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p-Index From 2021 - 2026
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All Journal ProBisnis : Jurnal Manajemen Journal of Commerce Management and Tourism Studies
Ni Wayan Sumetri
Politeknik Negeri Bali, INDONESIA
Humanities Computer Science & IT Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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Enhancing internship students’ performance through structured training and development programs Ni Luh Putu Inten Rumini; Sagung Mas Suryaniadi; Ni Ketut Lasmini; Ni Wayan Sumetri
Journal of Commerce, Management, and Tourism Studies Vol. 5 No. 1 (2026): April 2026
Publisher : YAYASAN MITRA PERSADA NUSANTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jcmts.v5i1.451

Abstract

This study examines how structured training and development initiatives improve the performance of internship students by strengthening both hard and soft skills. Internships are widely recognized as a bridge between academic learning and workplace demands, contributing to technical competence, employability, and professional growth. The research aims to (1) assess the impact of pre internship and on the job training on interns’ task performance, and (2) analyse how soft skills (communication, teamwork, problem solving) and hard skills jointly predict internship outcomes. A mixed methods design is proposed, combining surveys of interns and supervisors with semi structured interviews to capture perceived changes in competence, confidence, and work readiness. Quantitative data will be analysed using regression and mediation models to test the contribution of training intensity and learning climate to performance, while qualitative data will be thematically analysed to explore mechanisms such as mentoring quality and feedback practices. The study concludes that well designed training and development, supported by clear objectives and effective supervision, significantly enhance internship performance and facilitate smoother school to work transitions.
The Effect of Knowledge Sharing and Employee Competence on the Performance of Customs and Excise Apparatus. Mauren Paulina Schelling; Ni Wayan Sumetri; Wayan Gede Suka Parwita
ProBisnis : Jurnal Manajemen Vol. 17 No. 03 (2026): June: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

Employee performance is a primary determinant of organizational efficacy, particularly in government agencies obligated to deliver exceptional public services. This study investigated the partial and simultaneous effects of knowledge sharing and employee competence on the performance of apparatus at the Ngurah Rai Medium Customs and Excise Supervision and Service Office (KPPBC). Employing a quantitative causal research design, the population comprised 289 employees. A sample of 74 respondents was selected utilizing the Slovin formula and simple random sampling. Primary data were collected via structured Likert-scale questionnaires and analyzed using multiple linear regression in SPSS. The findings demonstrated that knowledge sharing exerted a positive and significant effect on employee performance. Furthermore, employee competence also demonstrated a positive and significant impact, emerging as the most dominant predictor in the model. Simultaneously, both variables significantly enhanced overall employee performance. It is concluded that fostering a collaborative knowledge-sharing culture and systematically upgrading human capital competencies are imperative for optimizing operational outcomes. Management is advised to digitalize knowledge transfer platforms and mandate continuous professional certifications.
Analysing the role of morning briefings in enhancing employee performance in the finance department of Mövenpick Resort & Spa Jimbaran Bali Ni Kadek Arsi Ardini; Ni Wayan Sumetri; Majid Wajdi; Dr. Muhammad Ahmad Mazher; Yusuf Sarkingobir
Journal of Commerce, Management, and Tourism Studies Vol. 5 No. 2 (2026): August 2026
Publisher : YAYASAN MITRA PERSADA NUSANTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jcmts.v5i2.442

Abstract

This study aims to examine the implementation of morning briefings as an internal communication tool that supports operational efficiency and enhances employee performance. The research addresses the implementation process, the role of these briefings in supporting employee performance, and the challenges and solutions associated with their execution. Specifically, the study describes the implementation of morning briefings, analyzes their role in supporting employee performance, and identifies the challenges and solutions within the Finance Department at Movenpick Resort & Spa Jimbaran Bali. A descriptive method with a qualitative approach was employed. Data collection involved observation, interviews, and documentation, with informants selected using a purposive sampling technique. Data analysis proceeded through the stages of collection, reduction, presentation, and conclusion drawing. The results indicate that morning briefings are conducted regularly, in a structured manner, and with open communication; consequently, they play a vital role in improving coordination, information dissemination, work readiness, discipline, accountability, and teamwork among employees. Challenges encountered were addressed by adjusting the timing of the briefings, increasing the participation of all team members, and strengthening team communication.
Co-Authors Dr. Muhammad Ahmad Mazher Majid Wajdi Mauren Paulina Schelling Ni Kadek Arsi Ardini Ni Ketut Lasmini Ni Luh Putu Inten Rumini Sagung Mas Suryaniadi Wayan Gede Suka Parwita Yusuf Sarkingobir