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Journal : Journal of Information Systems and Informatics

Risk Analysis of Business Continuity Plan in Light Steel Company Using ISO 31000 Framework Andry, Johanes Fernandes; Christianto, Kevin; Purnomo, Yunianto; Lee, Francka Sakti
Journal of Information System and Informatics Vol 6 No 4 (2024): December
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v6i4.955

Abstract

Light Steel Company is an industry engaged in manufacturing, has adopted technology and has a data center. The purpose of this study is to provide a guide and strategy for preventing risks and actions to minimize and overcome risks that can be used and implemented, so that the company's business processes can continue to run sustainably. This study uses Business Continuity Plan (BCP) using ISO 31000. Data collection is used by an interviewing employee who works at this organization. The analysis shows there are 15 possible risks that will hinder the operation of Light Steel companies based on the risk level high, medium, and low categories. High risk level is 26.7%, there are 4 possible risks, namely R05 (Loss of spare parts), R06 (Unscheduled maintenance and care for trucks and equipment spare parts), R10 (Server down) and R012 (Network connection problems). Medium risk level is 26.7%, there are 4 possible risks, namely R02 (flood), R07 (Cybercrime), R08 (Hacking), and R011 (Sudden power outage). Finally for low risk level is 46.6%, there are 7 possible risks, namely R01 (Earthquake), R03 (Dust), R04 (Fire), R09 (Abuse of access rights), R13 (Overheat), R14 (Data Corrupt), and R15 (Virus Attack, Malware).
Information System Audit in a Spare Parts Distribution Company Using the ITIL V3 Service Strategy Framework Lee, Francka Sakti; Purnomo, Yunianto; Honni; Jusuf, Christian Kurniadi; Winata, Samuel; Saputra, Steven
Journal of Information System and Informatics Vol 8 No 2 (2026): April
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63158/journalisi.v8i2.1532

Abstract

Information system audits play an important role in evaluating the effectiveness, governance, and strategic alignment of IT services within organizations. This study assesses the capability level of IT service strategy implementation in a spare-parts distribution company using the ITIL V3 framework, with a focus on three Service Strategy sub-processes: Service Portfolio Management, Financial Management, and Demand Management. A qualitative case study approach was employed through semi-structured interviews and document analysis involving key personnel responsible for IT service operations. Capability assessment used a binary scoring method, where Fully Achieved was rated as 1 and Not Achieved as 0, and the aggregated results were mapped to capability levels. The findings show that the organization operates between Level 2 (repeatable) and Level 3 (defined), indicating that core processes have been documented and partially implemented, but are not yet fully integrated across functions. Key gaps were identified in internal coordination, management information, monitoring practices, and customer interface mechanisms. The study recommends strengthening service governance through clearer policies, better cross-functional coordination, and more integrated monitoring to improve IT service performance and business alignment.