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This Author published in this journals
All Journal International Journal of Educational Review, Law And Social Sciences (IJERLAS) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET)
Ameliya Bangun
Universitas Mulawarman
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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FUTURE ORGANIZATIONAL CHANGE AND DEVELOPMENT STRATEGY: A SYSTEMIC LITERATURE REVIEW BASED ON BEHAVIORAL, VALUE, AND SUSTAINABILITY THEORIES Nasra; Anton Dody Rushendra; Siti Rabiah; Ameliya Bangun; Tetra Hidayati
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 6 (2025)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v5i6.4517

Abstract

This article conducts a systematic literature review on prospective organizational change and development strategies, integrating behavioral theory, value-based approaches, and sustainability as foundational elements. The dynamics of global change and imperatives of sustainability necessitate that organizations undergo adaptive and transformative transformations, thereby reinforcing a collaborative work culture. The synthesis of findings indicates that the success of organizational change is significantly influenced by the synergy between individual behavioral transformation, value congruence, and the adoption of sustainable strategies underpinned by authentic leadership. This literature review also identifies research gaps, including the limited integration of individual behavioral theory with organizational change management practices, the scarcity of empirical studies on the relationship between values-based interventions and sustainability, and the need for cross-sector best practice research. This study offers new perspectives, maps key trends, and provides strategic recommendations for the development of resilient, inclusive, and competitive organizations in the future.
DETERMINANTS BEHIND PUBLIC SERVICE QUALITY: UNPACKING THE ROLE OF EMPLOYEE ENGAGEMENT IN THE NEXUS OF WORK-LIFE BALANCE AND DIGITAL COMPETENCE IN SAMBOJA DISTRICT Ameliya Bangun; Dirga Lestari; Ariesta Heksarini
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 6 (2026): MAY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20181193

Abstract

The increasing demand for responsive, transparent, and technology-based public services has placed government employees in increasingly complex work conditions, where service quality is shaped not only by systems and digital infrastructure but also by employees' work conditions and psychological attachment to their roles. This study aims to analyze the role of employee engagement in mediating the relationship between work-life balance and digital competence on public service quality in the Samboja District Office. A quantitative approach was employed using a survey method involving district-level government employees as respondents. The data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) to examine both direct and indirect relationships among variables. The findings indicate that work-life balance and digital competence significantly influence employee engagement, which subsequently contributes to the improvement of public service quality. In addition, employee engagement functions as a mediating variable that strengthens the relationship between both independent variables and service quality. These results suggest that improving public service quality cannot rely solely on enhancing technical capabilities and digital skills but must also consider employees' work-life balance and their level of engagement. Practically, this study provides implications for local governments in designing integrated human resource management policies that simultaneously promote employee well-being, digital competence development, and stronger engagement to achieve sustainable improvements in public service quality.
Co-Authors Anton Dody Rushendra Ariesta Heksarini Dirga Lestari Nasra Siti Rabiah