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THE NEXUS OF ORGANIZATIONAL CULTURE AND AUTHORITY STYLE ON WORKER’S PERFORMANCE THROUGH WORK SATISFACTION Basuki Basuki; Rahmi Widyanti; Nuning Kundayati; Aida Vitria
Al-KALAM : JURNAL KOMUNIKASI, BISNIS DAN MANAJEMEN Vol 12, No 1 (2025)
Publisher : Universitas Islam Kalimantan Muhammad Arsyad Al Banjari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/al-kalam.v12i1.18386

Abstract

The current investigation set out to ascertain the following: the impact of organizational culture and authority style on work satisfaction and worker performance, as direct and indirect.This investigation used the SEM analysis and a quantitative approach to provide explanations. Number of 157 workers of PT PLN (Persero) SPI in the ATD Division made up the paper's population. The proportionate random sampling technique was used to carry out the sampling, resulting in 61 respondents.According to the paper's findings, from the six hypotheses had a direct impact in addition to having a positive and substantial effect. Nonetheless, the data processing findings revealed the following mediating effect: Worker performance was impacted by organizational culture through work happiness because worker performance was already directly affected by organizational culture even in the absence of work satisfaction. Work satisfaction impacts worker performance even in the absence of authority style.
PENGARUH KREATIVITAS HIJAU TERHADAP EFIKASI DIRI HIJAU DAN LINGKUNGAN HIJAU: (STUDI PADA PERSPEKTIF ATASAN DAN BAWAHAN) Rahmi . Widyanti; Basuki Basuki; Mohammad Zainul
AL-ULUM : Jurnal Ilmu Sosial dan Humaniora Vol 11, No 2 (2025): Edisi Oktober
Publisher : Universitas Islam Kalimantan Muhammad Arsyad Al Banjari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/alsh.v11i2.20889

Abstract

Penelitian ini didasari pada kerangka keberlanjutan memiliki pengaruh yang kuat terhadap kebijakan, praktik, dan prosedur perusahaan. Kreativitas ramah lingkungan memainkan peran penting dalam pengembangan inisiatif dan inovasi untuk pilar keberlanjutan lingkungan. Berdasarkan survei yang diterapkan pada perusahaan Pengolahan Kayu Di Kalimantan Selatan dengan sistem manajemen lingkungan sebanyak 32, temuan mengungkapkan bahwa kreativitas ramah lingkungan dipengaruhi dengan cara yang berbeda ketika dianalisis dari perspektif yang berbeda. Kreativitas hijau atasan dipengaruhi secara positif oleh efikasi diri hijau bawahan dan identifikasi pribadi dengan atasan, sedangkan kreativitas hijau bawahan dipengaruhi secara positif oleh semangat hijau dan efikasi diri hijau mereka, serta kreativitas hijau atasan. Studi ini menunjukkan bahwa kreativitas hijau berkembang secara berbeda-beda sesuai dengan posisi pekerjaan dan harapan yang berbeda, yang dalam praktiknya harus saling melengkapi dan sinergis agar pengembangannya efektif.
TINGKAT KEPUASAN NASABAH DIPENGARUHI OLEH ANALISIS TINGKAT KEPENTINGAN DAN KEPUASAN NASABAH Basuki Basuki; Rahmi Widyanti
AL-ULUM : Jurnal Ilmu Sosial dan Humaniora Vol 12 No 1 (2026): Edisi April
Publisher : Universitas Islam Kalimantan Muhammad Arsyad Al Banjari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/alsh.v12i1.23462

Abstract

This research about are quite similar reasons for debtors in selecting bank to the reasons in keeping funds. It is not merely concerning interest rate and facility, service is also an important factor. This factor is greatly important regarding business activity between one bank and others can be said to be the same. The different thing is a matter of services.This research is located in Kalsel Syariah Bank Banjarmasin Branch. This research aims to (1) determine and analyze the level of conformity of interest level of service elements according to customers on the performance that has been conducted by Kalsel Syariah Bank Banjarmasin Branch (2) to determine customers’ satisfaction on the services that have been given so that it can assist the Kalsel Syariah Bank performance to achieve better quality improvement through determination of main priority.The samples are 100 customers of Kalsel Syariah Bank Banjarmasin Branch as the respondents using accidental sampling technique, the analysis used is customers’ Importance-Performance analysis. This analysis uses Cartesians Diagram divided into four quadrants. In this research, there are some main considerations by Kalsel Syariah Bank Banjarmasin Branch namely (a) Teller attention to the customers, employee willingness to service the customers (b) Waiting time in the queue (c) existence of Kalsel Syariah ATM machine (d) Interest rate level given by the bank.