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All Journal Jurnal Ilmu Manajemen Terapan (JIMT) Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) IIJSE
Kadek Rai Suwena
Universitas Pendidikan Ganesha, Bali, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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The Influence of Leadership, Social Competence, and Work Motivation on Employee Performance at Perumda Pasar Argha Nayottama, Buleleng Regency Ketut Krisna Prasetya; Kadek Rai Suwena; Trianasari Trianasari
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 3 (2024): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v7i3.7731

Abstract

Employee performance is a key factor in achieving organizational goals, especially in the public service sector such as Perumda Pasar Argha Nayottama, Buleleng Regency. Low work effectiveness is often influenced by internal and external factors of employees, including leadership style, social competence, and work motivation. This study aims to determine the effect of leadership, social competence, and work motivation on employee performance, both partially and simultaneously. The method used is a quantitative approach with multiple linear regression analysis techniques. Data were collected through questionnaires distributed to the entire employee population at Perumda Pasar Argha Nayottama. The results of the study indicate that the three independent variables have a positive and significant effect on employee performance. Inspirational and supportive leadership encourages motivation and strengthens social competence. Social competence contributes to the creation of healthy collaboration in the work environment, while work motivation has been proven to be the main driver in increasing employee productivity. Simultaneously, these three variables support each other in forming optimal employee performance. These findings provide practical implications for management to develop an integrated and humanistic human resource approach in improving the quality of public services.
Pengaruh Literasi Digital Terhadap Kinerja UMKM Melalui Keunggulan Kompetitif Komang Mirah Meilinda Utami; Kadek Rai Suwena
Jurnal Manajemen Pendidikan dan Ilmu Sosial Vol. 6 No. 6 (2025): Jurnal Manajemen Pendidikan dan Ilmu Sosial (Oktober-November 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jmpis.v6i6.6064

Abstract

Tujuan penelitian ini adalah untuk melihat bagaimana literasi digital mempengaruhi kinerja UMKM di sektor perdagangan Kabupaten Buleleng dengan memberi mereka keunggulan kompetitif. Penelitian ini merupakan penelitian kuantitatif yang mengamati 48.043 UMKM di sektor perdagangan di Kabupaten Buleleng. Algoritma Slovin digunakan untuk mendapatkan sampel dengan tingkat kesalahan 10%, yang berarti setidaknya ada 100 UMKM di sektor perdagangan di Kabupaten Buleleng. Strategi purposive sampling digunakan untuk memilih sampel untuk penelitian ini. Pemilik UMKM sektor perdagangan mendapatkan kuesioner secara langsung. Kami menggunakan kuesioner dengan skala Likert 1 sampai 4 untuk mengumpulkan data. Kami menggunakan Structural Equation Modeling-Partial Least Square (SEM-PLS) dengan alat SmartPLS versi 3 untuk menganalisis data. Hasil studi menunjukkan bahwa literasi digital berpengaruh besar terhadap kinerja UMKM, keunggulan kompetitif berpengaruh besar terhadap kinerja UMKM, dan literasi digital berpengaruh besar terhadap kinerja UMKM melalui keunggulan kompetitif.
Pengaruh Lingkungan Kerja, Beban Kerja, dan Kompensasi terhadap Kepuasan Kerja Pegawai PPPK pada Dinas Pemadam Kebakaran dan Penyelamatan Kabupaten Buleleng I Made Agus Suma; Kadek Rai Suwena; Komang Krisna Heryanda
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 4 (2026): Jurnal Ilmu Manajemen Terapan (Maret - April 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v7i4.8061

