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All Journal Indonesian Journal of Educational Science (IJES) Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat
Sitti Hajar
Universitas Negeri Makassar
Religion Humanities Computer Science & IT Education Languange, Linguistic, Communication & Media Nursing Public Health Social Sciences Other

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Evaluation Of Educational Service Quality At An Integrated Islamic Junior High School In Gowa Regency A. Mutmainnah Taslim; Sitti Hajar; Wahyuni Adam
Indonesian Journal of Educational Science (IJES) Vol 8 No 1 (2025): Indonesian Journal of Educational Science (IJES)
Publisher : Universitas Sulawesi Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31605/ijes.v8i1.5625

Abstract

This study aims to examine the quality of educational services and to identify the priority factors for improving educational services at an Integrated Islamic Junior High School (SMP IT) in Gowa Regency. The research employed a quantitative method with a descriptive approach. The population consisted of all students at the selected SMP IT in Gowa Regency, with the entire population of 53 students taken as the sample. The data obtained were analyzed using Importance Performance Analysis (IPA) with the assistance of SPSS version 26. The findings indicate that the educational services experienced by the students are generally aligned with their expectations, as reflected in the average conformity level of 93.08%. Furthermore, three factors were identified as priorities for service improvement based on students perspective: teachers’ punctuality in attending scheduled classes (assurance dimension), the sincerity of mentors in caring for students during illness (empathy dimension), and the availability of textbooks or learning modules for students (tangible dimension). Based on these results, it is recommended that the school administration pay greater attention to the services provided to students as service users by improving the identified priority areas and maintaining the quality of services that are already satisfactory.
Guru Madrasah Ibtidaiyah Makassar sebagai Agen Perubahan dengan Strategi PenguatanPendidikan Lingkungan Andi Makkasau; Erma Suryani Sahabuddin; Siti Zahra Mulianti Natsir; Sitti Hajar; Amrah Amrah
Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat Vol. 5 No. 6 (2025): November 2025 - Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat
Publisher : Indonesian Scientific Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59395/altifani.v5i6.976

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan memperkuat peran guru madrasah ibtidaiyah sebagai agen perubahan berwawasan pendidikan lingkungan. Program ini berupaya meningkatkan kapasitas guru dalam mengintegrasikan nilai-nilai kepedulian lingkungan ke dalam proses pembelajaran melalui pelatihan pembuatan eco-enzyme sebagai media yang mendukung pengelolaan limbah organik. Kegiatan dilaksanakan melalui tiga tahap utama: (1) analisis kebutuhan untuk mengidentifikasi tingkat pemahaman awal guru; (2) pelatihan dan pendampingan dalam proses pembuatan eco-enzyme; dan (3) tahap implementasi dan evaluasi untuk menilai efektivitas kegiatan. Hasil evaluasi menunjukkan adanya peningkatan pemahaman dan keterampilan guru dalam menerapkan konsep pendidikan lingkungan, yang ditunjukkan oleh kenaikan nilai dari pre-test sebesar 44,4% menjadi 55,6% pada post-test. Peningkatan tersebut mengindikasikan efektivitas kegiatan dalam memperkuat kompetensi pedagogis dan kesadaran ekologis guru. Secara keseluruhan, kegiatan ini berkontribusi pada penguatan peran guru sebagai agen perubahan dalam mewujudkan sekolah berwawasan lingkungan dan diharapkan dapat menjadi model praktik baik (best practice) pendidikan lingkungan berbasis partisipasi guru di tingkat sekolah dasar.
Co-Authors A. Mutmainnah Taslim Abdullah Pandang Amrah Amrah Andi Makkasau Erma Suryani Sahabuddin Sahril Buchori Siti Zahra Mulianti Natsir Wahyuni Adam