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All Journal Manuju : Malahayati Nursing Journal Takuana: Jurnal Pendidikan, Sains, dan Humaniora JURNAL ILMIAH KESEHATAN MASYARAKAT DAN SOSIAL
M. Fahrin Azhari
Universitas Muhammadiyah Banjarmasin
Arts Humanities Education Health Professions Nursing Public Health Social Sciences Veterinary

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Hubungan Antara Pemberian Informasi Hak dan Tanggung Jawab Pasien Dengan Tingkat Kepuasan Pasien di Ruang Rawat Inap RSUD Ratu Zalecha Martapura Andin Nur Azwa; Rohni Taufikasari; M. Fahrin Azhari; Yustan Azidin
Malahayati Nursing Journal Vol 8, No 5 (2026): Volume 8 Nomor 5 (2026)
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mnj.v8i5.24930

Abstract

ABSTRACT Patient satisfaction is an important indicator in assessing the quality of hospital services. One factor that is presumed to influence patient satisfaction is the provision of clear information regarding patients’ rights and responsibilities during inpatient care. A lack of patient understanding of this information may lead to discomfort and a decline in perceived service quality. This study aimed to determine the relationship between the provision of information on patients’ rights and responsibilities and patient satisfaction in the inpatient wards of RSUD Ratu Zalecha Martapura. This study employed a quantitative approach with an observational analytic design using a cross-sectional method. The population consisted of adult patients in class 1 and class 2 who had been hospitalized for at least 2×24 hours in five inpatient wards at RSUD Ratu Zalecha Martapura. A total of 76 respondents were selected using purposive sampling. Data were collected using questionnaires and analyzed using the Spearman’s rank correlation test. The results showed that the majority of respondents perceived the provision of information on patients’ rights and responsibilities as inadequate (63.2%). Patient satisfaction levels were evenly distributed between the satisfied and moderately satisfied categories, each accounting for 50.0% of respondents. Bivariate analysis revealed a p-value of 0.640 (0.05), indicating that there was no significant relationship between the provision of information on patients’ rights and responsibilities and patient satisfaction. In conclusion, the provision of information regarding patients’ rights and responsibilities was not significantly associated with patient satisfaction in the inpatient wards of RSUD Ratu Zalecha Martapura. Nevertheless, improving the quality and consistency of information delivery remains essential as part of efforts to enhance overall hospital service quality. Keywords: Provision of Information, Patient Rights and Responsibilities, Patient Satisfaction.  ABSTRAK Kepuasan pasien merupakan indikator penting dalam menilai mutu pelayanan rumah sakit, salah satunya dipengaruhi oleh pemberian informasi yang jelas mengenai hak dan tanggung jawab pasien selama menjalani perawatan rawat inap. Kurangnya pemahaman pasien terhadap informasi tersebut dapat menimbulkan ketidaknyamanan dan menurunkan kualitas pelayanan yang dirasakan. Penelitian ini bertujuan untuk mengetahui hubungan antara pemberian informasi hak dan tanggung jawab pasien dengan tingkat kepuasan pasien di ruang rawat inap RSUD Ratu Zalecha Martapura. Penelitian ini menggunakan pendekatan kuantitatif dengan desain analitik observasional melalui metode cross-sectional. Populasi penelitian adalah pasien dewasa kelas 1 dan kelas 2 yang menjalani rawat inap minimal 2×24 jam di lima ruang rawat inap RSUD Ratu Zalecha Martapura, dengan jumlah sampel sebanyak 76 responden yang dipilih menggunakan teknik purposive sampling. Data dikumpulkan melalui kuesioner dan dianalisis menggunakan uji korelasi Spearman. Hasil penelitian menunjukkan bahwa sebagian besar responden menilai pemberian informasi hak dan tanggung jawab pasien berada pada kategori kurang (63,2%), sementara tingkat kepuasan pasien terbagi secara merata antara kategori puas dan cukup (masing-masing 50,0%). Hasil analisis bivariat menunjukkan nilai p = 0,640 (0,05), yang menandakan tidak terdapat hubungan yang bermakna antara pemberian informasi hak dan tanggung jawab pasien dengan tingkat kepuasan pasien. Dengan demikian, dapat disimpulkan bahwa pemberian informasi hak dan tanggung jawab pasien belum berhubungan secara signifikan dengan tingkat kepuasan pasien, meskipun peningkatan kualitas dan konsistensi pemberian informasi tetap diperlukan sebagai bagian dari upaya peningkatan mutu pelayanan rumah sakit. Kata Kunci: Pemberian Informasi, Hak dan Tanggung Jawab Pasien, Kepuasan Pasien.
Hubungan Beban Kerja dan Lingkungan Kerja Keperawatan dengan Burnout Perawat di Rumah Sakit Islam Banjarmasin Devi Febrianti; Rohni Taufika Sari; M. Fahrin Azhari; Jum'ah Jum'ah
Takuana: Jurnal Pendidikan, Sains, dan Humaniora Vol. 5 No. 2 (2026): Takuana (July-September)
Publisher : MAN 4 Kota Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56113/takuana.v5i2.733

