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All Journal Journal of Information System, Technology and Engineering EDUCARE: Jurnal Pendidikan dan Kesehatan
Dorothy, Natasha Auriel
Unknown Affiliation
Computer Science & IT Dentistry Education Health Professions Languange, Linguistic, Communication & Media Mathematics Public Health

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The Influence of Change Management, IT Infrastructure Capability, and Knowledge Management on Digital Transformation Success in Healthcare Units Tawil, Muhamad Risal; Hendratni, Tyahya Whisnu; Hamdany, Mohammad Azharie; Salim, Brian Sebastian; Akhirianto, Pas Mahyu; Dorothy, Natasha Auriel
Journal of Information System, Technology and Engineering Vol. 3 No. 4 (2025): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v3i4.208

Abstract

The​‍​‌‍​‍‌ research reviewed the influence of change management, IT infrastructure, and knowledge management on the health units sector in Indonesia. A quantitative, explanatory research design along with a survey research method was employed to carry out this study, where data were obtained from a sample of 180 staff and managers in hospitals, community health centres and clinics with integrated digitised health systems. Some of the respondents were chosen through purposive sampling, mainly those who were directly involved in the digitisation process in the health sector. In the end, the three variables were all found to have positively and significantly influenced the success of the digital transformation. Hence, the success of digital transformation depends on the effective management of change, the quality of the infrastructure, and the organization's knowledge stock and flow the capability to capture, process, and disseminate ​‍​‌‍​‍‌knowledge.
Analysis Of The Impact Of Digital Transformation Capability, Innovation Culture, And Change Management On Healthcare Organizational Resilience In Private Hospitals Lubis, Fatimah Malini; Ariawan, Joko; Sartono, Sawal; Arief, Ilham; Utama, Ahmad Nur Budi; Dorothy, Natasha Auriel
EDUCARE: Jurnal Pendidikan dan Kesehatan Vol. 4 No. 1 (2026): EDUCARE: Jurnal Pendidikan dan Kesehatan
Publisher : Lembaga Penelitian Dan Publikasi Ilmiah (lppi) Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/jedu.v4i1.96

Abstract

The purpose of the current research is to explore the impact of Digital Transformation Capability, Innovation Culture and Change Management on Healthcare Organizational Resilience in the private hospitals. The quantitative strategy was used to conduct the survey and the focus was on the private hospital workers. We used purposive sampling to select respondents with expertise and knowledge of operational procedures, organizational transformation, and the use of digital systems or technology in the medical context. Data were collected by using online survey using google form. The data were analyzed using multiple linear regression. The results indicate that Digital Transformation Capability, Innovation Culture, and Change Management have good and significant effects on Healthcare Organizational Resilience. Among three independent variables, Change Management is the most important factor that affects Healthcare Organizational Resilience. The findings indicate that the hospital’s capacity to build organizational resilience relies on the support of digital transformation skills, a culture supportive of innovation, and the ability to manage change methodically. The study shows that private hospitals need to improve their digital technology integration, create a culture that encourages innovation and learning, and focus on change readiness, communication, workforce engagement, and leadership support to increase the organization’s capacity for adaptation and service continuity.
Co-Authors Ahmad Nur Budi Utama Akhirianto, Pas Mahyu Arief, Ilham Fatimah Malini Lubis Hamdany, Mohammad Azharie Joko Ariawan Muhamad Risal Tawil Salim, Brian Sebastian Sawal Sartono, Sawal Tyahya Whisnu Hendratni