Locus Journal of Academic Literature Review
Vol 4 No 1 (2025): April

Comparative Juridical Analysis of Consumer–Business Dispute Resolution Effectiveness: A Study of the Consumer Dispute Settlement Agency and the Court Mechanism

Kurniawan, Alvin (Unknown)
Setiadi, Edwin (Unknown)
Leonardo, Leonardo (Unknown)

Article Info

Publish Date
01 Apr 2025

Abstract

Consumer problem solving in business aspects can be solved in two ways, namely through the mechanism at BPSK and the Court. Problem solving through BPSK takes a mediation approach and prioritizes good faith and voluntariness. Efforts to resolve problems through the Court prioritize the mediation process first, if peace is not achieved, it will be continued to the trial process and the issuance of a decision from the trial, the power of the court's decision has strong legal authority. So in this study, it is worth examining the comparison of the effectiveness of resolving consumer problems through BPSK and the Court. This research is a normative legal research, legal research based on literacy materials in the form of books, journals, legal theories and laws and regulations that are developing in society and using a comparative concept approach by comparing or comparing one of the legal institutions.

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Journal Info
Locus Journal of Academic Literature Review
Website

Abbrev

jalr

Publisher

PT. LOCUS MEDIA PUBLISHING

Subject

Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Transportation Veterinary Other

Description

Locus Journal of Academic Literature Review is a single-blind, double-blind, peer-reviewed, open-access national and international journal dedicated to the promotion of research in multidisciplinary areas. Articles in this publication can be written in English and Bahasa Indonesia. The Journal is ...