Sita Aniisah Sholihah
Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

Rancangan Tata Letak Gudang Share Storage Distributor Cat dengan pendekatan Systematic layout planning Ahmad Zaenal Abidin; Sita Aniisah Sholihah; Olfebri Olfebri
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 4 (2026): Jurnal Ilmu Manajemen Terapan (Maret - April 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v7i4.8167

Abstract

Penelitian ini bertujuan merancang tata letak gudang barang jadi yang optimal dengan mengintegrasikan metode Systematic Layout Planning (SLP) dan Shared Storage. Hasil penelitian menunjukkan peningkatan efisiensi operasional yang signifikan, di mana waktu pemrosesan berkurang dari 25 menit menjadi 12 menit, mencerminkan peningkatan kecepatan proses lebih dari 50%. Temuan ini memvalidasi teori bahwa tata letak yang efektif mampu meminimalkan waktu tunggu (delay) yang berlebihan. Penerapan Shared Storage terbukti meningkatkan kapasitas gudang sebesar 40%, memungkinkan penyimpanan hingga 677 palet dari kapasitas awal 484 palet. Selain itu, reorganisasi ini berhasil mengurangi kesalahan pengiriman melalui penempatan strategis produk kategori A di area yang mudah dijangkau dan dekat dengan pintu akses (I/O). Prinsip ini secara efektif mempercepat siklus pengambilan dan pengiriman barang, sehingga meningkatkan daya saing perusahaan melalui alur transformasi material yang lebih lancar dan terorganisir.
Behaviour and Satisfaction Effects on User Loyalty within e-Procurement of National Oil Firms Purbanuara Parlindungan; Lim Sanny; Sita Aniisah Sholihah; Nofrisel Nofrisel; Zaroni Zaroni
Studi Akuntansi, Keuangan, dan Manajemen Vol 5 No 2 (2025): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/sakman.v5i2.5524

Abstract

Purpose: This study aims to analyze the effects of Application Ease of Use, Digital Service Quality, and Digital Information Quality on User Behavior, User Satisfaction, and User Loyalty in National Upstream Oil and Gas Companies. It also examines the mediating roles of User Behavior and User Satisfaction in influencing loyalty. Research Methodology: A quantitative approach was used with the SmartPLS 4 analysis tool to analyze the data. Data were collected from 296 respondents across 15 upstream oil and gas companies in Indonesia, selected through purposive sampling based on Slovin’s formula. The analysis employed the Structural Equation Modeling (SEM-PLS) technique to test the direct and indirect effects of the study variables. Results: The findings revealed that Ease of Use and Digital Service Quality significantly influenced both user behavior and satisfaction. Digital Information Quality does not significantly affect User Behavior but has a strong impact on User Satisfaction. Furthermore, User Behavior and User Satisfaction significantly enhance User Loyalty, confirming their mediating roles. Conclusions: Ease of Use and Service Quality are critical determinants of user engagement and loyalty, whereas Digital Information Quality primarily strengthens satisfaction. Limitations: This study focused only on upstream oil and gas companies in Indonesia and used cross-sectional self-reported data, which may limit causal interpretation. Contribution: This study enriches digital loyalty theory by highlighting how behavioral and satisfaction factors mediate the impact of digital quality dimensions on user loyalty in industrial digital systems.