ini memunculkan fenomena masalah berupa perdebatan publik karena dianggap berpotensi menimbulkan stigma sosial dan merendahkan martabat penerima bantuan. Oleh karena itu, penelitian ini bertujuan untuk mengevaluasi tingkat penerimaan publik terhadap kebijakan labelisasi stiker “Keluarga Miskin” melalui analisis sentimen dan pemetaan sikap menggunakan Social Judgment Theory. Penelitian ini menggunakan pendekatan kuantitatif dengan metode deskriptif. Data diperoleh dari 7.576 komentar pengguna Instagram pada akun @kemensosri, @cretivox, dan @geraldvincent yang dikumpulkan melalui teknik crawling, kemudian dianalisis melalui tahapan pre-processing, klasifikasi sentimen, serta pemetaan ke dalam dimensi latitude of acceptance, latitude of non-commitment, dan latitude of rejection. Hasil penelitian menunjukkan bahwa sentimen negatif mendominasi respons publik dengan persentase lebih dari 50% pada seluruh akun, sementara sentimen positif dan netral berada pada proporsi yang lebih kecil. Pemetaan menggunakan Social Judgment Theory mengungkapkan bahwa mayoritas publik menempatkan kebijakan ini pada latitude of rejection, yang menandakan adanya ketidaksesuaian antara tujuan administratif kebijakan dan nilai sosial masyarakat. Dengan demikian, penelitian ini menyimpulkan bahwa penerimaan publik terhadap kebijakan labelisasi stiker “Keluarga Miskin” di Kabupaten Kepahiang masih tergolong rendah, sehingga efektivitas kebijakan tidak hanya bergantung pada keberhasilan verifikasi data, tetapi juga pada sensitivitas sosial dan strategi komunikasi kebijakan yang lebih inklusif dan non-stigmatis.
Evaluasi Kebijakan Pajak Pertambahan Nilai dengan Menggunakan Persepektif Publik Digital dalam Kerangka Public Value Hutama, Ferdian Al Ghifari Ganda; Rizki, Annur Muhammad; Sakti, Fadjar Tri
Jaksa : Jurnal Kajian Ilmu Hukum dan Politik Vol. 4 No. 1 (2026): Januari : Jurnal Kajian Ilmu Hukum dan Politik
Publisher : Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/vcjgky02

Abstract

The policy to increase the Value Added Tax (VAT) rate to 12%, as stipulated in Law Number 7 of 2021 on the Harmonization of Tax Regulations, has generated diverse public responses, particularly regarding its impact on purchasing power, fiscal fairness, and policy legitimacy. This study aims to analyze public perceptions of the 12% VAT policy and assess the formation of public value using the Public Value framework. The research employs a mixed-methods approach with concurrent triangulation, combining quantitative sentiment analysis with qualitative content analysis of secondary data derived from public comments on Instagram. The findings indicate that public perception is predominantly negative, reflecting a low level of perceived policy value. Qualitative analysis further reveals that the VAT 12% policy is perceived as weak across the three dimensions of Public Value: policy benefits (value), legitimacy and public support (legitimacy and support), and governmental operational capacity (operational capabilities). The study concludes that the success of fiscal policy depends not only on legal validity and revenue objectives but also on the government’s ability to deliver tangible benefits, secure social legitimacy, and ensure effective implementation. Accordingly, this research recommends strengthening policy communication strategies, enhancing transparency and public participation, and improving economic mitigation mechanisms to increase public value and societal acceptance of the VAT 12% policy
Co-Authors Albianazwa, Biyan Mahesa Fatta, Fawwaz Indra Fauzi, Dzaki Alwan Felisa, Nayla Bunga Safa Rizki, Annur Muhammad Sakti, Fadjar Tri Syamila, Nayla Nur Ukasyah, Holis Winata, Hilma Mutiara