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All Journal Journal of Management and Administration Provision Jurnal E-bussiness Institut Teknologi dan Bisnis Muhammadiyah Polewali Mandar Journal of Entrepreneur, Business and Management JER
Whisnu Adisaputra
Entrepreneurship Study Program, Muhammadiyah Institute Of Technology And Business Polewali Mandar
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Pengaruh Kompetensi Dan Motivasi Terhadap Kinerja Pegawai pada PT. PLN (Persero) Area Makassar Selatan Haeril; Whisnu Adi Saputra
Jurnal E-bussiness Institut Teknologi dan Bisnis Muhammadiyah Polewali Mandar Vol 1 No 01 (2021): Vol. 1 No. 1 Tahun 2021
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat ITBM Polman

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (297.01 KB) | DOI: 10.59903/ebussiness.v1i01.3

Abstract

Tujuan dari penelitian ini untuk mengetahui pengaruh kompetensi dan motivasi terhadap kinerja pegawai pada PT. PLN (Persero) Area Makassar Selatan. Jenis penelitian ini adalah penelitian asosiatif. Pengujian hipotesis dilakukan dengan uji regresi berganda.Teknik sampling yang digunakan adalah sampel jenuh. Sampel penelitian ini adalah seluruh pegawai dalam lingkup PT. PLN (Persero) Area Makassar Selatan yang berjumlah 106 orang. Pengolahan data menggunakan perangkat lunak SPSS versi 17. Teknik analisis data menggunakan uji asumsi klasik, analisis regresi linier berganda, pengujian hipotesis dan pengujian koefisien determinasi. Hasil penelitian menunjukkan bahwa secara parsial kompetensi memiliki pengaruh positif dan tidak signifikan terhadap kinerja pegawai, motivasi berpengaruh positif dan tidak signifikan terhadap kinerja pegawai. Secara simultan kompetensi dan motivasi berpengaruh signifikan terhadap kinerja pegawai.
Pengaruh Inovasi Produk dan Kualitas Layanan terhadap Peningkatan Penjualan melalui Kepuasan Pelanggan Sebagai Variabel Intervening Pada Pink Cafe Whisnu Adiputra; Samsul Bahri
Jurnal E-bussiness Institut Teknologi dan Bisnis Muhammadiyah Polewali Mandar Vol 5 No 1 (2025): Jurnal E-bussiness Institut Teknologi dan Bisnis Muhammadiyah Polewali Mandar
Publisher : Pusat Penelitian dan Pengabdian Masyarakat ITBM Polman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59903/ebussiness.v5i1.195

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh inovasi produk dan kualitas layanan terhadap peningkatan penjualan, dengan kepuasan pelanggan sebagai variabel intervening. Penelitian menggunakan pendekatan kuantitatif eksplanatori dengan metode Structural Equation Modeling-Partial Least Square (SEM-PLS) melalui SmartPLS 3.0. Data dikumpulkan dari 100 responden melalui kuesioner berskala Likert. Hasil analisis menunjukkan bahwa kualitas layanan berpengaruh positif dan signifikan terhadap peningkatan penjualan (t = 2,707; p = 0,007) dan kepuasan pelanggan (t = 9,753; p = 0,000). Kepuasan pelanggan sendiri berpengaruh signifikan terhadap peningkatan penjualan (t = 9,753; p = 0,000). Sebaliknya, inovasi produk tidak memiliki pengaruh signifikan baik terhadap peningkatan penjualan (t = 0,961; p = 0,337) maupun terhadap kepuasan pelanggan (t = 0,588; p = 0,557). Mediasi kepuasan pelanggan hanya signifikan pada hubungan antara kualitas layanan dan peningkatan penjualan (t = 4,487; p = 0,000), namun tidak signifikan pada hubungan antara inovasi produk dan peningkatan penjualan (t = 0,574; p = 0,0574). Temuan ini menunjukkan bahwa peningkatan kualitas layanan merupakan strategi yang lebih efektif dibandingkan inovasi produk dalam meningkatkan kepuasan dan penjualan.
EMOTIONAL INTELLIGENCE AND PEDAGOGICAL COMPETENCE ON THE PERFORMANCE OF MUHAMMADIYAH PAREPARE JUNIOR HIGH SCHOOL TEACHERS Adisaputra, Whisnu
Journal of Entrepreneur, Business and Management Vol 2, No 1 (2024): Journal Of Entrepreneur, Business and Management
Publisher : Entrepreneurship Undergraduate Program at Amkop Business School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/jebm.v2i1.108

