Article Per Year (5 Year)
p-Index From 2021 - 2026
0.61
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This Author published in this journals
All Journal Education Policy and Development (EPD) International Journal of Marketing and Digital Creative (IJMADIC)
Jesus Briones
First Asia Institute of Technology and Humanities; World Citi Colleges; University of Batangas
Economics, Econometrics & Finance Education Social Sciences Other

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Bookstore Operations Practices of a Private Higher Education Institution in the Philippines: Basis for the Proposed Guidelines for Effective Bookstore Management Ohlie I Macatangay; Jesus Briones; Flormando P Baldovino; Lalaine V Manalo
Education Policy and Development Vol. 3 No. 1 (2025): Education and Policy Development
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/epd.v3i1.2930

Abstract

Bookstore management plays a vital role in ensuring timely and cost-effective supply of educational materials. This study examined bookstore operations practices in a private higher education institution (HEI) in the Philippines. This descriptive-quantitative research used researcher-structured questionnaire distributed in-person to the 133 respondents composed of 66 college and 67 senior high school students of the subject HEI. The data gathered were analyzed with statistical tools such as frequency, percentage, standard deviation, weighted mean, and Spearman rank correlation. Results revealed that the bookstore operations was found well-managed considering its proper inventory management practices and the highly acceptable level of customer service provided to their customers. The efficient management of the bookstore justifies the acceptable customer satisfaction ratings and the non-existence of serious problems related to bookstore operations. The study also revealed a significant relationship between bookstore operations practices in terms of inventory management, and customer satisfaction in terms of value and pricing. However, there was no significant relationship revealed between inventory management and customer satisfaction in terms of inventory and availability.  Likewise, no significant relationships were revealed between customer service, and both dimensions of customer satisfaction (inventory and availability, and value and pricing). Based on these findings, proposed guidelines were developed to further enhance bookstore management practices. This study serves as a foundation for policies promoting efficient bookstore operations in HEI and other similar academic settings.
Relationship Between Financial Literacy and Academic Performance of Business Students in a Philippine Higher Education Institution Aleli Mae A. Anda; Sushmita Sen L. Martinez; Nicholai G. Quiambao; Paulo V. Mendez; Mary Joan Antonette F. Rafon; Jesus Briones; Joanna Paula E. Verano
Education Policy and Development Vol. 4 No. 1 (2026): Education Policy and Development
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/epd.v4i1.3053

Abstract

Effective financial literacy is critical for students in higher education institutions as it influences academic performance and overall success. This study examined the relationship between financial literacy and academic performance of business students in a Philippine higher education institution. A comprehensive quantitative-descriptive study was conducted with a sample of 172 Bachelor of Science in Business Administration (BSBA) students. A validated, researcher-developed questionnaire was distributed to the sampled respondents via Google Forms. Data analysis includes the use of percentages and frequencies, the weighted mean, and the Pearson correlation coefficient. The study disclosed that the respondents were mostly female BSBA students aged 21–23 in their fourth year, from low-income families with at least one parent who was at least high school-educated. While they demonstrated strong knowledge of financial concepts like budgeting, saving, investing, and credit, their financial behaviors and attitudes were inconsistent. BSBA students identified all the academic performance factors considered in the study as keys to their success. However, demographic factors showed no significant relationship with students’ financial literacy. On the other hand, the study revealed a significant relationship between financial literacy and academic performance. Based on these findings, the study proposes a financial literacy program to help BSBA students make informed financial decisions, increase academic engagement, and enhance personal development, ultimately leading to improved academic outcomes. This study reinforces that higher education institutions should implement financial literacy programs focused on practical financial management competencies, as these positively influence students' academic engagement and overall success.
Relationship of Social Media Usage and Employee Performance in a Business Process Outsourcing Company in the Philippines Fiel Sair Caubang; Jesus Briones; Flormando P Baldovino; Rey Fernan G Refozar
International Journal of Marketing and Digital Creative Vol. 3 No. 1 (2025): International Journal of Marketing and Digital Creative
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijmadic.v3i1.2876

Abstract

The use of social media (SM) has become pervasive in the work environment, drawing attention because of its positive and negative impacts on employee performance (EP). This study investigated the relationship between SM usage and EP in a Philippine business process outsourcing (BPO) company by examining its impact on EP in terms of productivity, communication, job satisfaction, and professional development. This descriptive-quantitative study employed a researcher-structured approach to examine the relationship between SM usage and EP in a BPO company in the Philippines. The data were collected from 121 employees of the subject BPO using a researcher-structured questionnaire administered via Google Forms and communicated to respondents via Facebook Messenger and Email. Statistical tests such as frequency, percentage, standard deviation, weighted mean, and Spearman’s rank correlation were employed in the data analysis. The findings reveal that the BPO company does not have major issues related to SM usage, and it has a positive effect on EP by increasing employee productivity, improving communication, higher job satisfaction, and providing support for professional development. In addition, there is no significant relationship between problems in SM usage and the aspect of EP on productivity, communication, job satisfaction, and professional development. The researchers suggest EP enhancing strategies like implementation of SM training programs, development of SM usage policies, improvement of company recognition and communication programs, and employee active participation in professional groups. This study can serve as a guide for developing relevant initiatives and programs to improve EP in relation to SM usage in the workplace. 
Co-Authors Aleli Mae A. Anda Fiel Sair Caubang Flormando P Baldovino Flormando P Baldovino Joanna Paula E. Verano Lalaine V Manalo Mary Joan Antonette F. Rafon Nicholai G. Quiambao Ohlie I Macatangay Paulo V. Mendez Rey Fernan G Refozar Sushmita Sen L. Martinez