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All Journal Community Engagement and Emergence Journal (CEEJ) JAKADARA: JURNAL EKONOMIKA, BISNIS, DAN HUMANIORA
Dewi, Kadek Christina Oktavia
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Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Social Sciences

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Pengaruh Kepemimpinan Transformasional dan Budaya Organisasi Terhadap Kinerja Pegawai Melalui Knowledge Management pada PT. Telkom Akses Bali Dewi, Kadek Christina Oktavia; Komalasari, Yeyen; Santoso, R. Tri Priyono Budi; Junaedi, I Wayan Ruspendi
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 2 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i2.10118

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kepemimpinan transformasional dan budaya organisasi terhadap knowledge management serta implikasinya terhadap kinerja pegawai di PT. TA Bali. Selain itu, penelitian ini juga menguji peran knowledge management sebagai variabel mediasi dalam hubungan antara kepemimpinan transformasional dan budaya organisasi terhadap kinerja pegawai. Hasil pengujian menunjukkan bahwa kepemimpinan transformasional berpengaruh positif dan signifikan terhadap knowledge management dan kinerja pegawai. Budaya organisasi juga terbukti memiliki pengaruh positif dan signifikan terhadap knowledge management dan kinerja pegawai. Selanjutnya, knowledge management berpengaruh positif dan signifikan terhadap kinerja pegawai. Hasil analisis mediasi menunjukkan bahwa knowledge management mampu memediasi secara signifikan pengaruh kepemimpinan transformasional dan budaya organisasi terhadap kinerja pegawai. Temuan ini mengindikasikan bahwa penerapan kepemimpinan transformasional dan penguatan budaya organisasi yang didukung oleh pengelolaan pengetahuan yang efektif dapat meningkatkan kinerja pegawai secara berkelanjutan di PT. TA Bali.
Industrial Relations and Human Resource Management in the Digital Era at PT. Telkom Akses Bali Dewi, Kadek Christina Oktavia; Santoso, R. Tri Priyono Budi
JAKADARA: JURNAL EKONOMIKA, BISNIS, DAN HUMANIORA Vol. 4 No. 3 (2025): JAKADARA: JURNAL EKONOMI, BISNIS, DAN HUMANIORA
Publisher : LPPM Universitas Dhyana Pura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36002/jd.v4i3.4929

Abstract

Industrial relations in the digitalization era have a significant influence on employee performance, especially human resources, based on digital technology. This situation has a significant impact on employee productivity in companies that implement digital technology models such as PT. Telkom Access in Bali. The interconnectedness of industrial relations tends to have a significant impact on companies in Human Resource Management (HRM), which is a strategic factor in maintaining company performance, productivity, and stability. The purpose of this study is to measure the influence of the correlation between industrial relations and human resource management at PT. Telkom Access Bali. This aims to identify the policies governing the relationship system formed among actors in the service production process, including workers, employers, and the government. The method in this research uses an exploratory qualitative interview approach supported by the experience of companies implementing policies in digital systems. Interviews with 30 employees revealed that industrial relations and human resource management at PT. Telkom Akses Bali found that the process of planning, organizing, directing, and controlling the workforce has been implemented well to achieve company goals effectively and efficiently in the digital era. The conclusion of this study shows that industrial relations with the state of human resources in the digital era are optimal, but have not had a significant impact on the company at PT. Telkom Access Bali. Therefore, it is necessary to seek alternative solutions to optimize and improve performance assessment in industrial relations.
Co-Authors I Wayan Ruspendi Junaedi Santoso, R. Tri Priyono Budi Yeyen Komalasari