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All Journal Al-Zayn: Jurnal Ilmu Sosial & Hukum Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara
Alisa Tutulango
Unknown Affiliation
Religion Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences

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Dampak Ekonomi Kebijakan Pembatasan Plastik Sekali Pakai Terhadap UMKM : Studi Kasus Lintas Daerah Di Indonesia Wantu, Filshabilla; Raihan A. Hanasi; Siti Asrawati Is. Bihi; Rosita Y. Abuba; Rahmawaty M. Noho; Alisa Tutulango; Rahmi Thaib
Al-Zayn: Jurnal Ilmu Sosial, Hukum & Politik Vol 4 No 1 (2026): 2026
Publisher : Yayasan pendidikan dzurriyatul Quran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61104/alz.v4i1.3092

Abstract

Plastik merupakan material yang sangat umum dijumpai dalam kehidupan sehari-hari dan hadir dalam berbagai bentuk sesuai dengan fungsi masing-masing. dalam kehidupan masyarakat, plastik bukan hanya material namun juga penghidupan. Akan tetapi, permasalahan didalamnya mendorong pemerintah melahirkan kebijakan pembatasan. Permasalahan utama dalam penelitian ini adalah bagaimana dampak kebijakan terhadap pelaku usaha kecil. Penelitian ini bertujuan untuk membandingkan penelitian terdahulu untuk menganalisis kondisi ekonomi pelaku usaha dengan menggunakan metode kajian literatur. Hasil kajian menunjukkan bahwa keberhasilan kebijakan yang tetap memperhatikan perekonomian pelaku usaha lahir jika ada dukungan dari pemerintah yang berkelanjutan. Kesimpulan penelitian menegaskan bahwa dukungan material dan sosialisasi dari pemerintah berdampak pada keseimbangan transisi pelaku usaha kecil atau UMKM.
Penguatan Kualitas Pelayanan Publik melalui Standar Pelayanan Prima dan Indikator Kinerja Terukur Sri Yuliyanti Mozin; Alisa Tutulango; Siti Vahizrah Carlos; Faja Diasti Paputungan; Fathiya H
Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara Vol. 3 No. 2 (2026): April : Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/komunikasi.v3i2.972

Abstract

Public service quality has emerged as a crucial metric for assessing how well the government functions and the efficiency of its administration. Recently, rising expectations from the public have led gov-ernments to offer services that are open, responsible, effective, and attuned to citizens' needs. Alongside administrative changes and the evolution of governance models focused on efficiency and citizen satisfaction, the appetite for high-quality public services has surged. Nonetheless, numerous public entities continue to struggle with providing reliable and top-notch services due to a lack of defined service norms and systems for measuring performance. The purpose of this research is to investigate ways to enhance public service quality by establishing robust service standards and quantifiable performance metrics. The study employs a qualitative descriptive methodology, drawing on a review of relevant lit-erature from the past seven years. Multiple academic sources were analyzed to uncover essential ideas, frameworks, and empirical evidence concerning public service management, the enhancement of service quality, and the assessment of performance in governmental organizations. The results show that adopting well-defined service standards, along with measurable performance metrics, can greatly en-hance service effectiveness, accountability, and overall public satisfaction. Additionally, merging prin-ciples of service excellence with quantifiable indicators promotes transparency, boosts organizational performance, and fosters ongoing improvements in service delivery. The research concludes that to enhance public service quality, a structured framework for service standards, ongoing performance assessments, and a firm organizational dedication to innovation and service enhancement are necessary.
Co-Authors Faja Diasti Paputungan Fathiya H Rahmawaty M. Noho Rahmi Thaib Raihan A. Hanasi Rosita Y. Abuba Siti Asrawati Is. Bihi Siti Vahizrah Carlos Sri Yuliyanti Mozin Wantu, Filshabilla