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All Journal Journal of Global Business and Management Review Neo Journal of economy and social humanities Mopolayio : Jurnal Pengabdian Ekonomi JIBEMA: Jurnal Ilmu Bisnis, Ekonomi, Manajemen, dan Akuntansi IESM
Devina Wistiasari
Institut Teknologi Batam
Humanities Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences Other

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Analisis Gap Sertifikasi dan Kompetensi SDM Logistik terhadap Optimalisasi Kinerja Perusahaan: Kajian Literatur Perusahaan-Perusahaan Logistik di Batam Eva Amalia; Roni Adi; M. Irvanni Bahri; Syafrudin Rais; Devina Wistiasari
Industrial Engineering System and Management Journal Vol. 6 No. 2 (2025): Vol 6 No 2 Agustus 2025
Publisher : LPPM Universitas Potensi Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Batam memiliki posisi strategis sebagai hub logistik nasional melalui implementasi Batam Logistic Ecosystem (BLE) yang menargetkan efisiensi rantai pasok dan peningkatan daya saing. Namun kinerja industri logistik ditentukan oleh kesiapan sumber daya manusia (SDM) yang tersertifikasi dan kompeten sesuai standar. Riset ini melakukan gap analysis antara kondisi ideal (mengacu SKKNI, KKNI/AQRF, dan kebutuhan industri) dan kondisi aktual di perusahaan-perusahaan logistik Batam. Penelitian bersifat deskriptif-kualitatif melalui studi literatur, observasi ekosistem, dan wawancara terarah dengan pelaku industri, asosiasi, dan lembaga pendidikan vokasi. Hasil menunjukkan kesenjangan menonjol pada (1) kepemilikan sertifikasi formal pada jabatan kritikal (operator gudang, freight forwarding, admin logistik, sopir truk/angkutan peti kemas); (2) akses dan biaya sertifikasi yang masih tinggi (3) ketidaksesuaian kompetensi teknis terhadap tuntutan operasional digitalisasi logistic serta (4) lemahnya orkestrasi triple helix (industri–pemerintah–pendidikan) dalam penyiapan talenta. Gap berdampak pada produktivitas, kepatuhan, reliabilitas layanan, dan daya saing pasar internasional. Rekomendasi meliputi percepatan kehadiran/kemitraan LSP logistik di Batam, program pelatihan berbasis kompetensi yang diselaraskan dengan SKKNI, skema pembiayaan sertifikasi yang inklusif, serta penguatan kurikulum vokasi yang terintegrasi dengan kebutuhan industri dan BLE.
Pelatihan Penyusunan Standar Operasional Prosedur (SOP) pada UMKM Olahan Kerupuk Ikan di Kawasan Pesisir Pulau Buluh Heri Siswanto; Devina Wistiasari; Roni Adi; Adelya Rifdah; M. Irvanni Bahri; Hazimah Hazimah; Muhammad Ilham Faturrahman; Hani Sulistyaningrum
Mopolayio : Jurnal Pengabdian Ekonomi Vol. 5 No. 3 (2026): Mopolayio : Jurnal Pengabdian Ekonomi Volume 5 Number 3 (July 2026) has been of
Publisher : Fakultas Ekonomi Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/mopolayio.v5i3.171

