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All Journal Djtechno: Jurnal Teknologi Informasi International Journal of Management Science and Information Technology (IJMSIT) Journal of Innovative and Creativity PENG: Jurnal Ekonomi dan Manajemen
Nur Atika Yuniarti
Universitas 17 Agustus 1945 Semarang
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Employee Engagement Culture and Positive Work Behavior as Drivers of Organizational Success: A Systematic Literature Review Nur Atika Yuniarti; Puji Setya Sunarka; Ryan Arya P; Atika Mutiarachim; Fika Ulfa W
Journal of Innovative and Creativity Vol. 6 No. 1 (2026)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v6i1.7729

Abstract

The study purpose of the research is to analyze the role of employee engagement culture in fostering positive work behavior and increasing organizational success. Employee engagement has become a human resource phenomenon in organizations in a dynamic business environment in the era of digital transformation. Employee involvement is not only an individual psychological state, but a very strong attachment to organizational culture and forms positive work behavior so that it can increase organizational success. However, previous studies still found several gaps, namely employee engagement and positive work behavior separately without providing an integrative understanding of how an engagement-oriented culture translates into sustainable organizational results. Materials and methods. Used a Systematic Literature Review (SLR) with the PRISMA framework, 38 peer-reviewed articles indexed in Scopus and accredited by Sinta, published between 2022 and 2025. Results. Employee engagement culture is strategic organizational resource, positive work behavior was a mediating role to increase organizational success, and organizational success must applied human resource performance, innovation, sustainability, and employee well-being. Conclusions. This study contributes to develop conceptual framework of engagement culture, positive work behavior, and organizational success. This research provides practice literacy for managers and policymakers to design inclusive, trust-based, and adaptive engagement strategies. Future research is proposed for empirical testing across sectors and cultural contexts.
Digital Agility and Knowledge Sharing to Increase MSMEs Performance : An Empirical Study in MSMEs in Semarang City Nur Atika Yuniarti; Atika Mutiarachim
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2730

Abstract

This study investigates how digital agility and knowledge-sharing culture affect the performance of Micro Small and Medium Enterprises (MSMEs) in Semarang City, with innovation performance as a mediating factor. In today's rapidly evolving technological and business landscape, digital agility enables organizations and individuals to adapt swiftly, maintaining relevance and competitiveness. Knowledge-sharing culture facilitates the exchange of expertise and experiences, fostering new ideas through the combination of diverse knowledge. The research proposes seven hypotheses. First, digital agility's effect on innovation performance. Second, knowledge sharing's impact on innovation performance. Third, digital agility's influence on MSMEs performance. Fourth, knowledge sharing's effect on MSMEs performance. Fifth, innovation performance's impact on MSMEs performance. The indirect effect, digital agility has a positive and significant effect on MSMEs performance through innovation performance as a hypothesis 6, then knowledge sharing has a positive and significant effect on MSMEs performance through innovation performance as a hypothesis 7. The study surveyed 100 MSMEs owners in Semarang City, categorized by their business net income. Data analysis was conducted using SMART-PLS 4 software. Results indicate that both digital agility and knowledge sharing positively and significantly influence innovation performance. While digital agility has a positive but insignificant direct effect on MSMEs performance, knowledge sharing demonstrates a positive and significant direct impact. Importantly, the study reveals that digital agility and knowledge sharing indirectly enhance MSMEs performance through innovation performance. This research emphasizes the importance of digital agility and knowledge-sharing culture in improving MSMEs performance. As MSMEs reach critical growth stages, implementing more productive methods through digital agility and knowledge sharing becomes crucial. These practices generate new ideas, fostering creativity and innovation within the organization. The resulting innovation competitiveness allows MSMEs to develop unique products or services, creating a competitive advantage and attracting new customers.
HYBRID DEEP LEARNING RANDOM FOREST OPTIMASI PEMILIHAN FITUR UNTUK PREDIKSI CHURN INDUSTRI TELEKOMUNIKASI Atika Mutiarachim; Dhendra Marutho; Nur Atika Yuniarti; Ryan Arya Pramudya; Jaluanto Sunu Punjul Tyoso
Djtechno: Jurnal Teknologi Informasi Vol 6, No 2 (2025): Agustus
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/djtechno.v6i2.7052

Abstract

Customer churn merupakan tantangan kritis dalam industri telekomunikasi yang berdampak signifikan terhadap profitabilitas perusahaan. Penelitian ini mengusulkan pendekatan hybrid machine learning untuk memprediksi customer churn dengan mengintegrasikan deep learning dan random forest serta mengoptimalkan performa melalui seleksi fitur chi-square dan information gain. Dataset IBM Telco Customer Churn yang terdiri dari 7.043 sampel dengan 31 atribut digunakan dalam penelitian ini. Metodologi penelitian meliputi preprocessing data, implementasi 10-fold cross validation, aplikasi metode seleksi fitur, dan evaluasi performa menggunakan confusion matrix serta metrik klasifikasi biner. Hasil penelitian menunjukkan bahwa implementasi seleksi fitur secara signifikan meningkatkan akurasi prediksi, di mana akurasi tanpa seleksi fitur mencapai 97.00% (Deep Learning) dan 98.68% (Random Forest), sedangkan dengan seleksi fitur chi-square meningkat menjadi 97.97% (Deep Learning) dan 98.72% (Random Forest). Performa terbaik dicapai oleh kombinasi Random Forest dengan seleksi fitur information gain yang menghasilkan akurasi 98.75%, precision 98.37%, recall 99.96%, dan F-measure 99.16%. Temuan ini membuktikan efektivitas kombinasi algoritma ensemble dengan teknik seleksi fitur dalam mengoptimalkan prediksi customer churn untuk mendukung strategi retensi pelanggan yang lebih tepat sasaran
Pengaruh Adaptabilitas dan Literasi Digital terhadap Kinerja Pegawai Pt Pegadaian Area Tarakan Cluster Utara Cornellius Yonda Putra Perdana; Sri Suprapti; Galuh Juniarto; Nur Atika Yuniarti
PENG: Jurnal Ekonomi dan Manajemen Vol. 3 No. 3 (2026): Juli-September, Ekonomi Digital dan Strategi Manajemen Modern
Publisher : Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/a7yaqj98

Abstract

This study aims to analyze the effect of adaptability and digital literacy on employee performance at PT Pegadaian Area Tarakan Northern Cluster. The population in this study consisted of all employees of PT Pegadaian Area Tarakan Northern Cluster, totaling 139 employees. The sampling technique used was a saturated sampling (census) method, in which the entire population was included as the research sample. The data used in this study were primary data obtained through questionnaire distribution. The data analysis technique used was multiple linear regression analysis with the assistance of SPSS version 30. The results showed that adaptability had a positive and significant effect on employee performance, with a t-value of 5.992 and a significance value of < 0.001. Digital literacy also had a positive and significant effect on employee performance, with a t-value of 5.868 and a significance value of < 0.001. The coefficient of determination analysis showed an Adjusted R Square value of 0.827, indicating that adaptability and digital literacy were able to explain 82.7% of the variation in employee performance, while the remaining 17.3% was influenced by other variables outside the scope of this study.
Co-Authors Atika Mutiarachim Cornellius Yonda Putra Perdana Dhendra Marutho Fika Ulfa W Galuh Juniarto Jaluanto Sunu Punjul Tyoso Puji Setya Sunarka Ryan Arya P Ryan Arya Pramudya Sri Suprapti