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Implementasi Sistem Customer Relationship Management (CRM) Berbasis Web Menggunakan NodeJS, React, dan MySQL: Studi Kasus Pengembangan CRM-App Nur Aisyah; Firhan Samudzky
Journal of Information Systems and Business Technology Vol 1 No 1 (2025): Journal of Information Systems and Business Technology
Publisher : PT Jurnal Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The CRM (Customer Relationship Management) system is a digital platform aimed at strengthening customer loyalty and engagement by systematically recording and monitoring interactions. This research involves the creation and deployment of a web-based CRM application, developed using ReactJS for the user interface, NodeJS for the server-side logic, and MySQL as the data storage solution. Agile methodology was adopted to support quick, iterative development and adaptability to changing requirements. Black-box testing was used to assess 10 key system features, with results showing that 90% of them worked as intended, while one feature experienced a failure during the package update process. This CRM solution proves to be a valuable tool for small to medium enterprises seeking to improve their customer management efficiency..
Membangun Generasi Mandiri : Kombinasi Pendidikan Keuangan dan Pengembangan SDM di MA Al – Ulya Al Mubarok Nur Aisyah; Anis Fitriyah; Asep Supriatna; Asep Dwi Wahyudi; Leony Rosaeti; Yanto Nius Gulo; Rahmat Taufik
Aksi Kita: Jurnal Pengabdian kepada Masyarakat Vol. 1 No. 4 (2025): JULI-AGUSTUS
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/fhhp8057

Abstract

Program ini bertujuan meningkatkan literasi keuangan dan keterampilan hidup siswa MA Al Ulya Al Mubarok. Survei awal menunjukkan banyak siswa belum memahami cara mengatur keuangan pribadi dan kurang percaya diri saat berbicara. Pelatihan mencakup materi tentang pengelolaan uang saku, komunikasi efektif, dan kerja tim. Metode pembelajaran dilakukan secara interaktif melalui diskusi dan simulasi. Siswa menunjukkan peningkatan dalam menyusun anggaran dan menabung secara terencana. Mereka juga menjadi lebih percaya diri dalam berkomunikasi dan berkolaborasi. Evaluasi menunjukkan hasil yang positif baik dari sisi pemahaman materi maupun partisipasi aktif siswa. Guru menyambut baik kegiatan ini dan mendukung keberlanjutannya. Program ini juga menjadi pengalaman berharga bagi mahasiswa pelaksana. Model ini dapat diterapkan di sekolah lain dengan penyesuaian kebutuhan.
Perancangan Sistem Informasi Penerimaan Santri Baru pada Pesantren Maskanul Huffadz Rizky Fauzi; Rian Mohamad Said; Nur Aisyah
BETRIK Vol. 17 No. 02 (2026): Jurnal Ilmiah BETRIK : Besemah Teknologi Informasi dan Komputer
Publisher : PPPM Institut Teknologi Pagar Alam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36050/fhea2w03

Abstract

The New Student Admissions Process (PSB) at Pesantren Maskanul Huffadz previously utilized separate media platforms, including Google Forms, Google Spreadsheets, Google Drive, WhatsApp, and physical documents. This setup resulted in fragmented data management, creating potential difficulties in searching for data, verifying documents, monitoring the selection process, and compiling reports. This Project Work aims to design and develop the Web-Based PSB System called Maskanul Huffadz Admission (MASHAD) as a solution to integrate all new student admission processes into a single unified system. System development followed the Agile methodology, comprising the stages of planning, design, implementation, testing, deployment, and evaluation. The system was developed using the Laravel framework with a centralized database and implemented role-based access control for Admins, Committees, Ustadz (instructors), and Prospective Students. Key features of the system include account registration, application submission, bio-data and document management, payment integration via the Xendit payment gateway, interview scheduling and evaluation, admission determination, selection result announcements, re-registration, financial monitoring, and report generation. System testing was conducted using the Black Box Testing method to ensure that all core functions operate according to requirements. The development results indicate that MASHAD effectively integrates the new student admission process in a more structured, effective, efficient, and centralized manner. This system is expected to improve the quality of administrative services and simplify every stage of the New Student Admission process for both the Islamic boarding school management and prospective students.