Abstract

Usaha Mikro, Kecil, dan Menengah (UMKM) memiliki peran penting dalam mendukung perekonomian masyarakat pesisir, termasuk UMKM pengolahan hasil perikanan di kawasan Pulau Buluh, Kota Batam. Namun, salah satu permasalahan yang dihadapi mitra adalah belum adanya Standar Operasional Prosedur (SOP) yang terdokumentasi dalam proses produksi, sehingga aktivitas usaha masih bergantung pada pengalaman dan kebiasaan kerja individu. Kegiatan Pengabdian kepada Masyarakat (PkM) ini bertujuan untuk meningkatkan pemahaman dan kapasitas pelaku UMKM dalam menyusun SOP sebagai pedoman kerja yang mendukung efektivitas operasional dan konsistensi kualitas produk. Metode pelaksanaan kegiatan dilakukan melalui tahapan identifikasi kebutuhan mitra, penyampaian materi, diskusi, serta pendampingan penyusunan SOP sederhana berbasis alur proses (flowchart). Evaluasi kegiatan dilakukan menggunakan pre-test dan post-test yang didukung dengan observasi terhadap partisipasi peserta dan hasil penyusunan SOP sederhana. Hasil kegiatan menunjukkan adanya peningkatan pemahaman peserta mengenai fungsi SOP dalam pengelolaan usaha, identifikasi tahapan proses produksi, serta pentingnya dokumentasi aktivitas kerja. Peserta mampu menyusun rancangan SOP sederhana yang disesuaikan dengan kondisi usaha pengolahan kerupuk ikan. Kegiatan ini memberikan kontribusi terhadap peningkatan kapasitas manajemen mitra dalam membangun tata kelola UMKM yang lebih terstruktur dan profesional. Pendampingan lanjutan diperlukan agar penerapan SOP dapat berjalan secara konsisten dan menjadi bagian dari sistem kerja usaha.
Analysis of Operational Management Implementation at Kalbe Farma Tbk Devina Wistiasari; Maria Yosefina Meinadia Sekar Kinanti Aswirawan; Rizki Fadhel Dwipananda
Neo Journal of economy and social humanities Vol 4 No 2 (2025): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v4i2.328

Abstract

This research analyzes the implementation of operational management in PT Kalbe Farma Tbk one of a leading pharmaceutical industry in Indonesia through the strategic location selection. Using a qualitative description approach and secondary data, this study provides a description of the Kalbe Farma’s holistic operational practice, such as integration of supply chain, human resources development, technologies. The company excels in strategic location planning, locating production and distribution centers near transportation nodes and population centers with strong market concentrations to enhance efficiency and minimize the cost of logistics. Yet, the steep rise in land prices and congestion in infrastructure etc, continue to remain as challenges. Kalbe tackles these by using digital inventory systems and strengthening partnerships with the public sector. The results illustrate that there are five key success factors for location strategy: market access, supply chain management, qualified labor force, technological assimilation, and environmentalism. Secondly, in its corporate transformation, Kalbe Farma uses a hub-and-spoke approach to optimize service location and national distribution radii. The strategic operation management such as location planning of Kalbe Farma is able to help to keep the competitive position and satisfy their customer throughout Indonesia. The following findings would provide a benchmark, which would then be of use to other manufacturing and distribution-based companies on how to shape their special rational strategies.
Leadership Regeneration and Management Transformation as Strategic Approaches to Organizational Human Resource Development: A Case Study of AMA-Indonesia Batam Heri Siswanto; Adelya Rifdah; Devina Wistiasari
Neo Journal of economy and social humanities Vol 5 No 1 (2026): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v5i1.394

Abstract

This study analyzes leadership regeneration and management transformation as integrated strategic approaches to organizational human resource development (HRD) within a professional organization. Using a qualitative case study approach at AMA-Indonesia Batam, the research examines leadership succession not merely as a leadership change but as a strategic process that drives managerial transformation and human resource strengthening. Data were collected through in-depth interviews, observations, and document analysis involving organizational leaders, members, and the Muscab committee. The findings reveal that participatory and transparent leadership regeneration stimulates changes in organizational structure, decision-making processes, and work culture, which subsequently enhance member competence, organizational adaptability, and sustainability. Practically, this study provides guidance for professional organizations in designing participatory leadership succession mechanisms and adaptive management systems to support continuous HRD and long-term organizational sustainability. This study contributes analytical insights into the linkage between leadership succession and HRD in the context of local professional associations.
EXAMINING THE INTENTION TO BUY ELECTRIC VEHICLES IN INDONESIA THROUGH TRUST, SECURITY, QUALITY, PERCEIVED USEFULNESS, AND ANTICIPATED REGRET Andina Fasha; Robben Robben; Rizni Aulia Qadri; Devina Wistiasari
Journal of Global Business and Management Review Vol. 8 No. 1 (2026): Journal of Global Business and Management Review
Publisher : Program Sarjana Manajemen Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/jgbmr.v8i1.12366

