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All Journal Jurnal Ilmiah Sistem Informasi dan Teknik Informatika (JISTI) RESLAJ: Religion Education Social Laa Roiba Journal
Deska Novita Sari
Universitas Bina Darma
Religion Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences

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Evaluasi Kualitas Layanan Aplikasi Ujian Digital Menggunakan Metode Webquall 4.0 pada SMA Negeri 1 Semendawai Barat Deska Novita Sari; Susan Dian Purnamasari; Ilman Zuhri Yadi; Nia Oktaviani
Reslaj: Religion Education Social Laa Roiba Journal Vol. 7 No. 11 (2025): RESLAJ: Religion Education Social Laa Roiba Journal
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v7i11.9947

Abstract

The Computer-Based Testing (CBT) application plays a significant role in supporting the learning evaluation process in the modern era. As a technology- based tool, this application enables examinations to be conducted more efficiently, quickly, and in a more structured manner compared to conventional paper-based methods. SMA Negeri 1 Semendawai Barat is a state senior high school located in Kangkung Village, Semendawai Barat Sub-district, Ogan Komering Ulu Timur Regency, South Sumatra Province. The school has implemented information and communication technology (ICT) in its teaching and learning activities, including the administration of examinations through the use of the Bravo Computer-Based Testing (CBT) application to improve the quality of academic evaluations. The use of the Bravo CBT application reflects the school's commitment to keeping pace with developments in educational technology. One method that can be used to evaluate the effectiveness of such applications is WebQual, which is an enhancement of the Servqual method a tool that has long been used in evaluating service quality. WebQual has been adapted specifically to measure the quality of applications or websites through three main dimensions: usability, information quality, and service interaction. Research findings indicate that the variables Usability and Information Quality do not have a significant effect on Service Quality, whereas the Service Interaction Quality variable does have a significant impact on Service Quality.
Analisis Tingkat Kepuasan Pengguna Aplikasi Satu Sehat Pada UPTD Puskesmas Cempaka Tata Sutabri; Deska Novita Sari
Jurnal Ilmiah Sistem Informasi dan Teknik Informatika (JISTI) Vol 8 No 1 (2025): Jurnal Ilmiah Sistem Informasi dan Teknik Informatika (JISTI)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Lamappapoleonro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57093/jisti.v8i1.262

Abstract

This study analyses the user satisfaction level of the Satu Sehat application, a digital platform developed by the Indonesian government to support integrated health services for the community. The research uses a descriptive method with a quantitative approach, utilising the End User Computing Satisfaction (EUCS) model from Doll and Torkzadeh (1988) to evaluate employee satisfaction. Data was collected through a survey to measure the perception and satisfaction of users of the SISDMK application. From a population of 80 respondents, 67 samples were sampled using the Slovin formula. Data analysis involved validity and reliability tests. The results showed that in the Content (X1) variable, six statements were valid with a validity value above rtable 0.2404 and an alpha coefficient of 0.802. Accuracy (X2) variable was valid with an alpha of 0.811. Format (X3) has a reliability of 0.796, Ease of Use (X4) is valid with an alpha of 0.873, and Timeliness (X5) is valid with a reliability of 0.852. All variables are declared valid and reliable.
Co-Authors Ilman Zuhri Yadi Oktaviani, Nia Susan Dian Purnamasari Tata Sutabri