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All Journal International Journal of Health, Economics, and Social Sciences (IJHESS)
Nini Andriani
Management Study Program, Faculty of Economics and Business, Tadulako University
Economics, Econometrics & Finance Public Health Social Sciences

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The Role and Challenges of Website-Based Management Information Systems in Organizations: A Literature Review Andi Indriani Ibrahim; Sania Juniati Tabingke; Kristina Ntopu; Natalia Gitavia Barael; Nini Andriani; Ayu Putri Utami
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 8 No. 1: Januari 2026
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v8i1.9985

Abstract

This study aims to examine the role, benefits, challenges, implementation, and development of technology in the application of website-based Management Information Systems (MIS) within organizations. The method used is a literature review of various relevant scientific sources published in the last five years. The results of the study indicate that web-based MIS significantly contributes to improving operational efficiency, information transparency, and the speed and accuracy of organizational decision-making. However, its implementation still faces various challenges, such as technological infrastructure readiness, human resource competence, implementation costs, resistance to change, and data security issues. Recent technological developments, such as the use of cloud servers and modern frameworks, have also promoted the flexibility and effectiveness of the system. This study provides conceptual and practical insights that organizations can use in designing effective and adaptive MIS implementation strategies in response to the dynamics of digital technology.
The Role of SAKIP-Based Management Information Systems in the Transparency of Local Government Performance Reporting in Indonesia Rudy Usman; Andi Indriani Ibrahim; Shela Ramadhani; Guan Kusuma; Taufik Afdal; Nini Andriani
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 8 No. 1: Januari 2026
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v8i1.9986

Abstract

Based on the results of the analysis, this study found that the level of transparency in local government performance reporting in Indonesia is generally high and relatively uniform across regions, although the Government Agency Performance Accountability System (SAKIP) scores show significant variation and the average is still low. However, the relationship between the implementation of SAKIP and the level of transparency proved to be very weak and not statistically significant, so that the existence of SAKIP does not directly guarantee public information disclosure. These findings indicate that although SAKIP is designed as a comprehensive performance accountability system, its effectiveness is highly dependent on non-technical supporting factors such as human resource capacity, information technology infrastructure readiness, the commitment of regional leaders, a work culture that places accountability as a core value, and integration with public information disclosure mechanisms. In other words, high transparency tends to be influenced more by national regulations and the digitization of reporting that enforces standardization, rather than solely by the quality of SAKIP implementation. This is in line with information system theory, which emphasizes the importance of alignment between technology, processes, and people in producing information that is relevant, accurate, and accessible to the public. Therefore, optimizing SAKIP to support transparency requires a holistic approach that combines technical improvements with institutional capacity building and leadership commitment.
The Application of E-SAKIP According to Employees' Perspectives in Preparing Performance Accountability Reports: A Case Study at the City of Palu's Department of Public Works and Housing Rudy Usman; Andi Indriani Ibrahim; Rio Bagas Maulana; Nurdiana; Nurintan Safitri; Nini Andriani
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 8 No. 1: Januari 2026
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v8i1.10016

Abstract

This study aims to determine the views of employees on the use of the Electronic Government Performance Accountability System (e-SAKIP) application in the preparation of the Government Performance Accountability Report (LAKIP) at the Housing and Settlement Agency (Disperkim) of Palu City. This study uses a descriptive qualitative approach with a case study method. Data were collected through in-depth interviews with employees directly involved in the input and management of the e-SAKIP application. The results of the study indicate that the e-SAKIP application facilitates the visualization of budget realization and performance achievement data, as well as simplifies access to planning and reporting documents. However, the implementation of this application still faces several challenges, such as input errors, the absence of written guidelines, the lack of certified training, and the complexity of the system, which makes it difficult for new employees. Additionally, e-SAKIP has not fully replaced the manual system because the preparation of the LAKIP is still done outside the application. Therefore, e-SAKIP is viewed as a useful reporting tool but still requires improvements to be more effective in supporting the accountability of government agency performance
The Role of Management Information Systems in Improving Performance (Study at SMP Negeri 2 Ampana Tete) Andi Indriani Ibrahim; Nurwasilah Lanonci; Miftahul Jannah; Yusriyani Herawaty; Nini Andriani; Ayu Putri Utami
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 7 No. 4: Oktober 2025
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v7i4.8589