Abstract

The development of electric vehicles (EVs) in Indonesia is increasing, in line with the government's commitment to encouraging the transition to environmentally friendly transportation. However, the adoption rate of electric vehicles still faces various challenges that prevent people from having optimal purchase intentions. This study aims to analyze the influence of security, quality, perceived usefulness, and anticipated regret on trust and its impact on intention to buy electric vehicles in Indonesia. Trust is positioned as a mediating variable that bridges the relationship between independent variables and electric vehicle purchase intentions. This study uses a quantitative approach, employing a survey of 207 Indonesian respondents domiciled in Batam and possessing knowledge of or exposure to electric vehicles. Data were analyzed using Structural Equation Modeling based on Partial Least Squares (SEM-PLS) with SmartPLS 4. The results show that Trust has a strong positive effect on the intention to buy electric vehicles (β = 0.635) and significantly mediates the effects of all four antecedent variables on purchase intention. The findings provide a theoretical contribution to the development of consumer behavior literature and technology adoption literature and offer practical implications for electric vehicle manufacturers and the government in increasing public trust in electric vehicles.
Mendorong Loyalitas Konsumen dalam E-Commerce melalui Kesadaran Merek, Kepuasan Pelanggan, dan Keterlibatan Pelanggan Devina Wistiasari; Roni Adi; M Irvanni Bahri; Heri Siswanto; Tey Ah Ling
JIBEMA: Jurnal Ilmu Bisnis, Ekonomi, Manajemen, dan Akuntansi Vol. 3 No. 4 (2026): April
Publisher : CV. Muris Global Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62421/jibema.v3i4.209

Abstract

Penelitian ini menggunakan desain kuantitatif dengan pendekatan kausal. Lokasi penelitian dilakukan di Kota Batam dengan fokus pada pengguna platform e-commerce Shopee. Data dikumpulkan melalui kuesioner online terstruktur yang disebarkan kepada 200 responden yang dipilih menggunakan teknik purposive sampling. Data yang diperoleh dianalisis menggunakan metode Partial Least Squares–Structural Equation Modeling (PLS-SEM) dengan bantuan perangkat lunak SmartPLS untuk mengevaluasi model pengukuran dan hubungan struktural antar variabel. Hasil penelitian menunjukkan bahwa kesadaran merek dan kepuasan pelanggan berpengaruh positif dan signifikan terhadap keterlibatan pelanggan dan loyalitas konsumen. Keterlibatan pelanggan juga terbukti memiliki pengaruh positif yang signifikan terhadap loyalitas konsumen serta berperan kuat dalam memperkuat hubungan antara konsumen dan platform e-commerce. Kesimpulan penelitian ini adalah bahwa semakin tinggi kesadaran merek dan kepuasan pelanggan, maka akan semakin mendorong keterlibatan pelanggan yang pada akhirnya meningkatkan loyalitas konsumen dalam lingkungan e-commerce. Penelitian ini memiliki keterbatasan karena hanya berfokus pada pengguna Shopee di Kota Batam, menggunakan desain cross-sectional, serta jumlah sampel yang terbatas.
Co-Authors Adelya Rifdah Andina Fasha Bahri, M Irvanni Eva Amalia Hani Sulistyaningrum Hazimah, Hazimah Heri Siswanto Maria Yosefina Meinadia Sekar Kinanti Aswirawan Muhammad Ilham Faturrahman Rizki Fadhel Dwipananda Rizni Aulia Qadri Robben Robben Roni Adi Syafrudin Rais Tey Ah Ling