Abstract

Burnout is a psychological problem caused by chronic workplace stress that reduces nurses’ well-being, care quality, and patient safety. A preliminary study at Banjarmasin Islamic Hospital found that eight of ten nurses experienced moderate-to-high burnout. This study aimed to determine the relationship of workload and the nursing work environment with burnout among nurses at Banjarmasin Islamic Hospital. This quantitative correlational study used a cross-sectional design. The population comprised all nurses at Banjarmasin Islamic Hospital; 105 respondents were selected using stratified random sampling. Data were collected using the NASA-TLX, PES-NWI, and MBI questionnaires and analyzed using univariate analysis and Spearman rank correlation (α = 0.05). Most respondents had high workloads (67.6%), rated the nursing work environment as good (56.2%), and experienced high burnout (50.5%). Workload was significantly associated with burnout (p = 0.010; r = 0.251), and the nursing work environment was also significantly associated with burnout (p = 0.001; r = 0.331), both with weak-to-moderate correlations. Hospitals should evaluate workload distribution, strengthen staffing and resource support, and reinforce burnout-prevention programs.
Evaluasi Kepuasan Perawat Terhadap Simrs dengan Metode end User Computing Satisfaction di Ruang Inap Rumah Sakit Islam Banjarmasin Noor Lisani Safitri; Noor Amaliah; Muthmainnah Muthmainnah; M. Fahrin Azhari
Malahayati Nursing Journal Vol 8, No 10 (2026): Volume 8 Nomor 10 (2026)
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mnj.v8i10.24999

Abstract

ABSTRACT Hospital Information Management Systems (HIMS) are crucial for supporting inpatient services that demand speed and information reliability. However, implementation challenges still potentially affect nurse satisfaction. This study aims to analyze the influence of End-User Computing Satisfaction (EUCS) dimensions content, accuracy, format, timeliness, and ease of use on nurse satisfaction at Banjarmasin Islamic Hospital. Using a quantitative cross-sectional approach, this study involved 61 nurses as samples through a total sampling technique. Data were analyzed using multiple linear regression, F-tests, and t-tests. Results showed that simultaneously, all EUCS dimensions significantly influenced nurse satisfaction (p 0.05). Partially, the variables of content, accuracy, timeliness, and ease of use had a significant effect, while the format variable showed no significant influence. An Adjusted R Square value of 79.6% confirms the strong impact of these five dimensions. It is concluded that nurse satisfaction is more driven by functional aspects than the system’s interface. Therefore, HIMS development should prioritize information completeness, accuracy, timeliness, and ease of use. Keywords: End-User Computing Satisfaction (EUCS), Hospital Information System (HIS). Nurse satisfaction.  ABSTRAK Sistem Informasi Manajemen Rumah Sakit (SIMRS) sangat krusial dalam mendukung pelayanan rawat inap yang menuntut kecepatan dan keandalan informasi. Namun, kendala implementasi di lapangan masih berpotensi memengaruhi kepuasan perawat. Penelitian ini bertujuan menganalisis pengaruh dimensi End User Computing Satisfaction (EUCS) content, accuracy, format, timeliness, dan ease of use—terhadap kepuasan perawat di Rumah Sakit Islam Banjarmasin. Melalui pendekatan kuantitatif cross-sectional, penelitian ini melibatkan 61 perawat sebagai sampel dengan teknik total sampling. Data dianalisis menggunakan regresi linier berganda, uji F, dan uji t. Hasil penelitian menunjukkan bahwa secara simultan, seluruh dimensi EUCS berpengaruh signifikan terhadap kepuasan perawat (p 0,05). Secara parsial, variabel content, accuracy, timeliness, dan ease of use berpengaruh signifikan, sementara variabel format tidak menunjukkan pengaruh signifikan. Nilai Adjusted R Square sebesar 79,6% menegaskan kuatnya pengaruh kelima dimensi tersebut. Disimpulkan bahwa kepuasan perawat lebih didominasi oleh aspek fungsional sistem daripada tampilan. Oleh karena itu, pengembangan SIMRS harus diprioritaskan pada kelengkapan informasi, akurasi, ketepatan waktu, dan kemudahan penggunaan sistem. Kata Kunci: End User Computing Satisfaction, Kepuasan Perawat,  Sistem Informasi Rumah Sakit.
Hubungan Dukungan Kepala Ruangan dengan Pencegahan Risiko Jatuh di Rumah Sakit Islam Nurul Maqpirah; Noor Amaliah; Sri Sundari; M. Fahrin Azhari
JURNAL ILMIAH KESEHATAN MASYARAKAT DAN SOSIAL Vol. 4 No. 4 (2026): November : JURNAL ILMIAH KESEHATAN MASYARAKAT DAN SOSIAL
Publisher : CV. ALIM'SPUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jikas.v4i4.2215

Abstract

The risk of falling is one of the most common patient safety incidents in hospitals and can result in injury or even death. Fall prevention is influenced by various factors, one of which is the support provided by the head nurse as a leader in nursing care. Support provided through emotional, informational, instrumental, evaluative, and appreciative aspects plays a role in increasing nurses’ adherence to fall prevention measures. Research Objective: To analyze the relationship between head nurse support and fall risk prevention at the Banjarmasin Islamic Hospital. Research Method: A quantitative correlational design with a cross-sectional approach was used. The study sample consisted of 58 inpatient unit nurses selected using total sampling. Data collection was conducted using a head nurse support questionnaire and a fall risk prevention questionnaire. Data analysis was performed using the Spearman’s Rho test. Results: Most ward manager support fell into the “adequate” category, with 47 respondents (81%), while fall risk prevention fell into the “good” category, with 38 respondents (65.5%). The Spearman’s Rho test yielded a p-value of 0.007 (p < 0.05) with a correlation coefficient of 0.351. The correlation coefficient indicates a positive relationship with moderate correlation strength. Conclusion: The study demonstrates a significant relationship between ward manager support and fall risk prevention.
Co-Authors Andin Nur Azwa Azidin, Yustan Devi Febrianti Jum'ah Jum'ah Muthmainnah Muthmainnah Noor Amaliah Noor Lisani Safitri Nurul Maqpirah Rohni Taufika Sari Rohni Taufikasari Sri Sundari