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All Journal Journal of Management and Entrepreneurship Research Jurnal Multidisiplin Indonesia
Mohamad Najmudin
Universitas Janabadra, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Veterinary

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The Role of Job Competency Among Workload, Environment, and Compensation on Performance (A Study of the Social Service, Women's Empowerment, and Child Protection Office, Kulon Progo Regency, Indonesia) Zuliyanti Zuliyanti; Ferri Kuswantoro; Eni Andari; Mohamad Najmudin
Jurnal Multidisiplin Indonesia Vol. 5 No. 4 (2026): (2026): Jurnal Multidisiplin Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jmi.v5i4.2659

Abstract

This study investigates the role of job competency as a mediating variable in the relationship between workload, work environment, compensation, and employee performance. Conducted at the Social Service for Women's Empowerment and Child Protection in Kulon Progo Regency, Indonesia, the research addresses a critical gap in understanding how internal factors influence performance within public social services. Using a census method, data were collected from 139 employees and analyzed using Structural Equation Modelling (SEM) with AMOS 22. The findings reveal that workload, work environment, and compensation each have a positive and significant direct effect on both employee competency and performance. Furthermore, work competency demonstrates a significant positive effect on performance and serves as a crucial partial mediator in the relationships between the exogenous variables and employee performance. These results imply that strategic investments in competency development can amplify the positive effects of manageable workloads, supportive environments, and fair compensation on overall performance.
Making Credibility Visible: How AI Influencer Credibility Builds Engagement, Loyalty, and Purchase Intention Budi Setyanta; Mohamad Najmudin; Rakotoarisoa Maminirina Fenitra; Didik Setyawan; Luk Luk Atul Hidayati
Journal of Management and Entrepreneurship Research Vol. 7 No. 1 (2026)
Publisher : Universitas Islam Nahdlatul Ulama Jepara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34001/jmer.2026.3.07.1-95

Abstract

Objective: This study examines how credibility attributed to AI-fronted influencers relates to consumer engagement, brand loyalty, and purchase intention in Indonesia's social-commerce setting. The goal is to analyse whether credibility moves intention directly or works mainly through relationship states. Research Design & Methods: A cross-sectional survey of Indonesian social-media users who recently encountered AI-influencer content was analyzed with PLS-SEM. Measurement quality met recommended thresholds, and predictive checks indicated practical, varied, out-of-sample relevance. Findings: Credibility strongly relates to consumer engagement. The direct credibility–intention link is not supported. Intention is explained indirectly—first via engagement and then via loyalty. Engagement positively associates with intention and loyalty; loyalty stands close to intention as the next step in choice. Implications & Recommendations: These findings extend Source Credibility Theory to AI influencers and streams by showing credibility drives purchase intention through engagement and loyalty. Brands should demonstrate expertise, keep a consistent tone, disclose AI or paid endorsement clearly, and show social proof early to spark interaction and return visits. Transparent disclosure supports informed choice and trust. Future research should test fit based moderated mediation with experiments or longitudinal data and AI human comparisons. Contribution & Value Added: The study integrates credibility, engagement, loyalty, and intention in one explanatory chain for an emerging market. It distinguishes a weak direct route from meaningful indirect routes and offers a practical blueprint for moving from attention to durable outcomes in AI-fronted campaigns.
Co-Authors Budi Setyanta Didik Setyawan Eni Andari Ferri Kuswantoro Luk Luk Atul Hidayati Rakotoarisoa Maminirina Fenitra Zuliyanti Zuliyanti