Suhernah
Universitas Primagraha

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PENGARUH KUALITAS PRODUK DAN LAYANAN TERHADAP KEPUASAN PELANGGAN UMKM MIE AYAM Rian Azhar Ramadhan; Lailatul Azkia; Suhernah; Miftah Komala Putri
Didaktik : Jurnal Ilmiah PGSD STKIP Subang Vol. 11 No. 02 (2025): Volume 11 No. 02 Juni 2025 In Press
Publisher : STKIP Subang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36989/didaktik.v11i02.6856

Abstract

This study examines the influence of product and service quality on customer satisfaction in Mie Ayam Mas Kalimin MSMEs, Banten. This research method uses a quantitative descriptive approach by processing data from direct observation of information provided by salespeople and customers. The results showed that product quality, which includes taste, cleanliness, and presentation, as well as service quality such as comfort and convenience, made a significant contribution to positive perception and customer loyalty. Despite facing various challenges due to the pandemic, MSMEs are able to survive while maintaining quality. The recommendation for MSME actors is to improve the quality of products and services through training and innovation. The results of this study support the theory that customer satisfaction increases along with expectations of products and services.
Lingkungan Sekolah Sehat untuk Mencegah Stunting pada Anak SD Ananda Putri Aliansy; Anna Maria Oktaviani; Suhernah
Didaktik : Jurnal Ilmiah PGSD STKIP Subang Vol. 12 No. 01 (2026): Volume 12 No. 01 Maret 2026 Public
Publisher : STKIP Subang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36989/didaktik.v12i01.11752

Abstract

Stunting is a manifestation of chronic malnutrition that remains a major public health problem, particularly among school-aged children in developing countries, including Indonesia. In addition to inadequate nutritional intake, environmental factors such as poor sanitation, limited access to clean water, and unhealthy hygiene practices play a significant role in the occurrence of stunting. Schools, as a second environment after the family, have strategic potential to support stunting prevention through the implementation of a healthy school environment. This study aims to examine the role of a healthy school environment in preventing stunting among elementary school children. The research employed a quantitative approach with a quasi-experimental design, involving an intervention group and a control group. The study was conducted in two public elementary schools with a high prevalence of stunting. Data were collected through anthropometric measurements, questionnaires on Clean and Healthy Living Behavior (PHBS), and observations of school environmental health facilities. Data analysis used paired t-tests and independent t-tests to assess differences before and after the intervention. The findings indicate that the implementation of a healthy school environment program integrated with the School Health Unit (UKS) contributes positively to improving health behaviors and supporting optimal child growth. This study highlights the importance of cross-sector collaboration in strengthening sustainable school-based stunting prevention programs.