Abstract

This study aims to investigate, scrutinize, and elucidate the effects of Emotional Intelligence and Pedagogical Competence on the performance of teachers at Muhammadiyah Parepare Junior High School. The research employs a quantitative descriptive approach, involving a population and sample of 33 teachers. Data gathering encompasses interviews, surveys, and a review of existing literature. The collected data will undergo analysis using statistical tools and SPSS software version 24. The findings of the study reveal that: 1. Emotional Intelligence exerts a positive and noteworthy influence on the performance of teachers at Muhammadiyah Parepare Junior High School. In general, Emotional Intelligence plays a pivotal role in enhancing teacher performance, a critical factor in attaining organizational objectives. 2. Pedagogical Competence similarly demonstrates a positive and significant impact on the performance of teachers in Muhammadiyah Parepare Junior High School. This competence is a vital element that assists teachers in optimizing their potential to contribute to organizational goals with a heightened sense of awareness.
Factors Influencing Students’ Decisions to Engage in Entrepreneurship (A Case Study of Entrepreneurship Students at ITBM Polman) Suriana , Suriana; Albar , Albar; Adisaputra , Whisnu
Jurnal Economic Resource Vol. 8 No. 1 (2025): March-August
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i1.1701

Abstract

This study aims to identify and analyze the factors influencing students' decisions to pursue entrepreneurship, with a focus on students of the Entrepreneurship Study Program at ITBM Polman. Employing a mixed-methods approach, data were collected through in-depth interviews and quantitative instruments administered to 30 randomly selected respondents. The findings indicate four primary factors that influence entrepreneurial decision-making: economic and business opportunities (15.93%), education (15.76%), social environment (15.7%), and personality traits (15.36%). Economic motives and the availability of business opportunities emerged as the most dominant drivers, followed by educational and social support factors that shape students’ entrepreneurial mindset and motivation. Although personality factors contributed the least, they play a critical role in fostering confidence and resilience in entrepreneurial activities. These findings suggest that students’ decisions to engage in entrepreneurship are the result of a complex interaction between internal and external factors. Therefore, entrepreneurship education strategies should adopt a comprehensive, experience-based approach supported by a socially conducive environment.
The Influence of Responsiveness, Reliability, and Empathy on Public Service Satisfaction through Perception of Service Quality as an Intervening Variable at Mapilli Community Health Center: JEL Classification: I18, H83, H75, L15, M31 Whisnu Adiputra; Sucianti Sukiana Sari
Journal of Management and Administration Provision Vol. 6 No. 1 (2026): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v6i1.902

Abstract

The aim of the current research is to investigate how the responsiveness, reliability, and empathy affect the level of public service satisfaction, in which the perceived service quality is an intermediate variable at the Mapilli Community Health Center. A quantitative style was used and a survey methodology was used to conduct the study by employing the users of community health services. The data were collected through closed-ended questionnaires, non-participatory observation and additional documentation. The methods of analysis included the structure equation modeling that can be varied to evaluate the direct and indirect relationships between the variables. The results showed that responsiveness, reliability, and empathy affected the perceived service quality in a statistically significant positive effect. Responsiveness and empathy also exhibited a statistically significant positive direct impact on the public service satisfaction. Additionally, the perceived service quality showed that it had a strong positive impact on the public service satisfaction. The mediation analysis showed that perceived service quality was a major mediator of the impacts of responsiveness, reliability and empathy on satisfaction with public service. These findings indicate that improving the responsiveness, reliability, and empathy of the health service personnel can strengthen the perceptions of service quality and therefore, improve the satisfaction of the populace. Finally, the paper confirms that perceived service quality is a strategic factor in enhancing the influence of the service quality dimension on the public service satisfaction in the primary health care setting.
Co-Authors Albar Haeril Haeril Samsul Bahri Sari, Sucianti Sukiana Suriana , Suriana