Websites are an effective medium of promotion. With a website, businesses have the opportunity to reach consumers on a much wider scale compared to traditional promotional methods. In addition, the cost of developing and managing a website also tends to be more efficient than print advertising or other physical promotional media. To maximize this potential, site developers must ensure that user experience is a top priority. A website of poor quality can damage their perception of the professionalism and credibility of the business. Therefore, thorough testing is required to ensure user comfort in using the website. Testing will be carried out on the Botanica Beauty site which has various functional features that interact directly with users. In this research, testing was carried out on the “Create Product” feature with a focus on testing the upper limit value and lower limit value of the input process. The results of the tests conducted showed a success rate of 65%. Based on this percentage, it can be concluded that the Botanica Beauty Salon website is quite satisfactory. However, improvements are still needed to achieve a higher level of reliability.
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