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All Journal Untirta Civic Education Journal JURNAL PENDIDIKAN TAMBUSAI
Ria Erica Salty
Universitas Sultan Ageng Tirtayasa
Humanities Education Social Sciences Other

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Fungsi Komunikasi Humas sebagai Pendukung Efektivitas Operasional PT PLN Indonesia Power UBP Suralaya Laisya Ramadhanti; Ria Erica Salty
Jurnal Pendidikan Tambusai Vol. 9 No. 3 (2025): Desember
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

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Abstract

Penelitian ini bertujuan untuk menggambarkan bagaimana fungsi komunikasi humas berperan dalam mendukung efektivitas operasional PT PLN Indonesia Power UBP Suralaya. Dalam organisasi energi yang memiliki struktur kerja kompleks, komunikasi menjadi faktor strategis yang memengaruhi kelancaran koordinasi teknis, stabilitas operasional, serta hubungan perusahaan dengan pemangku kepentingan internal maupun eksternal. Penelitian ini menggunakan pendekatan kualitatif deskriptif melalui wawancara mendalam dan observasi langsung untuk memperoleh pemahaman kontekstual mengenai praktik komunikasi humas. Hasil penelitian menunjukkan bahwa humas memainkan peran penting dalam memastikan arus informasi yang akurat, responsif, dan terkoordinasi antardivisi, serta dalam menjaga hubungan positif dengan masyarakat dan pihak eksternal lainnya. Selain itu, humas juga berperan dalam mitigasi isu, pengelolaan pesan publik, dan mendukung proses pengambilan keputusan melalui penyediaan informasi strategis. Temuan ini menegaskan bahwa fungsi komunikasi humas berkontribusi langsung terhadap efektivitas operasional perusahaan, terutama dalam menghadapi dinamika industri energi yang menuntut kecepatan, ketepatan, dan transparansi informasi.
REGRESI POLIARKI DI INDONESIA (2019–2024): ANALISIS DEMOKRASI PROSEDURAL DAN SUBSTANSIAL KARTIKA DELSYA; RIA ERICA SALTY; RIZKI ANINGRUM
UNTIRTA CIVIC EDUCATION JOURNAL Vol 11, No 1 (2026): UCEJ: Untirta Civic Education Journal
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30870/ucej.v11i1.39862

Abstract

This study aims to analyze the dynamics of democracy in Indonesia during the 2019–2024 period through the framework of Robert Dahl’s theory of polyarchy. Although Indonesia has procedurally continued to implement electoral democratic mechanisms, various indicators point to significant symptoms of democratic regression. Using a descriptive-analytical qualitative approach based on a literature review, this study examines five key indicators of polyarchy: political participation, contestation, civil liberties, access to information, and democratic institutions. The findings reveal that the quality of polyarchy in Indonesia has undergone substantive degradation due to two main determining factors: the strengthening of legislative oligarchy, which triggers the phenomenon of institutional capture, and the emergence of digital authoritarianism that suppresses civic space through opinion manipulation and the criminalization of expression. The novelty of this research lies in the integration of analysis between capital dominance within law-making institutions and technology-based repression, which simultaneously weakens the oversight function of citizens. The study concludes that Indonesia is currently in a state of “distorted polyarchy,” where democratic instruments are used as a stamp of legitimacy for elite interests. Keywords: Polyarchy, Robert Dahl, Legislative Oligarchy, Digital Authoritarianism, Democratic Regression.
Co-Authors KARTIKA DELSYA Laisya Ramadhanti Rizki Aningrum