Nunung Munawaroh
Institut Pemerintahan Dalam Negeri

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Analisis Penerimaan Aplikasi Salaman, Pelayanan Administrasi Kependudukan Digital Kota Bandung Ella Lesmanawaty' Wargadinata; Nawawi Nawawi; I Gede Suratha; Nunung Munawaroh; Noudy RP Tendean
JURNAL TERAPAN PEMERINTAHAN MINANGKABAU Vol 5 No 1 (2025): Januari - Juni 2025
Publisher : Institut Pemerintahan Dalam Negeri (IPDN) Kampus Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jtpm.v5i1.4899

Abstract

The Salaman application is an online population administration service in Bandung, launched at the end of 2018. The application developed rapidly during the COVID-19 period and is still maintained as a public service innovation to this day. The Salaman application is considered a good application, with complete features, accessible language, and good security, but why is this application not fully used by the residents of Bandung City? The research uses the basic theory of the TAM-Technology Acceptance model from Davis (1989). The research method uses kuantitativemethods, SEM statistical tests for quantitative, and the Nvivo program for qualitative, which are used as data analysis instruments. Data sources include primary data from questionnaires, interviews, observations, and secondary data from various official documents and research by the research focus. The analysis results show that users will receive the Salaman application because it has 1) benefits, 2) makes it easy, and 3) is interesting to use as a population service. All variables positively and significantly influence the acceptance and use of the Salaman application. All variables positively and significantly influence the acceptance and use of the Salaman application. However, the Salaman application has not been able to attract the majority of heads of families as digital immigrants because it is considered 1) complicated, 2) exclusive, 3) Limited services 4) Lack of dissemination 5) Technical Problems 6) Trust issue 7) Responsive 8) Capability. Suppose the Bandung City Government’s Disdukcapil office aims to transform Bandung into a digital city with entirely digitized population services. In that case, several strategic efforts are essential: 1) Providing training, mentoring, and incentives to prepare Bandung City residents for the Salaman Application, facilitating their transition into engaged smart city residents, 2)Minimizing conventional methods of innovation to expand the digital service market among Bandung City residents.3)Implementing comprehensive policy support and adopting a holistic approach to effectively prepare for the transformation of conventional population administration services into digital platforms.
Cross-Border Migration and Its Geodynamic Impacts on Demographic-Economic Vulnerability and Social Resilience in Border Communities of Nunukan Regency Ahmad Ahmad; Nunung Munawaroh; Imelda Hutasoit; Senda Ardiansyah; Muhammad Mustofainal Akhyar
Indonesian Journal of Islamic Economics and Finance Vol. 6 No. 2 (2026)
Publisher : Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/ijief.v6i2.10575

Abstract

The Indonesia–Malaysia border region is a dynamic space where cross-border migration creates economic opportunities while increasing the demographic-economic vulnerability of local communities. This study examines the interrelationships among migration geodynamics, demographic-economic vulnerability, and social resilience in Nunukan Regency, North Kalimantan Province, and formulates directions for integrated border development policies. The study covered mainland Nunukan, Sebatik Island, the former Simantipal Outstanding Boundary Problem (OBP) area, and the Sinapad Sesai segment. A qualitative approach supported by descriptive-quantitative secondary data was employed within a Grounded Policy Research framework. Data were collected through field observations, document analysis, and in-depth interviews with 17 purposively selected key informants: seven migrant workers, three migrant families, two community leaders, and five government officials. Data were analyzed using the Spradley Ethnographic Analysis Model. The findings show that high population mobility and strong economic linkages with Sabah, Malaysia, have increased dependence on informal economic activities, cross-border markets, and employment opportunities in Malaysia, contributing to structural demographic-economic vulnerability. Nevertheless, communities demonstrate social resilience through livelihood diversification, strengthened social capital, and adaptive population administration. The study concludes that integrated border development should prioritize local economic strengthening, downstream seaweed processing, and the strengthening of the Tol Laut (Sea Toll) logistics system, supported by improved population administration and cross-border governance. These interventions can reduce economic dependence on Malaysia, strengthen local economic self-reliance and social resilience, and position Nunukan as an economic shield that supports community welfare and national sovereignty