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All Journal JPEKA: Jurnal Pendidikan Ekonomi, Manajemen dan Keuangan Journal of Psychology and Culture Behavior in SDGs
Tri Wahyudi
Universitas Negeri Surabaya
Economics, Econometrics & Finance Education Social Sciences Other

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Organizational Culture on Knowledge Sharing: Literature Review Tri Wahyudi; Muhamad Septian Nurafan; Zain Fuadi Muhammad RoziqiFath; Jun Surjanti; Dewie Tri Wijayati Wardoyo; Arina Salsabilla Haq
Journal of Psychology and Culture Behavior in SDGs Vol. 1 No. 1 (2025): March
Publisher : Sekolah Tinggi Agama Islam Sabilul Muttaqin Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63230/jopacbis.1.1.50

Abstract

Objective: This research investigates the influence of organizational culture on knowledge sharing practices through a Systematic Literature Review (SLR) approach that follows strict protocols to minimize bias. Method: The SLR process began with a literature search using Harzing's Publish or Perish on Google Scholar, Semantic Scholar, and Scopus databases with the keywords “organizational culture”, “corporate culture”, “knowledge sharing”, “knowledge exchange”, and “knowledge transfer”, resulting in 320 initial articles (2019-2025). Inclusion criteria included English/Indonesian articles that presented empirical evidence on the causal relationship between organizational culture and knowledge sharing, while opinion articles, non-full text, and studies without explicit analysis were excluded. After a three-stage selection (title screening, abstract screening, full-text assessment), 78 articles were eligible for thematic analysis using NVivo 12. The main themes identified include: (1) the dominance of the collaborative culture dimension in facilitating knowledge sharing, (2) the ambivalent role of authoritarian leadership as both an obstacle and a driver of knowledge exchange efficiency, (3) technological literacy inequality as a critical moderator, and (4) the dynamics of knowledge hoarding in hierarchical organizations. Results: The analysis shows that 65% of the studies are concentrated on the corporate sector, while NGO and public service contexts account for only 12%. The main limitations lie in the methodological heterogeneity of the reviewed studies (65% quantitative, 28% qualitative, 7% mixed) and geographical bias (82% of studies from Asia and Europe). Novelty: Nevertheless, the synthesis of findings reveals a pattern that an organizational culture based on psychological safety and a non-monetary incentive system increases the intensity of knowledge sharing by 40%. This study recommends an integrative framework that combines Resource-Based View and Social Exchange theories for future studies.
Service Quality and LMS Usage in University: The Mediation Role of User Satisfaction and the Moderating Role of Flexibility-Oriented Culture Tri Wahyudi; Anang Kistyanto; Andre Dwijanto Witjaksono; Joshi Maharani Wibowo
JPEKA: Jurnal Pendidikan Ekonomi, Manajemen dan Keuangan Vol. 10 No. 2 (2026)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpeka.v10n2.p149-174

Abstract

Objective: This research seeks to analyse the impact of service quality and user satisfaction on system use directly, as well as through the moderating effect of flexibility-oriented culture and system use as a mediator in the context of the SiDia LMS at Universitas Negeri Surabaya (Unesa). Method: An explanatory quantitative approach with data analysis using PLS SEM assisted by SmartPLS 4.0 software was used in this study. The research sample consisted of active lecturers at Unesa, selected using proportional stratified random sampling, resulting in 264 respondents. Results: The findings show that service quality has a significant effect on user satisfaction but does not have a significant effect on system use in the use of SiDia LMS at Unesa. User satisfaction is confirmed to have a significant effect on system use and fully mediates the association between service quality and system use. A flexibility-oriented culture failed to act as a moderating variable. The accomplishment of SiDia implementation at Unesa is more determined by the quality of user experience and system support services than by organisational flexibility culture. SiDia development needs to focus on improving the quality of operational services and integrating LMS usage through user experience analytics and differentiated support. Novelty: This research focuses on developing a model for LMS success by integrating mediation and moderation mechanisms simultaneously within the ISSM framework, incorporating a flexibility-oriented culture as an organisational contextual factor, which is still rarely done.
Co-Authors Anang Kistyanto Andre Dwijanto Witjaksono Arina Salsabilla Haq Dewie Trie Wijayati Joshi Maharani Wibowo Jun Surjanti Muhamad Septian Nurafan Zain Fuadi Muhammad RoziqiFath