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All Journal Jurnal Pengabdian kepada Masyarakat Desa (JPMD) Center of Economic Students Journal (CSEJ)
Muh. Yasir
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Economics, Econometrics & Finance Environmental Science Nursing Social Sciences

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Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Motor Yamaha Nmax Pada PT. Suraco Jaya Abadi Motor Makassar La Ode Muh. Salam; Damis, Hasanudin; Muh. Yasir
Center of Economic Students Journal Vol. 5 No. 2 (2022): April-June (2022)
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56750/jc51y128

Abstract

Tujuan dari penelitian ini adalah untuk mengetahui dan menganalisis pengaruh bukti fisik (tangible), kehandalan (reliability), daya tanggap (responsiveness),jaminan (assurance),perhatian (emphaty), terhadap tingkat kepuasan pelanggan PT. Suraco Jaya Abadi Motor Makassar. Penelitian ini menggunakan dua macam sumber data yaitu data primer dengan menyebarkan kuesioner pada pelanggan dan data sekunder diperoleh dari laporan,dokumen,dan kepustakaan Iainnya yang berhubungan dengan penelitian ini. Metode analisis yang digunakan yaitu metode analisis regresi linear berganda. Hasil penelitian ini menunjukkan bahwa pengaruh kualitas pelayanan terhadap kepuasan pelanggan PT. Suraco Jaya Abadi Motor Makassar berpengaruh signifikan dan positif terhadap kepuasan pelanggan.
Pendampingan Keagamaan Majelis Taklim Mifthaul Ulum Desa Sulai Kecamatan Ulumanda Sappeami; Ridwan; Baharuddin; Fitri, S; Asmuna; Hasriati; Jirana; Sarkia; Riskawati; Muh. Yasir; Reski Febriani; Muslim
Jurnal Pengabdian kepada Masyarakat Desa (JPMD) Vol. 7 No. 1 (2026): JPMD
Publisher : LP3M IAIFA Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58401/jpmd.v7i1.3146

Abstract

Based on the results of a preliminary observation, the activities of Majelis Taklim Miftahul Ulum in Sulai Village, which were previously conducted once a month, have not been active in recent months. This community engagement program aimed to enhance participants’ understanding through practical mentoring on the procedures of thaharah (ritual purification), as well as to foster religious awareness and spiritual responsibility among the women members of the majelis taklim regarding the importance of maintaining both physical and spiritual purity as the fundamental foundation of worship. This mentoring activity employed the Participatory Action Research (PAR) method, which integrates research, action, and direct community participation in a cyclical process to address problems and empower the community. The implementation of this community service program adopted participatory and educational approaches. The results indicated that, prior to the mentoring program, the level of understanding among the women members of Majelis Taklim Miftahul Ulum in Sulai Village regarding the concept and procedures of thaharah was relatively low. The implementation of the mentoring program had a positive impact on improving the quality of their religious practices. This impact was evident not only in the technical aspects of worship performance but also in changes in attitudes, increased spiritual awareness, and the strengthening of women’s roles in fostering religious life within their families.
Co-Authors Asmuna Baharuddin Damis, Hasanudin Fitri, S Hasriati Jirana La Ode Muh. Salam Muslim Reski Febriani Ridwan Riskawati Sappeami Sarkia