Toni Herlambang
Universitas Muhammadiyah Jember, Jember, Indonesia

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Modification of the UTAUT Model: The Mediation Role of the J-Kopi Application and Moderation of Transformational Leadership on Smart City Acceptance in Regional Apparatus Organizations in Jember District Wardah Qurrotul'Ain; Toni Herlambang; Amalina Maryam Zakiyyah
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.8970

Abstract

This study aims to analyze the influence of transformational leadership and technology utilization on smart city acceptance by integrating humanistic aspects as a mediating variable within the Regional Apparatus Organizations (OPD) of Jember Regency. The background of this study stems from the Jember Regency Government’s effort to implement the “Jember Kota Pintar” (J-KOPI) application as a digital innovation to realize smart city-based governance. This research employed a quantitative approach using Partial Least Square Structural Equation Modeling (PLS-SEM) with SmartPLS 3.0 software. The population consisted of civil servants (ASN) within Jember Regency’s OPD, with 110 respondents selected through purposive sampling. The results show that transformational leadership has a significant effect on the integration of humanistic aspects, technology utilization, and smart city acceptance. Furthermore, technology utilization has a significant positive effect on smart city acceptance. The integration of humanistic aspects mediates the relationship between transformational leadership and smart city acceptance. These findings highlight that the success of smart city implementation is not solely determined by technological readiness, but also by human values and leadership styles that inspire change. The implications of this study emphasize the importance of transformational leadership and human-centered integration in optimizing technology adoption in the public sector, particularly in the implementation of the J-KOPI-based smart city in Jember Regency.
The Effect of Leadership, Workload, and Company Culture on Work Performance with Employee Engagement as an Intervening Variable Anistiana Amaliyatus; Toni Herlambang; Feti Fatimah; Amalina Maryam Z
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.9537

Abstract

This study aims to analyze the influence of leadership, workload, and company culture on work performance with employee engagement as an intervening variable. The study used a quantitative approach with a census method on 135 employees at the Tempurejo District Office, Jember Regency. Data were collected through questionnaires and analyzed using Partial Least Square–Structural Equation Modeling (PLS-SEM). The results showed that leadership, workload, and company culture had a positive and significant effect on work performance, both directly and indirectly through employee engagement. Employee engagement was proven to act as a mediating variable that strengthens the relationship between organizational factors and work performance. These findings emphasize the importance of effective leadership, proportional workload management, and a positive work culture, healthy companies in improving public sector employee engagement and performance.
THE INFLUENCE OF WORK ETHIC AND WORKLOAD ON THE PERFORMANCE OF BONDOWOSO EDUCATION OFFICE EMPLOYEES, THROUGH WORK DISCIPLINE AS AN INTERVENING VARIABLE Churoida Hadyaningrum; Toni Herlambang; Moh Halim
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.10149

Abstract

This study aims to analyze the influence of work ethic and workload on the performance of employees of the Bondowoso Education Office with work discipline as an intervening variable. This study uses a quantitative approach with a survey method of employees within the Bondowoso Education Office. The results of the study show that work ethic and workload each have a significant effect on employee performance. In addition, work ethic and workload have also been shown to have a positive effect on work discipline, while work discipline directly has an impact on improving employee performance. The path analysis revealed that work discipline mediates the influence of work ethic and workload on employee performance, so work discipline is an important factor that strengthens the relationship between the two variables on performance. These findings affirm the importance of strengthening the value of work ethic, workload management, and improving discipline as the main strategies in efforts to optimize employee performance at the Bondowoso Education Office.
The Role of Service Quality and Brand Image on Word of Mouth Through Patient Trust in Ozone Therapy Services at RS Utama Husada Agung Ivan Firdaus; Toni Herlambang; Retno Endah Supeni
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 2 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

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Abstract

This study aims to analyze the effect of Service Quality and Brand Image on Word of Mouth through Patient Trust as an intervening variable in ozone therapy services at RS Utama Husada. This quantitative explanatory study involved 200 patients as respondents, with data collected through questionnaires and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with WarpPLS. The results showed that Service Quality and Brand Image positively and significantly influence Patient Trust and Word of Mouth. Patient Trust also has a significant effect on Word of Mouth and mediates the relationship between Service Quality, Brand Image, and Word of Mouth. These findings highlight that improving service quality, strengthening brand image, and maintaining patient trust are essential strategies to encourage positive patient recommendations for ozone therapy services.
The Role of Service Quality and Brand Image on Word of Mouth Through Patient Trust in Ozone Therapy Services at RS Utama Husada Agung Ivan Firdaus; Toni Herlambang; Retno Endah Supeni
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 2 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the effect of Service Quality and Brand Image on Word of Mouth through Patient Trust as an intervening variable in ozone therapy services at RS Utama Husada. This quantitative explanatory study involved 200 patients as respondents, with data collected through questionnaires and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with WarpPLS. The results showed that Service Quality and Brand Image positively and significantly influence Patient Trust and Word of Mouth. Patient Trust also has a significant effect on Word of Mouth and mediates the relationship between Service Quality, Brand Image, and Word of Mouth. These findings highlight that improving service quality, strengthening brand image, and maintaining patient trust are essential strategies to encourage positive patient recommendations for ozone therapy services.