PERAN ORGANIZATIONAL CITIZENSHIPP BEHAVIOR SEBAGAI MEDIATOR DENGAN ANTECEDENT EMOTIONAL QUOTIENT DAN SPIRITUAL QUOTIENT PADA KINERJA KARYAWAN

Adjie, Kemal Setia
Risyanti, Yustina Denik
Samtono, Samtono
Supriyanto, Sapto

Jurnal Ilmiah Edunomika (JIE)
Vol 8, No 4 (2024): EDUNOMIKA

In an effort to understand how Emotional Quotient (EQ) and Spiritual Quotient (SQ) affect employee performance with organizational citizenship behavior (OCB) as a mediator in higher education institutions, quantitative methods were chosen for use in this study. A total of 72 employees were selected as a sample in the study conducted. Questionnaires are selected as data collection methods, and tested and analyzed with multiple linear regression methods using SPSS. Regression analysis shows that OCB plays a role as an intervinning variable on relationship between EQ and SQ to employee performance. So that to improve employee performance, that is necessary to increase EQ, SQ and OCB