Ekuitas Jurnal Pnedidikan Ekonomi
Vol. 10 No. 2 (2022)

Analisa Faktor-Faktor yang Mempengaruhi Minat Generasi Z dalam Menggunakan Aplikasi Bank Digital di Indonesia

I Gede Wisnu Satria Chandra Putra (Universitas Bunda Mulia)
Jusia Amanda Ginting (Universitas Bunda Mulia)



Article Info

Publish Date
01 Jan 2023

Abstract

This research was conducted to become the basis for an effective service and application development strategy for digital banks to be able to attract Generation Z to use the services they offer. In this case, the author examines the influence of brand image factors, interface design and product features on the interest of Generation Z in using digital banking applications in Indonesia including blu, LINE Bank, Jago and SEA Bank. This research was conducted using statistical testing methods on data from questionnaires that were collected from 119 respondents. As a result, it was found that the three independent variables in this study had a significant positive effect simultaneously in influencing the interest of Generation Z in using digital banking applications. However, partially only the brand image and interface design factors have a significant positive effect, while the product feature variable does not have a significant positive effect on the interest of Generation Z to use digital bank applications due to the lack of unique features offered by digital bank applications when compared to conventional banks.

Copyrights © 2022






Journal Info

Abbrev

EKU

Publisher

Subject

Economics, Econometrics & Finance Education

Description

Ekuitas: Jurnal Pendidikan Ekonomi published by Universitas Pendidikan Ganesha in collaboration with Asosiasi Profesi Pendidik Ekonomi Indonesia. A blind peer-reviewed and open access journal published twice a year (June and December). Ekuitas: Jurnal Pendidikan Ekonomi offers original articles on ...