Abstract

This study aims to describe the role of management information systems in improving school performance from the aspects of transparency and accountability at SMP Negeri 2 Ampanan Tete. The method used is a qualitative method with a descriptive approach, the technique of collecting data through direct interviews. The results showed that SIM is very important to speed up and facilitate access to information, enable more systematic reporting, and improve supervision and evaluation of academic and administrative performance. To address these issues, a broad approach is needed, including increased technology training, effective change management, and the creation of strong data security protocols. This study shows how important SIM is to support transparency and accountability at SMP Negeri 2 Ampana Tete school. In addition, it also provides suggestions on how to implement it better.
The Role of Management Information Systems in Organizational Fund Management: Study on the Student Executive Board of the Faculty of Economics and Business, Tadulako University Rudy Usman; Andi Indriani Ibrahim; Misbahul Aulia; Yuly Azahra; Dian Safita; Nini Andriani
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 7 No. 4: Oktober 2025
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v7i4.8590

Abstract

This research discusses the role of Management Information Systems (SIM) in managing student organization funds, with a research focus on the Student Executive Board of the Faculty of Economics and Business (BEM FEB), Tadulako University (UNTAD). The main problem raised is the suboptimal financial system of student organizations that are still managed manually, as well as the lack of transparency and accountability in fund management. The purpose of this research is to explore how SIM is used in practice, to deal with the challenges faced, and its contribution to the efficiency and transparency of the organization's financial governance. This research used a qualitative approach with a case study method, and data collection techniques of semi-structured interviews and documentation. The results show that although the use of SIM is still limited to simple applications such as Excel and Google Drive, the system has helped the management in recording finances, preparing reports, and monitoring expenses. SIM also encourages a more accountable and collaborative organizational culture. However, limited human resources, infrastructure, and digital literacy are significant challenges in optimizing the system. This research contributes to understanding the role of information technology implementation at the student organization level and recommends the need for institutional support and continuous training to strengthen digital-based managerial capacity in the campus environment.
The Role of Management Information Systems in E-Commerce-Based Business Decision Making at Giga Laundry Andi Indriani Ibrahim; Erna Pujianti; Masni; Suhartini; Nini Andriani; Ayu Putri Utami
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 7 No. 4: Oktober 2025
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v7i4.8591

Abstract

This study aims to analyze the role of Management Information Systems (SIM) based on the Smartlink application in supporting business decision making in e-commerce-based MSMEs, with a research focus on Giga Laundry. In the digital era that demands accuracy and speed of information, SIM functions not only as a means of recording transactions, but also as a strategic instrument in providing real-time data for operational planning and control. This research uses a descriptive qualitative approach, with data collection through in-depth interviews, direct observation, and documentation studies of Giga Laundry's business activities. The results showed that the implementation of the Smartlink application is able to improve operational efficiency, speed up the service process, and support more accurate and measurable decision making. The app provides financial reports, customer data, and service demand trends that are used as the basis for business evaluation and strategy development. In addition, integration with digital payment systems such as QRIS and bank transfers also strengthens customer trust. This study concludes that SIM plays an important role in encouraging the competitiveness of MSMEs in the digital era and provides recommendations for system development towards a Decision Support System (DSS) in the future.
Co-Authors Andi Indriani Ibrahim Andi Indriani Ibrahim Ayu Putri Utami Dian Safita Erna Pujianti Guan Kusuma Kristina Ntopu Masni Miftahul Jannah Misbahul Aulia Natalia Gitavia Barael Nurdiana Nurintan Safitri Nurwasilah Lanonci Rio Bagas Maulana Rudy Usman Rudy Usman Sania Juniati Tabingke Shela Ramadhani Suhartini Taufik Afdal Yuly Azahra Yusriyani Herawaty