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All Journal Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Jurnal Akademik Pengabdian Masyarakat Jurnal Ilmiah Betrik : Besemah Teknologi Informasi dan Komputer
Rian Mohamad Said
Universitas Pamulang
Computer Science & IT Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences

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Optimalisasi Canva sebagai Sarana Monetisasi Desain Digital bagi Pelajar SMK Al Ikhwaniyah Rian Mohamad Said; Abdul Choliq; Noprianto Noprianto
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 4 (2026): JULI
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i4.10834

Abstract

Artikel pengabdian kepada masyarakat ini membahas optimalisasi Canva sebagai sarana monetisasi desain digital bagi pelajar SMK Al Ikhwaniyah. Kegiatan dilatarbelakangi oleh kondisi pelajar yang telah akrab dengan teknologi digital, tetapi pemanfaatannya masih cenderung konsumtif dan belum diarahkan secara maksimal pada kegiatan produktif bernilai ekonomi kreatif. Metode kegiatan meliputi observasi awal, koordinasi dengan pihak sekolah, ceramah interaktif, demonstrasi Canva, praktik pembuatan desain, pendampingan berbasis proyek, diskusi, simulasi monetisasi, evaluasi, dan monitoring lanjutan. Hasil kegiatan menunjukkan bahwa peserta mampu memahami potensi desain digital, menggunakan fitur dasar Canva, menghasilkan desain sederhana, menerima umpan balik, serta mengenali peluang menawarkan jasa desain melalui portofolio dan media sosial. Kegiatan ini berimplikasi pada penguatan literasi digital, kreativitas, kesiapan kerja, dan motivasi kewirausahaan pelajar SMK.
Design and Evaluation of a Web-Based Helpdesk Ticketing System Using Extreme Programming for Improving IT Service Efficiency Stefanus Satryo Wasono; Ananda Syarif Hidayatullah; Rian Mohamad Said; Syifaurachman Syifaurachman
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 15, No 3 (2026): Juni 2026
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/jutisi.v15i3.3624

Abstract

Helpdesk solutions are essential for the proper management of IT service requests within enterprises. Nonetheless, numerous companies continue to depend on manual communication methods, such as telephone and email, resulting in protracted response times, disorganized data, and ineffective service management. This study is to create and assess a web-based helpdesk ticketing system utilizing the Extreme Programming (XP) methodology to enhance IT service efficiency. This research is executed as a case study at PT. INFOSIS-BLU, an IT service firm where the current helpdesk procedure yields an average response time of 6–8 hours and is devoid of centralized documentation. The suggested system incorporates real-time ticket monitoring, technician allocation, and centralized data management to optimize service operations. The assessment results indicate substantial enhancements, comprising a 30% augmentation in operating efficiency, a decrease in response time to below 10 minutes, and user satisfaction attaining 85%. The data demonstrate that XP is proficient in creating flexible and efficient helpdesk systems. 
Perancangan Sistem Informasi Penerimaan Santri Baru pada Pesantren Maskanul Huffadz Rizky Fauzi; Rian Mohamad Said; Nur Aisyah
BETRIK Vol. 17 No. 02 (2026): Jurnal Ilmiah BETRIK : Besemah Teknologi Informasi dan Komputer
Publisher : PPPM Institut Teknologi Pagar Alam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36050/fhea2w03

Abstract

The New Student Admissions Process (PSB) at Pesantren Maskanul Huffadz previously utilized separate media platforms, including Google Forms, Google Spreadsheets, Google Drive, WhatsApp, and physical documents. This setup resulted in fragmented data management, creating potential difficulties in searching for data, verifying documents, monitoring the selection process, and compiling reports. This Project Work aims to design and develop the Web-Based PSB System called Maskanul Huffadz Admission (MASHAD) as a solution to integrate all new student admission processes into a single unified system. System development followed the Agile methodology, comprising the stages of planning, design, implementation, testing, deployment, and evaluation. The system was developed using the Laravel framework with a centralized database and implemented role-based access control for Admins, Committees, Ustadz (instructors), and Prospective Students. Key features of the system include account registration, application submission, bio-data and document management, payment integration via the Xendit payment gateway, interview scheduling and evaluation, admission determination, selection result announcements, re-registration, financial monitoring, and report generation. System testing was conducted using the Black Box Testing method to ensure that all core functions operate according to requirements. The development results indicate that MASHAD effectively integrates the new student admission process in a more structured, effective, efficient, and centralized manner. This system is expected to improve the quality of administrative services and simplify every stage of the New Student Admission process for both the Islamic boarding school management and prospective students.
Co-Authors Abdul Choliq Ananda Syarif Hidayatullah Noprianto Noprianto Nur Aisyah Rizky Fauzi Stefanus Satryo Wasono Syifaurachman