Abstract

Penelitian menggunakan pendekatan kuantitatif dengan desain asosiatif kausal. Data dikumpulkan melalui kuesioner terhadap 105 responden yang dipilih menggunakan teknik purposive sampling. Analisis data dilakukan dengan regresi linier berganda setelah memenuhi uji asumsi klasik. Hasil penelitian menunjukkan bahwa lingkungan kerja berpengaruh positif dan signifikan terhadap kepuasan kerja, beban kerja berpengaruh negatif dan signifikan terhadap kepuasan kerja, serta kompensasi berpengaruh positif dan signifikan terhadap kepuasan kerja. Secara simultan, ketiga variabel tersebut berpengaruh signifikan terhadap kepuasan kerja. Temuan ini menegaskan bahwa peningkatan kepuasan kerja memerlukan pengelolaan terpadu terhadap kondisi kerja, beban kerja, dan sistem kompensasi pada instansi pelayanan publik berisiko tinggi.
Determinasi Kinerja Pegawai Pajak pada KPP Pratama Badung Utara : Peran Strategis Beban Kerja, Kepuasan Kerja, dan Motivasi Kerja Dini Novianti; Kadek Rai Suwena; Trianasari Trianasari
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.10158

Abstract

Public sector organisations face increasingly strong accountability demands, making employee performance an important aspect that must be maintained consistently. KPP Pratama Badung Utara, as a vertical unit of the Directorate General of Taxes, is required to demonstrate stable performance, especially on indicators related to stakeholder and customer perspectives. However, the Organizational Performance Value (NKO) data for the 2022–2024 period shows a decline in several key indicators, indicating the need for an evaluation of internal employee factors. This study examines the role of workload, job satisfaction, and work motivation in explaining variations in the performance of KPP Pratama Badung Utara employees. The study uses a quantitative approach through a survey with a Likert scale questionnaire instrument. The data were analysed using validity and reliability tests, classical assumption tests, and multiple linear regression to test the simultaneous and partial effects between variables. The results of the study indicate that workload, job satisfaction, and work motivation collectively influence employee performance. Partially, job satisfaction and work motivation are proven to be factors that drive performance improvement, while workload shows a relationship that needs to be managed proportionally so as not to reduce productivity. These findings highlight the importance of human resource management strategies in the public sector through proper workload distribution, enhancement of job satisfaction, and development of employee motivation to support sustainable organisational performance.
Pengaruh Motivasi dan Komitmen Organisasi terhadap Kinerja Account Representative KPP Pratama Badung Utara dengan Etos Kerja sebagai Variabel Moderasi Agustinus Triyanto; M. Rudi Irwansyah; Kadek Rai Suwena
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.10161

Abstract

Public sector organisations are required to demonstrate optimal performance as a form of accountability to the public, particularly in delivering effective services oriented toward public interest. Account Representative (AR) performance, as the frontline of Badung Utara Tax Office, plays a strategic role in supporting taxpayer compliance and achieving state revenue targets. However, revenue realization at Badung Utara Tax Office has not yet reached the established targets. This study aims to analyze the effect of work motivation and organisational commitment on Account Representative performance at Badung Utara Tax Office, as well as to test the moderating role of work ethic. The research employs a quantitative approach using a survey method. Data were collected through questionnaire distribution to AR at Badung Utara Tax Office and analysed using statistical analysis techniques and PLS-SEM to test the relationships among variables. Work motivation and organisational commitment are positioned as independent variables, AR performance as the dependent variable, and work ethic as the moderating variable. The research results indicate that work motivation has a positive and significant effect on AR performance. Similarly, organisational commitment is proved to provide a substantial contribution to performance improvement. Furthermore, work ethic is proven to moderate the effect of work motivation on AR performance, thereby strengthening the manifestation of motivation into consistent work behaviour orientated toward public service. However, work ethic does not moderate the effect of organisational commitment on AR performance. This research is expected to provide practical contributions for human resource management within Badung Utara Tax Office to enhance employee performance sustainably.
Co-Authors Agustinus Triyanto Dini Novianti I Made Agus Suma Ketut Krisna Prasetya Komang Krisna Heryanda Komang Mirah Meilinda Utami M. Rudi Irwansyah Trianasari Trianasari