Journal of Industrial Engineering Management
Vol 9, No 1 (2024): Journal of Industrial Engineering and Management Vol 9 No 1

UNRAVELING THE MENTAL WORKLOAD OF EMPLOYEES: A CONTEMPORARY APPROACH IN PT WOM FINANCE CAB PAREPARE

Januar Kulsaputro (Institut Teknologi dan Bisnis Nobel Indonesia)
Andi Pawennari (Universitas Muslim Indonesia)
Nur Ihwan Safutra (Universitas Muslim Indonesia)
A Dwi Wahyuni P (Universitas Muslim Indonesia)
Muhammad Dahlan (Universitas Muslim Indonesia)



Article Info

Publish Date
30 Apr 2024

Abstract

A company's success depends on effective resource management, particularly human resources. Utilizing high-quality employees is crucial for achieving goals, optimizing efficiency, and enhancing performance. However, workloads often cause stress and fatigue, impacting accuracy and job satisfaction. Therefore, measuring mental workload is important, using techniques like the Subjective Workload Assessment Technique (SWAT) to understand employee workload and improve performance. This study focuses on PT. Wom Finance, a vehicle financing company, and its efforts to address workload challenges using SWAT to measure and enhance employee satisfaction. The research reveals that effort (35.78%), stress load (34.29%), and time load (29.94%) are significant factors in the overall workload. Further research is recommended to deepen understanding and develop strategies for reducing workload. By effectively managing employees' mental workload, PT WOM Finance Cab Parepare can create a work environment that promotes satisfaction and well-being, leading to increased productivity and organizational success.

Copyrights © 2024






Journal Info

Abbrev

JIEM

Publisher

Subject

Control & Systems Engineering Decision Sciences, Operations Research & Management Energy Engineering Industrial & Manufacturing Engineering

Description

Journal of Industrial Engineering and Management memiliki No.ISSN : 2541-3090 (Cetak) dan No.ISSN : 2541-3090 (Online). Journal of Industrial Engineering and Management diterbitkan oleh Prodi Jurusan Teknik Industri Fakultas Teknologi Industri Universitas Muslim Indonesia. Terbit 2 (Dua) kali dalam ...