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All Journal Jurnal Kebijakan Publik Proceedings of The ICECRS
Rury Hilda Pandu Winata
Universitas Muhammadiyah Sidoarjo
Humanities Decision Sciences, Operations Research & Management Education Environmental Science Languange, Linguistic, Communication & Media Mathematics Social Sciences

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IMPLEMENTATION OF THE MICRO BUSINESS CLINIC (KUM) PROGRAM: A PRACTICAL APPROACH EMPOWERING SUSTAINABILITY Rury Hilda Pandu Winata; Hendra Sukmana
Jurnal Kebijakan Publik Vol 16, No 1 (2025)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jkp.v16i1.8732

Abstract

This study aims to describe and analyze the implementation of the Micro Business Clinic (KUM) Program in Sidoarjo Regency using a descriptive qualitative research method. The program is designed to support Micro, Small, and Medium Enterprises (MSMEs) by providing consultations, guidance, and financial literacy training. Data collection techniques include observation, interviews, and documentation, with informants selected through purposive sampling. The informants consist of Customer Service staff at the Micro Business Cooperative Clinic and its customers, primarily MSME actors who seek business development assistance. The data analysis follows the Miles & Huberman (1994) model, which includes four stages: data collection, data reduction, data presentation, and conclusion drawing. The research findings highlight four key indicators of program implementation. (1) Communication: The Micro Business Cooperative Clinic actively conducts socialization, workshops, and seminars to educate MSME actors. (2) Resources: The clinic operates with only two human resources, faces budget constraints, and requires additional funding to optimize services. (3) Disposition: The implementation encounters obstacles due to occasional slow performance, impacting service effectiveness. (4) Bureaucratic Structure: The program follows an efficient Standard Operating Procedure (SOP), making it easier for MSME actors to register and access services. Despite its efforts to enhance service quality, the Micro Business Cooperative Clinic continues to face challenges, particularly in terms of human resources and system performance. Addressing these issues is essential to maximize its impact on MSME development in Sidoarjo Regency.
Staff Capabilities And Technological Integration Dictate Vocational Educational Resource Quality: Kemampuan Staf Dan Integrasi Teknologi Menentukan Kualitas Sumber Daya Pendidikan Kejuruan Syari Nur Zahro; Isna Fitria Agustina; Rury Hilda Pandu Winata; Siti Devi Kurniawati; Nur Arivah Endah Prastiwi; Dimas Maldini Kastellino Putra
Proceedings of The ICECRS Vol. 13 No. 1 (2025): Proceedings of Community Service Desa Mandiri dan Berdaya Melalui Kolaborasi P
Publisher : International Consortium of Education and Culture Research Studies

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/icecrs.v13i1.2030

Abstract

General Background Vocational school libraries function as critical knowledge repositories requiring continuous adaptation to complex digital demands to support modern educational processes. Specific Background In Indonesia, these facilities frequently struggle with severe personnel shortages, inadequate staff qualifications, and suboptimal technology implementation. Knowledge Gap While digital automation presents operational solutions, the specific interplay between personnel technical competencies, institutional leadership support, and technology acceptance in vocational settings remains underexplored. Aims This qualitative case study analyzes how personnel capacities determine library employee performance at SMK Negeri 2 Buduran. Results Data from semi-structured interviews, participant observations, and document analysis reveal that service quality depends on complex interactions between staff information technology competencies, library automation system utilization, and strong institutional leadership support. Limited personnel numbers often cause severe fatigue, but adequate training in digital management and automation significantly optimizes operational efficiency. Novelty This research integrates Human Capital theory with the Technology Acceptance Model to map the specific operational dependencies within vocational school library management. Implications Educational institutions must prioritize personnel technology training, allocate adequate budgets for automation, and expand external collaborations to maintain relevant and dynamic learning resources in the digital era. Highlights: Complex interactions connecting human resources with institutional leadership govern operational outcomes. Adequate training regarding computerized management resolves severe administrative workforce shortages. Budget allocations from management directly regulate employee motivation alongside facility modernization. Keywords: Human Resources, Library Management, Employee Performance, Vocational Schools, Information Technology
Co-Authors Dimas Maldini Kastellino Putra Hendra Sukmana Isna Fitria Agustina Nur Arivah Endah Prastiwi Siti Devi Kurniawati Syari Nur Zahro